“What does open box certified or just open box mean? Does that mean it's refurbished or just without a packaging or are things missing from the box? I like that the price is cheaper for open box but if it's more of a risk that it's worth”
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I purchased open box and all it means is that someone bought this but returned it for whatever reason. It's not refurbished. It's still new, but cannot be labeled as new anymore since it was previously opened. Geek squad does a full sweep of the laptop when returned to make sure nothing was tampered with. All parts should be included and there shouldn't be any issues with the product. I haven't had any issues with mine.
Sorry, there was a problem. Please try again later.Open Box means the system was returned for some reason and the Best Buy Geek Squad has checked it out and certified it good for resale. There is a 15-day return policy with your receipt. Check with Best Buy for specific warranty details.
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