Questions & Answers

Q: QuestionWhat is the screen resolution of the laptop?

• A:Answer The screen resolution of this laptop is 1920 x 1080 (Full HD).

Q: QuestionWhat type of storage does the laptop use?

• A:Answer This laptop uses SSD storage.

Q: QuestionAre there any pre-installed software programs on the laptop?

• A:Answer This laptop comes with a 30-day trial of Microsoft Office 365.

Q: QuestionDoes the laptop have a backlit keyboard?

• A:Answer This laptop does not have a backlit keyboard.

Q: QuestionWhat are the expansion capabilities of the laptop? Is the RAM soldered in? Is there more than one slot for memory? Is there more than one slot for permanent storage? Can the storage also be expanded, and to what extent?

Asked 1 year ago by luislast.

• A:Answer Hey again, luislast. The memory cannot be upgraded, as it is soldered to the systemboard. Regarding storage, there is not a second storage slot, but you can switch out the existing drive, up to 1TB, M.2 2280 (it could handle more, but this is the maximum capacity used during testing).

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionCan the processor be upgrade on this model?

Asked 11 months ago by PacMan.

• A:Answer If you have a lot of electronic building knowledge and don't mind voiding your warranty.

  Answered 11 months ago by GregVerified Purchase

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Q: QuestionI’m a beginner and have simple requirements for this unit and don’t want to have to buy extra programs. Read and reply to emails Pay bills Type and print documents Run streaming services- netflix etc This laptop adequate for this? Thanks

Asked 1 year ago by Rob.

• A:Answer It will do all that, and more, with no problem. Plus, since it's one of the larger displays, you can watch films and TV at full HD without an external monitor, but have the option to connect an external, larger one so the whole family can enjoy it at the same time. Not to mention that Lenovo is a top brand.

  Answered 1 year ago by luislast

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Q: QuestionThanks for answering my previous question. The specific mixer i am using is a mackie profx6 v3. it's not really a synthesizer and the usb-c says stuff like windows 10 or higher, etc. What does lenovo make suitable for that? thanks again

Asked 10 months ago by DisabledNativeAmericanVet.

• A:Answer Hey again, we're happy to help! Based off reviewing some material from Mackie, this IdeaPad could serve the purpose of what you're looking for. The main obstacle is that this model ships with Windows 11 Home in S mode, which prevents the installation of software that is not offered in the Microsoft Store (like the software you wish to use). It's free to switch and only takes a couple minutes, but we wanted to let you know this in advance. Let us know if you'd like to look at some options that may come without S mode preinstalled or have a higher tier of performance for an even smoother experience.

  Answered 10 months ago by Lenovo Product Expert

  
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Q: QuestionWould this laptop support 2 external monitors through the USB-C port? I have a USB-C to dual hdmi adapter I would like to use with this.

Asked 10 months ago by Henry.

• A:Answer Hi, Henry. The USB-C port on this IdeaPad does not support video output. To connect to two external monitors, one display could be connected via the HDMI port on the laptop to the first monitor, and a USB 3.0 to [video connection port of your choosing] adapter, and a cable to match from the adapter to the second monitor.

  Answered 10 months ago by Lenovo Product Expert

  
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Q: QuestionDoes it run Fortnite games?

Asked 10 months ago by Anonymous.

• A:Answer Check the Fortnite website for minimum AND recommended hardware specs. Then you will now for SURE.

  Answered 10 months ago by luislast

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Q: QuestionWill this computer run Minecraft?

Asked 11 months ago by Freddy.

• A:Answer Hi, Freddy. Based off the system requirements shared for Minecraft on the game's website, this IdeaPad will run the game, but you may not be able to use texture packs, shaders or mods as they generally require more graphic processing power.

  Answered 11 months ago by Lenovo Product Expert

  
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Q: QuestionDoes this computer support USB-C Charging through the one USB-C port?

Asked 11 months ago by rob.

• A:Answer Hi, rob. This model's USB-C port does not support USB-C power delivery, as it is strictly for data transfer.

  Answered 11 months ago by Lenovo Product Expert

  
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Q: QuestionCan I upgrade ram and ssd down the road?

Asked 1 year ago by Bonnev659.

• A:Answer Hey, Bonnev659. The memory cannot be upgraded, as it is soldered to the systemboard, and there is not a second storage slot, so you would have to swap out the existing M.2 for another (up to M.2 2280).

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionHello, is this a new laptop or is it previously used/refurbished? Thank you

Asked 10 months ago by Rick.

• A:Answer Unless specified otherwise, ALL merchandise sold by major dealers is BRAND NEW. In this specific instance, if you want to save a few bucks, scroll down from the main information and price on the Best Buy page, until you see a yellow highlighted area around the words "Add to Cart." Immediately under that there will be a section headlined "More Buying Options," which has links to NON-new versions of the same item.

  Answered 10 months ago by luislast

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Q: QuestionHow well will it run sims 4

Asked 10 months ago by Lcf.

• A:Answer Hey Lcf, based off the system requirements for Sims 4, you should be able to run the game fairly well on this IdeaPad, given its specifications. If you want to run mods, some require better graphics performance, which would diminish this IdeaPad as an option for your optimal enjoyment.

  Answered 10 months ago by Lenovo Product Expert

  
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Q: QuestionI need a laptop for Pro Audio DAW music production. I will be using Mackie Pro with usb-c Will this suffice? why not and/or why? thank you.

Asked 10 months ago by DisabledNativeAmericanVet.

• A:Answer Hi DisabledNativeAmericanVet, thanks for your inquiry. Based on the common system requirements needed for DAW for music production, this IdeaPad should be able to work for you, but the hitch you run into would be using high-speed and full-function USB-C devices. The USB-C port on this IdeaPad supports data transfer only.

  Answered 10 months ago by Lenovo Product Expert

  
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Q: QuestionCan this run games such as Minecraft java and Solo Leveling Arise?

Asked 11 months ago by Josh.

• A:Answer Hi, Josh. Yes, for the most part, based on the system requirements for the games shared this IdeaPad should be able to run them. The main obstacle would be that this system comes with a version of Windows 11 Home called S mode. For clarification, S mode is a more secure, lighter version of the Windows 11 Operating System that only allows the downloading of applications from the Microsoft Store. If you try to launch or install an executable or .exe file, the system prevents it. Should you desire to switch to Windows 11 Home, here is a link to a Microsoft webpage that shares how to do so: (https://support.microsoft.com/en-us/windows/windows-10-and-windows-11-in-s-mode-faq-851057d6-1ee9-b9e5-c30b-93baebeebc85) Feel free to share any other questions you may have!

  Answered 11 months ago by Lenovo Product Expert

  
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Q: QuestionHey I’m wondering if this laptop good for light gaming and would I be able to play at least pubg or escape from Tarkov ?

Asked 11 months ago by Luilui.

• A:Answer Lenovo makes excellent points. If you aren't aware of the different requirements for the games you are interested in, perhaps it would behoove you to FIND OUT beforehand, rather than after. Or you could just keep buying computers until you get one that fulfills those requirements.

  Answered 10 months ago by luislast

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Q: QuestionIs the GPU upgradeable?

Asked 11 months ago by Pedro.

• A:Answer Hi, Pedro. No, the GPU is not upgradable, as the system's GPU is integrated into the system's processor.

  Answered 11 months ago by Lenovo Product Expert

  
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