Questions & Answers

Q: QuestionIs this pc compatible with high demanding games such as apex legends and or other large titles?

Asked 2 years ago by csr.

• A:Answer I play games using PS5, (God of War) and I have a subscription with World of Warcraft. I've had this computer for almost two years. It's extremely quiet without problems with fans. It has a mesh top and front sides, so there's no problem with heat that I ever experienced. The expert reviewer was wrong. It has 4 usbs, so I don't know why the low, so-called expert review. I used honey and, at the time paid $1,300 including tax. This is on sale for $800 approx. It's an excellent price. With the graphic card, I don't think you'd find a better price. I highly recommend.

  Answered 2 years ago by Gemmie

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Q: QuestionHow many fans? I have seen other Legion Towers with 2 fans in the front and one in the back. Lately Lenovo seems to be advertising Towers with only one rear fan (totally inadequate). The specs don't say and it is impossible to tell from the pictures..

Asked 3 years ago by jtsstl.

• A:Answer This Lenovo Legion Tower 5 AMD Gaming Desktop Computer, model number 90RB002AUS, ships with 4 total internal aRGB Fans: 1x HEATSINK 150W ARGB cooler for T550, AVC FAN (Lenovo Part Number - 5H40X63337), 1x 12025 ARGB Rear Fan T7,AVC FAN (Lenovo Part Number - 5F10X63216) and 2x 12025 ARGB Fan, Fan_180mm&ARGB FANS (Lenovo Part Number - 5F10X63217). Here is a link to the complete parts list for this specific model configuration: https://pcsupport.lenovo.com/us/en/products/desktops-and-all-in-ones/legion-series/legion-t5-26amr5/90rb/90rb002aus/parts/display/model

  Answered 3 years ago by Lenovo Product Expert

  
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Q: QuestionI ordered this PC. Is it compatible with the Best Buy listed CORSAIR - VENGEANCE PRO 32GB (2PK x 16GB) 3600MHz DDR4 C18 DIMM Desktop Memory Model:CMW32GX4M2D3600C18? If not what 32GB RAM is compatible? Can I use it with the two original 8GB RAM chips?

Asked 3 years ago by Murf.

• A:Answer it may work but only at 3200 max speed that is set in bios if it will work.the mobo use JDEC memory not xmp which is what the corsair is it will work but ant base speed .you can set it 3200 in bios but it may not work ,you will need jdec memory to get it to 3200 maybe 3600 if bios will go that high maybe a update might help . check online for memory that is compatible or online with levino web site the have a pdf with shows which memory will work

  Answered 3 years ago by JosephVerified Purchase

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Q: QuestionIf the desktop were to stop working and not start properly how much would it cost to be fixed

Asked 3 years ago by Kai.

• A:Answer That will depend on the nature of the problem causing the system shutdown. Once you have setup your new PC, and before you start truly using the PC for what you purchased it for, create recovery media. This may allow you to restart your computer and repair issues that are software-based. Here is a link to instructions for creating a recovery media drive: https://support.microsoft.com/en-us/windows/create-a-recovery-drive-abb4691b-5324-6d4a-8766-73fab304c246. If your PC stops working and you do not have recovery media available, you can use another computer to go online to: https://pcsupport.lenovo.com/. Here you can select your specific computer model by inputting its serial number. You can select diagnostics and see a list of troubleshooting tips for your specific problem. You can also call Lenovo Legion Ultimate Support about issues with your Lenovo Legion Tower 5 at: 888-278-9707. Finally, you can contact your local Best Buy Store and make an appointment with the Geek Squad and have a Geek Squad Agent assess your computer's problem and provide an estimate of the cost to repair. Check with the Geek Squad Agent on the phone about the cost to evaluate your computer's problem before repairs are made as well.

  Answered 3 years ago by Lenovo Product Expert

  
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Q: QuestionWhat is the motherboard of this PC

Asked 2 years ago by king.

• A:Answer Its a Lenovo B550 chipset. Trash.

  Answered 1 year ago by LeroyVerified Purchase

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Q: QuestionI was wanting to upgrade my ram to 32GB i was just wondering what brands i could upgrade to or what brand of ram it is so i can buy more?

Asked 2 years ago by Kolten.

• A:Answer Unfortunately it only accepts ram from Lenovo and their website. By going to support you could detect your system and order RAM for it but all other ram will not run at 3200 MHz

  Answered 2 years ago by Anonymous

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Q: Questionis it vr ready?

Asked 2 years ago by nathan.

• A:Answer Yeah i had this set up for about 6 months in i play vr with mine

  Answered 2 years ago by Anonymous

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Q: Questiondoes this support VR

Asked 2 years ago by 10zr.

• A:Answer Yes it does but the CPU will be running over 90% resources. VR as usually CPU heavy, than GPU. So the detailing in the VR may be smooth. If you want VR then I would recommend replacing the CPU with a higher performance chip.

  Answered 2 years ago by abesalgadoVerified Purchase

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Q: QuestionThere are 4 continuous beeps at startup, the fan works, and the graphics card lights up, but nothing is on display and annoying/loud beeps.

Asked 1 year ago by Henry.

Q: QuestionCan I install the following internal hard drive; Seagate - Barracuda 8TB Internal SATA Hard Drive for Desktops

Asked 1 year ago by Rays.

• A:Answer Yes, you can install other hard drives. I have installed previous hard drives I used for other things before and they work perfect now.

  Answered 2 weeks ago by LaggingVerified Purchase

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Q: QuestionDid this comes with Microsoft product key for excell and word ?

Asked 2 years ago by Anonymous.

• A:Answer Hello, and thank you for your question. This Legion Tower 5 comes with a 1-month trial for Office 365, that is free, should you opt-in for auto-renewal. There are lots of options for Office. Here is a link for more information and to see those options on a Best Buy webpage: https://www.bestbuy.com/site/microsoft/microsoft-office/pcmcat748300531330.c?id=pcmcat748300531330

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionI know nothing about computers. My granddaughter wants to play The Backrooms and GTA5. Will this pc work for those games?

Asked 2 years ago by DV.

• A:Answer Yes, still playing gta 5 since one year that i bought this pc

  Answered 11 months ago by AnonymousVerified Purchase

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Q: QuestionHow much MHz is the ram

Asked 2 years ago by king.

• A:Answer 3200mhz They use jedec profiled memory which is hard to find.

  Answered 1 year ago by LeroyVerified Purchase

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Q: QuestionDoes this have another SSD slot?

Asked 2 years ago by Gamergoldfish.

• A:Answer I installed a 1TB SSD in mine. There is a YouTube video of this but my installation didn’t work out like the video. I installed it in one of the expansion drive slots.

  Answered 2 years ago by JohannesLVerified Purchase

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Q: QuestionCan I use Corsair VENGEANCE RGB PRO DDR4 16GB (2x8GB) 3200MHz CL16 Intel XMP 2.0 iCUE Compatible Computer Memory - Black (CMW16GX4M2C3200C16) on this PC

Asked 2 years ago by king.

• A:Answer Lenovo motherboard is not compatible with xmp profiles. The memory will run @ 2133mhz because it doesn’t support the jedec profile.

  Answered 1 year ago by LeroyVerified Purchase

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Q: QuestionWhat is the ram for this PC

Asked 2 years ago by king.

• A:Answer 16 GB of RAM

  Answered 2 years ago by CorbenIVerified Purchase

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Q: QuestionDear employee reading this, I know this might sound weird but will it be possible for me to exchange the current CPU for a Ryzen 3 3200G? I see everywhere that it's listed for compatability with Ryzen 5, 7 and 9, but not necessarily 3.

Asked 2 years ago by Bastifrog.

Q: QuestionI would appreciate if someone could tell me how to clean or dust the computer and I would also like to know how long until you need to or if you even need to replace the thermal paste

Asked 2 years ago by MrBooksLong.

Q: QuestionDoes this computer have a USB 3.0 port? It says it has a 3.0 lightning port however after trying all 6 ports, none of them are showing USB 3.0 compatibility.

Asked 2 years ago by Andrew.