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Be sure you are connecting the monitor to the proper video out port from the graphics card. The Nvidia GeForce GTX1650 Super GPU within this model ships with 2x DisplayPorts, 1x HDMI port for connecting monitors. Here is a YouTube Video demonstrating the installation of a monitor into a desktop computer with a graphics card: https://www.youtube.com/watch?v=Ad5zmFk80lU. If you continue to have problems, we recommend you contact Lenovo Tech Support for additional help at: 866-426-0911.
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