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  • QuestionWhat year was this Chromebook manufactured

    Asked by Anonymous.

    • Answer Hey, This IdeaPad 3i Chromebook released around late 2023, but it continues to be produced. The month and year of manufacture for the laptop will be printed on the unit and box it ships in that you'd receive. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • Questionhow to recover password

    Asked by Anonymous.

    • Answer Hey, To help with any sign-in difficulties, please visit the following Google Support webpage for details: https://support.google.com/chromebook/answer/6375270?hl=en | Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionAre numbers on keyboard keys?

    Asked by Linda.

    • Answer Yes

      Answered by BryanB

  • Questiondoes it come with the charger and plug

    Asked by Tami.

    • Answer Yes it does

      Answered by WillC

  • QuestionAny warranty?

    Asked by byron.

    • Answer Yes

      Answered by BryanB

  • QuestionCan you play games of this

    Asked by Anonymous.

    • Answer Yes

      Answered by BryanB

  • Questionhow can I speed up my bran new Lenovo Chromebook - it's 'laggy' & slower than all previous chromebooks?li

    Asked by Anonymous.

    • Answer Hey there, We are sorry to hear that you have experienced an issue with your Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. Also, we recommend taking the steps to ensure that this is not an internet speed/Wi-Fi bandwidth issue, as this can be a large proponent of slow load times. If after these steps should your issue persist, we recommend reaching out to Lenovo Tech Support for Chromebooks and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 800-426-7378. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionDoes it come with a case?

    Asked by Tb1070mustang.

    • Answer No

      Answered by CherylS

  • QuestionIs this chromebook a touchscreen it says yes in the features but when I went to view it in person it only had a touchpad. Please advise. Thx

    Asked by TNWR.

    • Answer Hey TNWR, This model IdeaPad 3i Chromebook (Part No: 82N40045US / SKU: 6567669) features both a touchpad and touchscreen display. It's possible that the store display did not match this model IdeaPad specifically as there are similarly assorted options at Best Buy. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionDoes this come with a charger?

    Asked by averagejoe.

    • Answer Hey, Yes, this IdeaPad 3i Chromebook ships with a 45W USB-C power adapter in the box. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • Questionis is Verizon celular compatable?

    Asked by barb.

    • Answer Hey barb, This IdeaPad 3i Chromebook does not support cellular connectivity, but you can connect to a mobile hotspot via Wi-Fi. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionWhat is the AUE of this product?

    Asked by french.

    • Answer Hey french, This IdeaPad 3 Chromebook will receive auto updates until June 2030. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionDoes this computer have windows 11 incorporated??

    Asked by Anonymous.

    • Answer Hey, This IdeaPad 3i Chromebook features ChromeOS as its operating system, not Windows, as ChromeOS is the default operating system for Chromebooks. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionDoes it have backlit keyboard and what year was it made

    Asked by Anonymous.

    • Answer Hey, This IdeaPad 3i Chromebook does not feature a backlit keyboard, and this model was announced in October 2023. Since this model continues to be manufactured, the month and year of the unit you receive will vary, with this detail being labeled on the bottom of the laptop and the box it ships in. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionIs this detachable to make it a tablet

    Asked by Anonymous.

    • Answer No.

      Answered by NancyS

  • QuestionIs Microsoft Office on this?

    Asked by Chris.

    • Answer Hi Chris, This Chromebook uses G-Suite for office type programs like Docs, Slides, Sheets, and more. Most G-Suite apps are preinstalled on Chromebooks and are compatible with Microsoft Office programs. If you currently have a Microsoft Office 365 subscription, you can access that existing account and use the available apps via the Microsoft 365 app on your Chromebook. You can learn more here: (https://support.microsoft.com/en-gb/office/how-to-access-microsoft-office-on-a-chromebook-32f14a23-2c1a-4579-b973-d4b1d78561ad#:~:text=Open%20the%20browser%20on%20your,with%20your%20Microsoft%20365%20subscription.), at this Microsoft Support webpage. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionIs this laptop plastic and ideapad real like half plastic and half not plastic because they tell me half is material plastic that is true tell me ?

    Asked by jcsports66.

    • Answer Hi jcsports777, This IdeaPad 3i Chromebook features both a plastic top and bottom casing (PC-ABS). Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionCan you install Android apps?

    Asked by EC.

    • Answer Hey EC, You can download various app that are offered on the Android platform on this IdeaPad 3i Chromebook via the Google Play Store. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionBacklit keyboard?

    Asked by Anonymous.

    • Answer No

      Answered by FrankN

  • QuestionDoes it come with a pen because mine didn’t

    Asked by Jr.

    • Answer mind didn't either

      Answered by NealM