Questions & Answers
- Model:
- 82R400DTUS
- |
- SKU:
- 6555683
Q: QuestionDoes it include a lifetime Microsoft office?
Asked by LUIGI.
- A:Answer Hi, LUIGI. It does not include lifetime Microsoft Office. Microsoft Office is built-in to the Windows 11 operating system with the apps preinstalled; however, without purchasing a long-term Office solution, such as Microsoft 365, only a 30-day trial can be activated out of the box. Here is a link to the Microsoft Office landing page on bestbuy.com to learn more about your Office options: https://www.bestbuy.com/site/microsoft/microsoft-office/pcmcat748300511466.c?id=pcmcat748300511466
Answered by Lenovo Product Expert

Q: QuestionIf I purchase this online, and get it delivered, does the Windows 11 come in S mode? I do NOT want it in S mode
Asked by Anonymous.
- A:Answer Hi, thank you for your question. This model does not feature the specific S mode configuration of Windows 11 Home.
Answered by Lenovo Product Expert

Q: QuestionHow do we know what stylus we should buy?
Asked by RobinP.
- A:Answer Hey, RobinP. This IdeaPad does not support pen input.
Answered by Lenovo Product Expert

Q: QuestionDoes the laptop have a backlit keyboard?
Asked by Mark.
- A:Answer Hi, Mark. This model IdeaPad 1 does not feature a backlit keyboard.
Answered by Lenovo Product Expert

Q: QuestionDoes this support full size SD cards?
Asked by Anonymous.
- A:Answer Hey there, thank you for your question. Yes, it features a full-sized SD card reader.
Answered by Lenovo Product Expert

Q: QuestionHow many usb ports does it have?
Asked by Anonymous.
- A:Answer 2 usb and 1 type c
Answered by shark
Q: QuestionIs Windows Defender virus protection/malware included or do I need to purchase additional security software?
Asked by aje.
- A:Answer Hey, aje. Windows Defender is built into the operating system, but whether or not you choose to purchase an additional security option is your choice to make. Should you want to have a conversation around this topic and find guidance in the right solution for you, we recommend going into Best Buy stores and working with an advisor to get expert help or you can virtually shop with an expert online at bestbuy.com.
Answered by Lenovo Product Expert

Q: QuestionI have read many of the questions/answers and found them very helpful. Windows 11 Home and Microsoft 365 are preinstalled. I understand there is a subscription fee for Microsoft 365, and no fee for Home. Will Home allow me access to Word and Excel
Asked by aje.
- A:Answer Hey again, aje! To clarify, while there is not a reoccurring fee, Office Home and Student and Office Home and Business do require an initial fee in order to purchase the software. Each version will grand you access to Word and Excel, especially the year edition of what either Office package offers. Here is a link to the Microsoft Office landing page on bestbuy.com to learn more about your Office options: https://www.bestbuy.com/site/microsoft/microsoft-office/pcmcat748300511466.c?id=pcmcat748300511466
Answered by Lenovo Product Expert

Q: Questioncan this laptop run after effects?
Asked by gojo.
- A:Answer Hello, gojo (so awesome to be talking to thee Gojo). Not to turn your question back to you, but that would depend on what the requirements for that software are. We recommend reviewing the recommended requirements that that software publisher details and comparing it with the specifications of any potential computing solution to help ensure you find the right fit for your needs. Here is a link to the Adobe After Effects support webpage that details the minimum and recommended system requirements for their software: https://helpx.adobe.com/after-effects/system-requirements.html
Answered by Lenovo Product Expert

Q: QuestionI need a computer with Spanish keyboard. Is there any available? It’s for use in South America
Asked by Pauli.
- A:Answer This page may help you https://support.microsoft.com/en-us/windows/manage-the-input-and-display-language-settings-in-windows-12a10cb4-8626-9b77-0ccb-5013e0c7c7a2#:~:text=Install%20a%20language%20pack&text=if%20it's%20available).-,Select%20Start%20%3E%20Settings%20%3E%20Time%20%26%20language%20%3E%20Language%20%26%20region,the%20Download%20language%20pack%20option.
Answered by Chuck
Q: QuestionHow long is the warranty on this computer
Asked by Jason.
- A:Answer Mfg. 1 year
Answered by JLCCLC
Q: QuestionWhat version of windows 11 is included?
Asked by Anonymous.
- A:Answer Home edition x64
Answered by DarrellG
Q: QuestionDoes, Lenovo has a fingerprint?
Asked by Vera.
- A:Answer Doesn't have the fingerprint security
Answered by Wayne
Q: QuestionDoes this laptop support a wireless mouse?
Asked by Chazboy.
- A:Answer Yes
Answered by EfrainP
Q: QuestionDoes it come with Microsoft 365?
Asked by DStone.
- A:Answer it doesn’t come with microsoft 365. Just free 1-month Ultimate Game Pass and Norton Security.
Answered by Wayne
Q: QuestionWill this laptop connect wireless to an HP printer?
Asked by eddie.
- A:Answer Yes
Answered by LindaF
Q: QuestionWhat doc works for this computer?
Asked by Tonya.
- A:Answer Hey Tonya, since the USB-C port on this IdeaPad doesn't support video output, you would need to use a USB Dock that doesn't reply on DP Link to display video output. Best Buy doesn't currently offer a Lenovo dock that meets that criterion that we can recommend.
Answered by Lenovo Product Expert

Q: QuestionWould a battery replacement be under the 1 year parts warranty? We have had this for two months, and it lasts no more than five hours, not the nine as stated.
Asked by Hammer.
- A:Answer You would have to have Geek Squad determine that or consult Lenovo. There are tests that can be performed to determine if your battery is faulty. If your brightness is turned all the way up and the performance profile is set for optimal settings and you actively use the machine constantly ...it will use more power. You would also find out how they got the data of 9 hours. I am guessing that with the windows power save modes on you could possibly get 9 hours.
Answered by DarrellG
Q: Question1. Would I be able to play a game like Marvel Rivals on this 2. How long does a full battery Charge last?
Asked by Anonymous.
- A:Answer It has a long lasting battery. Unfortunately i am not familiar with the game you mentioned to make that recommendation.
Answered by KristenE
Q: QuestionCan this computer run civil engineering software like AutoCad, Civil 3D and Auto Desk?And is it available in Otay Ranch Chula Vista or National City Best Buy.
Asked by Rod.
- A:Answer Check system requirements of the software and compare before you purchase. This machine is powerful but always check system requirements of any software your planning on running.
Answered by DarrellG
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