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Page Showing 1-20 of 158 questions
  • QuestionIs it possible for the owner to upgrade the ram and, if so, how difficult is it? Max Ram?

    Asked by Dan.

    • Answer Yes. You must purchase DDR4-2400 SODIMM laptop memeory for it work well with the built in memory. The person who said a "CERTIFIED TECHNICIAN" must upgrade it is only saying that to either boost "THE GEEK SQUAD"'s revenue or is trying to cover their backside. It is actually very easy to upgrade. Remove the 10 screws holding the bottom on, pull at the plastic carefully up by the display hinge, and the bottom will pop off. There is a small metal black panel by the existing hard drive. Under that panel is the M.2 slot for a new hard drive and the DDR4 slot for a single memory chip to be installed. There are 3 screw that hold that metal panel in place, along with 3 small squeeze clips. The squeeze clips do not require any tools to remove, just gently pulling straight up. Take not of the 3 screws you are removing cause they are different than the bottom panel screws. Once you have that panel off, just clip in your new memory chip, making sure you have the notch aligned properly, and snap it in place. Then re-assemble by following the instructions above in reverse order. Same instructions apply for installing a new M.2 drive. And this DOES take the NVMe type for even better performance. Even though it is only an I-3 core processor, it actually does a really good job with the simple stuff, and pretty good with some of the more complex.

      Answered by Edward

  • QuestionDoes this laptop have Windows 10?

    Asked by Anonymous.

    • Answer Yes, this model ships with Windows 10 Home 64-bit operating system.

      Answered by Lenovo Product Expert

  • Questioncan this computer run roblox?

    Asked by ReallyWantAComputer.

    • Answer Yes, it can run Roblox.

      Answered by CommunityAnswer

  • QuestionDoes this have disk drive input?

    Asked by mickey.

    • Answer This model has a 128GB solid state hard drive. This model does not have a CD/DVD drive built in.

      Answered by Lenovo Product Expert

  • QuestionWindows 10 Home in S mode ?

    Asked by USER12345.

    • Answer I volunteer helping a lot of people (friends, church, elderly in retirement homes) with their computer issues. I have been able to figure out shortcuts and various ways to help them get around problems. However, this one is new. An elderly friend purchased a new laptop from Best Buy and asked my help in setting it up, adding Chrome and Firefox, putting on her own antivirus, plus a few other things. I was able to set up the machine skirting the “Microsoft Account” (that should not be a requirement), and got it setup using a local account. Then we discovered that her new laptop has “Win10 S Mode”. Windows Store requires an account. How do I disable S Mode without an account? She does not want a MS account, and does not want a Store account, she just wants to install her own stuff.

      Answered by PhilK

  • QuestionIs this a good computer for a college student taking online classes?

    Asked by Cece.

    • Answer That will really depend on the programs you will need to use with your computer. We recommend you check the requirements and compatibility of the software you will need to use on your new computer, before you invest. Be sure your new computer will do the work you want to do, before you invest in any new computer. The Lenovo IdeaPad 330s-15 laptop is a mid-level, moderate use configuration, with its Intel Core i3-8130U processor. This Dual-Core processor has a base speed of 2.2GHz and a boost speed of up to 3.4GHz. This configuration has 4GB of DDR4-2400MHz RAM and a 128GB solid state hard drive. This model ships with Windows 10 S-Mode operating system. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The IdeaPad 330s-15 is good with Microsoft Office type programs, internet browsing and other moderate work. If this describes your computing needs, the IdeaPad 330s-15 would be a good choice for you.

      Answered by Lenovo Product Expert

  • QuestionWhat generation is the processor?

    Asked by anon160227.

    • Answer Model number 81F5018EUS ships with the 8th Gen Intel Core i3-8130U mobile processor.

      Answered by Lenovo Product Expert

  • QuestionHow much does it weight? Is it portable?

    Asked by Anna.

    • Answer This laptop is portable. I find it incredibly light, and often forget it's in the bag and send myself into a panic thinking I left it somewhere.

      Answered by WPix

  • QuestionIs it possible to use two _external_ displays with this model? (In extended desktop mode, without buying extra hardware) Is the USB 3.1 C port capable of driving the display? Is the display driver ready for two displays? Anybody has tried it?

    Asked by Momus.

    • Answer Model number 81F5018EUS has an HDMI-Out port for video out. It can support one external monitor plus the device screen.

      Answered by Lenovo Product Expert

  • QuestionHow would you rate the speakers on this model? (Loud and clear, tinny and hard-to-hear, etc.)

    Asked by Customer.

    • Answer The Lenovo IdeaPad 330s-15 laptop ships with stereo 2W speakers that are mounted on the bottom, beveled edge of the computer. There is Dolby Audio Premium sound enhancement software to customize audio on this computer.

      Answered by Lenovo Product Expert

  • QuestionWould this laptop be able to run a bundle of Creative Cloud Apps such as Adobe Illustrator, Photoshop, InDesign, etc.?

    Asked by Meli.

    • Answer While this does have an I3 processor, it only has 4GB of ram. Upgrading the ram is an option to help it process things a little quicker, but I have to say that you would probably be better off finding either a RYZEN 5/7 laptop or looking for an I7 laptop with at least 12-16+ gb ram. They are more expensive, but keeping a close eye for sales is one way to get them a little cheaper.

      Answered by Edward

  • QuestionHow many years would you say this computer has until it were time to invest in a new one?

    Asked by Genise.

    • Answer Depends on your usage. If you need it for specific skilled tasks like video editing, then maybe 2 years. If its everyday tasks your doing, then 5 years, give or take.

      Answered by Atoz

  • QuestionCan I use Acrobat PDF software on this computer?

    Asked by Urby.

    • Answer The Lenovo IdeaPad 330s-15 laptop ships with Windows 10 S-Mode 64-bit Operating System, it is compatible with APPs available at the Microsoft Store only. If the software is not available through the Microsoft Store, you can switch to Windows 10 Home 64-bit Operating System then install other software that is compatible with Windows 10.

      Answered by Lenovo Product Expert

  • QuestionCan this model connect to the internet via ethernet cable or is it strictly wireless?

    Asked by Jedi86.

    • Answer Model number 81F5018EUS has no built in ethernet port, but you can connect this device to an ethernet cable by using a USB to ethernet adapter. There is built in WiFi capability on this model. For 2018, Lenovo retained its place for a second year as the best laptop vendor: https://www.laptopmag.com/articles/laptop-brand-ratings

      Answered by Lenovo Product Expert

  • QuestionIs the screen matte or glossy?

    Asked by Customer.

    • Answer Matte

      Answered by Denise

  • QuestionDoes the xbox app come with the laptop or do I have to download it on the Microsoft store?

    Asked by Emilyyyyyy.

    • Answer Yes. The Xbox app is standard on pretty much all versions unless a system admin removes those options for business reasons.

      Answered by Edward

  • QuestionIs it Touch Screen

    Asked by Katey.

    • Answer No, this model does not have a touchscreen.

      Answered by Lenovo Product Expert

  • QuestionCan you play Roblox or Roblox studio on this computer?

    Asked by Suziegirl78.

    • Answer That will depend on the requirements and compatibility of the streaming service and the specific games. We recommend you check with both the streaming service web site and the specific game's software publisher's web sites for their compatibility with Windows 10 Home 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.

      Answered by Lenovo Product Expert

  • QuestionThis laptop runs Windows 10 in S mode. That's a problem for me as I need a machine that will allow me to install any software I need. What are my options for running this machine in another version of Windows while retaining 64bit compatibility?

    Asked by richardG.

    • Answer You can switch from Windows 10 S-Mode to Windows 10 Home 64-bit Operating System at no additional charge. Here is a link to instructions for doing this: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

      Answered by Lenovo Product Expert

  • QuestionIs there any warranty with out purchising. from best buy or manufacturer ?

    Asked by Knuckles.

    • Answer No. Upon requesting warranty work, you will need to produce a receipt or electronic transaction record.

      Answered by Lenovo Product Expert