Questions & Answers

Q: Questiondo i need to buy a mouse to use this computer? does it come with a charger or a/c adapter?

Asked 3 years ago by madeline.

• A:Answer You can use a mouse if you like, however it has a great touch pad and is a touch screen. Yes it comes with a charger.

  Answered 3 years ago by MikeVerified Purchase

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Q: QuestionDoes this laptop come with a DVD drive? I am looking for a good laptop with a DVD drive.

Asked 3 years ago by Christian57.

• A:Answer That's a difficult aim, as optical drives have laregly been phased out and replaced by pen drives. You probably have to settle for an external one, Another possibility would be to find an older laptop in good shape. I have an older Acer that I opened up to replace the battery and found it had space for an optical drive, so I added one. It was easy and cheap ($20).

  Answered 3 years ago by luislast

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Q: QuestionDoes the open box version of this computer come with the same manufacturer's warranty as a new laptop?

Asked 3 years ago by BestBuyer.

This question was asked about the related product: Lenovo - IdeaPad 3 15" HD Touch Screen Laptop - Intel Core i3-1115G4 - Intel UHD Graphics - 8GB Memory - 256GB SSD - Platinum Grey

• A:Answer I think I remember being offered the same warranty service if I wanted to purchase it, in addition to my laptop purchase. I declined.

  Answered 3 years ago by JijamVerified Purchase

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Q: QuestionIs lenovo a good brand for games like minecraft ,roblox ,valorant ,fortnite and more but still can do work

Asked 3 years ago by GalaxyTech.

• A:Answer Yes, many good quality models play these types of games.

  Answered 3 years ago by VanittVerified Purchase

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Q: QuestionHow do I get Webroot when you buy the laptop as i do not see it

Asked 3 years ago by John.

• A:Answer You should get an email from Best Buy containing the license key, which you use (cut and paste) to validate an online download. The download link is in the email.

  Answered 3 years ago by Wireless

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Q: QuestionCan this laptop run zoom?

Asked 3 years ago by Dray63.

• A:Answer That will depend on the requirements and compatibility of the specific APP you want to run. This Lenovo IdeaPad 3 15 Laptop, model number 81X800KLUS, ships with an HD (720p) webcam with Privacy Shutter and Dual Array Microphones built in. The IdeaPad 3 15 ships with Windows 11 S-Mode 64-bit Operating System installed. Windows 11 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost. We recommend you check with the specific APPs software publisher's web site for their compatibility with Windows 11 S-Mode 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration. If you choose to switch out of S-Mode for Windows 11 Home: Here is a link to instructions for switching from Windows 11 S-Mode to Windows 11 Home: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

  Answered 3 years ago by Lenovo Product Expert

  
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Q: QuestionDoes this laptop have wifi? Does it have Bluetooth? Thank you.

Asked 3 years ago by SgtJmiller.

• A:Answer Yes to both.

  Answered 3 years ago by SandicatVerified Purchase

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Q: Questiondoes the keyboard light up and can you open it with fingerprint?

Asked 3 years ago by great.

• A:Answer No lighted key board and no finger print hardware

  Answered 3 years ago by JumpingmexVerified Purchase

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Q: QuestionDoes this laptop have an optical drive ?

Asked 3 years ago by Ballzs.

• A:Answer No it does not.

  Answered 3 years ago by StingerVerified Purchase

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Q: QuestionAre we required to sign in/start our Miscrosoft 365 subscription to use the more sophisticated features on this laptop like Notepad and Chrome?

Asked 3 years ago by Mohenjo.

This question was asked about the related product: Lenovo - IdeaPad 3 15" HD Touch Screen Laptop - Intel Core i3-1115G4 - Intel UHD Graphics - 8GB Memory - 256GB SSD - Platinum Grey

• A:Answer Yes

  Answered 3 years ago by DisappointedSeniorVerified Purchase

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Q: QuestionIs this laptop metal or plastic

Asked 3 years ago by Krystal.

• A:Answer looks like metal but it is made of plastic material

  Answered 3 years ago by amberVerified Purchase

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Q: QuestionI have connected an external monitor via HDMI, but it doesn't work, in the display configuration no display is detected, do I have to do anything extra? I also tried with the windows key + P but it doesn't work. Please help!

Asked 4 years ago by diakho.

This question was asked about the related product: Lenovo - IdeaPad 3 15" HD Touch Screen Laptop - Intel Core i3-1115G4 - Intel UHD Graphics - 8GB Memory - 256GB SSD - Platinum Grey

• A:Answer Could be your cable, try a new cable first. If it was new then port might be messed up

  Answered 4 years ago by JleeVerified Purchase

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Q: QuestionCan i play fortnite and csgo on this laptop?

Asked 4 years ago by anony.

• A:Answer Its not really a gaming laptop

  Answered 4 years ago by MrPrytaniaVerified Purchase

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Q: Questionwould i be able to use google drive or google one with this laptop

Asked 4 years ago by al.

This question was asked about the related product: Lenovo - IdeaPad 3 15" HD Touch Screen Laptop - Intel Core i3-1115G4 - Intel UHD Graphics - 8GB Memory - 256GB SSD - Platinum Grey

• A:Answer Yes you'll be able to use google drive or google one with this laptop. 2 options to use google drive or google one. 1 log in on your web browser or 2 download the apps. instructions on how to install Google drive link. https://support.google.com/a/users/answer/9965580?hl=en#1.1

  Answered 4 years ago by RobertVerified Purchase

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Q: QuestionIs the keyboard backlit?

Asked 4 years ago by Anonymous.

• A:Answer No.

  Answered 3 years ago by AboveandbeyondVerified Purchase

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Q: Questionis there a cd/dvd player included?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Lenovo - IdeaPad 3 15" HD Touch Screen Laptop - Intel Core i3-1115G4 - Intel UHD Graphics - 8GB Memory - 256GB SSD - Platinum Grey

• A:Answer Although this Lenovo IdeaPad 3 15 laptop, model number 81X800ENUS, does not ship with a built in CD/DVD drive, you can use an external, USB-based, Windows compatible CD/DVD drive with this laptop, which is sold separately, like this one: https://www.bestbuy.com/site/lg-8x-external-usb-double-layer-dvdrw-cd-rw-drive-black/5852919.p?skuId=5852919

  Answered 4 years ago by Lenovo Product Expert

  
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Q: Questionled or lcd

Asked 4 years ago by dipchip.

This question was asked about the related product: Lenovo - IdeaPad 3 15" HD Touch Screen Laptop - Intel Core i3-1115G4 - Intel UHD Graphics - 8GB Memory - 256GB SSD - Platinum Grey

• A:Answer Not sure. That info is listed in the specs I'm sure. Whichever it is, it displays just fine for general everyday use.

  Answered 3 years ago by JijamVerified Purchase

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Q: QuestionDoes this laptop have speakers?

Asked 4 years ago by Heather.

This question was asked about the related product: Lenovo - IdeaPad 3 15" HD Touch Screen Laptop - Intel Core i3-1115G4 - Intel UHD Graphics - 8GB Memory - 256GB SSD - Platinum Grey

• A:Answer Yes. If you can find a modern laptop without one, I'll give you $,1000.

  Answered 4 years ago by luislast

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Q: QuestionCan it play minecraft?

Asked 4 years ago by obama.

This question was asked about the related product: Lenovo - IdeaPad 3 15" HD Touch Screen Laptop - Intel Core i3-1115G4 - Intel UHD Graphics - 8GB Memory - 256GB SSD - Platinum Grey

• A:Answer Easily

  Answered 4 years ago by FirestormMediaVerified Purchase

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