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Page Showing 1-18 of 18 questions
  • QuestionThe battery gets drained pretty quickly, approximately 50% within an hour. How to increase the battery life?

    Asked by SM.

    • Answer I face the same issue it will die after one hour seems this patch is defective

      Answered by Test

  • QuestionI am a little confused, does this have 16 gb or 4 gb whats the difference between the 2

    Asked by gbs.

    • Answer Hello, gbs. We apologize for your confusion. This system features 16GB of RAM or memory with an Intel Arc graphics card with 4GB of dedicated graphics memory. Your system RAM (random access memory) acts as temporary storage for your processor (Intel Core i7 in this case) to use as it needs. Your graphics card has dedicated graphics memory for a similar function, helping to process graphics and video tasks. To learn more, here is a link to two Lenovo webpages -- "What is Video Memory?...": https://www.lenovo.com/us/en/glossary/what-is-video-memory/?orgRef=https%253A%252F%252Fwww.google.com%252F | "What is RAM?": https://www.lenovo.com/us/en/glossary/what-is-ram/

      Answered by Lenovo Product Expert

  • QuestionHi, What is the screen refresh rate? 60 or 120 Hz?

    Asked by KoneKhmer.

    • Answer Greetings from the Intel team. Thank you for your question. Based on the product specifications reference (PSREF), the Lenovo Slim 7i model 82VB0002US has a display with a 120Hz screen refresh rate. For further information, check the PSREF: https://psref.lenovo.com/Detail/Lenovo_Slim_7_16IAH7?M=82VB0002US For detailed information about the Intel® Core™ i7-12700H processor, visit: https://ark.intel.com/content/www/us/en/ark/products/132228/intel-core-i7-12700h-processor-24m-cache-up-to-4-70-ghz.html Thank you for choosing Intel! Emilio_Intel

      Answered by Intel team

  • QuestionCould you tell me if this laptop works with 220 Vac?

    Asked by Sergio.

    • Answer Greetings from the Intel team. Thank you for your question. Yes, it works with a voltage of 220; however, you might need a power plug adapter. Based on the product specifications reference (PSREF), the Lenovo Slim 7i model 82VB0002US has the following Power Adapter specifications: 135W slim tip (3-pin) AC adapter, 100-240V, 50-60Hz. For further information, check the PSREF: https://psref.lenovo.com/Detail/Lenovo_Slim_7_16IAH7?M=82VB0002US https://psref.lenovo.com/Product/Lenovo/Lenovo_Slim_7_16IAH7 For detailed information about the Intel® Core™ i7-12700H processor, visit: https://ark.intel.com/content/www/us/en/ark/products/132228/intel-core-i7-12700h-processor-24m-cache-up-to-4-70-ghz.html Thank you for choosing Intel! Emilio_Intel

      Answered by Intel team

  • QuestionI don't see a power in barrel jack port on this laptop - is it powered/charged by USB-C?

    Asked by Zim69.

    • Answer It *can* charge by USB-C, up to 100 watts, but its main power is the standard Lenovo "Slim Tip" 135w power adapter that it comes with. To many people that power port looks like an additional USB port, but it is NOT. Don't try to cram a USB device in there :)

      Answered by andrewr

  • QuestionI'm seeing the same problem as the previous question. Why is the battery life only 2 hours on a new laptop?

    Asked by cboy39.

    • Answer Hello, cboy39. We are sorry to hear that you are experiencing this issue with your Slim 7i. Apologies in advance for the length of this response, as we want to solve this issue immediately. Here's the steps to help resolve your battery life issue: First, on your Taskbar at the bottom of the screen, type into the search box, “Lenovo Vantage”. After the application populates in the search, select it to open the application (it should have a blue “L” in a square as the logo). If you haven’t used the application before, it may require some setup. Follow the on-screen prompts to set up the application to your preferences. Upon setup completion the home screen of the application should show things such as: a button labeled “Check For System Updates”, or “About My Device”. First, we recommend selecting the “Check For System Updates” button and applying any available updates to help ensure that you are running the latest software, as system bugs or inefficiencies can affect battery life. After applying updates, your system may need to restart. After restarting, reopen the Lenovo Vantage application. This time, along the top of the application, there are several tabs listed. Select the tab labeled “Device”. Under this tab, the section “Power” is what we are after. In this tab you can utilize something called “Smart Power”. This allows you to toggle the thermal and performance profile your is set to ranging from battery saving, intelligent cooling, and maximum performance. These profiles can also be switched by using the keyboard shortcut Fn + Q anytime using the computer. Also, in the “Power” tab are settings that can be adjusted to improve battery life. Should you need further assistance, please reach out to Lenovo Support directly at this number: Lenovo Tech Support at 877-453-6686

      Answered by Lenovo Product Expert

  • QuestionDoes this computer overheat? Lenovo Slim 7i 16" WQXGA Touchscreen Laptop - Intel Core i7-12700H with 16GB Memory - Intel Arc A370M 4GB - 1 TB SSD - Storm Grey

    Asked by JV.

    • Answer Hello, JV. With this Slim's dual fan cooling system with heightened clearance under the computer, there are features in place to help keep the computer as cool as possible – even under strenuous workloads. While computers can overheat, with cooling performance in mind, your Slim 7i shouldn't have this problem so long as the device doesn't have any obstructions preventing the air intake and exhaust from performing their normal functionality.

      Answered by Lenovo Product Expert

  • QuestionHow is the battery? How many hours of use from full charge?

    Asked by NewLenovoFan.

    • Answer Greetings from the Intel team. Thank you for your question. Based on the product specifications reference (PSREF), the Lenovo Slim 7i model 82VB0002US has an Integrated 75Wh battery with the following Max Battery Life: MobileMark® 2018@200nits: 6.98 hr, Local video (1080p) playback@150nits: 12.83 hr. All battery life claims are approximate maximum and based on results using the MobileMark 2014, MobileMark 2018, MobileMark 25, JEITA 2.0, continuous 1080p video playback (with 150nits brightness and default volume level) or Google Power Load Test (PLT) battery-life benchmark tests. Actual battery life will vary depending on many factors, such as product configuration and usage, software use, wireless functionality, power management settings, and screen brightness. The maximum capacity of the battery will decrease with time and use. For further information, check the PSREF: https://psref.lenovo.com/Detail/ThinkPad_E16_Gen_1_Intel?M=21JN003YUS For detailed information about the Intel® Core™ i7-12700H processor, visit: https://ark.intel.com/content/www/us/en/ark/products/132228/intel-core-i7-12700h-processor-24m-cache-up-to-4-70-ghz.html Thank you for choosing Intel! Emilio_Intel

      Answered by Intel team

  • QuestionThis laptop is coming with AC power adapter?... If so, is it multivoltage (85 to 265vac)?

    Asked by Sergio.

    • Answer Greetings from the Intel team. Thank you for your question. Yes, the Laptop comes with a power adapter, and based on the product specifications reference (PSREF), the Lenovo Slim 7i model 82VB0002US has the following Power Adapter specifications: 135W slim tip (3-pin) AC adapter, 100-240V, 50-60Hz. For further information, check the PSREF: https://psref.lenovo.com/Detail/Lenovo_Slim_7_16IAH7?M=82VB0002US https://psref.lenovo.com/Product/Lenovo/Lenovo_Slim_7_16IAH7 For detailed information about the Intel® Core™ i7-12700H processor, visit: https://ark.intel.com/content/www/us/en/ark/products/132228/intel-core-i7-12700h-processor-24m-cache-up-to-4-70-ghz.html Thank you for choosing Intel! Emilio_Intel

      Answered by Intel team

  • Questiondoes this computer have Bluetooth capability

    Asked by glenn.

    • Answer Yes, any laptop made in the last 20 years with Wi-Fi has Bluetooth.

      Answered by Tiral

  • QuestionWhy does this product not have any reviews?

    Asked by Alejo.

    • Answer Hello, Alejo. This product listing is new, and those that have purchased this Slim 7i have yet to share their experience. If you get your own, you could be the first one, Alejo!

      Answered by Lenovo Product Expert

  • QuestionDid I read the specs right? This doesn't have a card reader slot?

    Asked by Tyler.

    • Answer Hi, Tyler. This model does feature an SD card reader. We apologize for any confusion.

      Answered by Lenovo Product Expert

  • QuestionSays the ram is soldered in but the graphics card says dedicated can you upgrade the graphics card in this laptop

    Asked by TF.

    • Answer I also heard that it is soldered in.

      Answered by BrianH

  • QuestionHas anyone tried gaming with this? How well does it preform? Thanks in advance!

    Asked by 370z.

    • Answer I played Fallout: New Vegas/ Ghostrunner/ Halo:Infinite and a couple other games and have had one issue after another. Runs older versions of Halo just fine. Actually, really well. But, Fallout randomly crashes. Halo:Infinite only accesses 3.92 GB of video memory, when it’s supposed to have 4? So, it’ll run fine at first, then will get incredibly pixelated. Unfortunately, not really a gaming computer.

      Answered by BrianH

  • QuestionFrom new, when I open Chrome, it crashes and closes. I have reinstalled it, restarted the computer, & Geek Squad have spent 2 hours trying to fix it to no avail. I found other reviews of the same issue online with no fix. Should I just return and replace?

    Asked by luckylager.

    • Answer Hello, luckylager. We are sorry to hear that you are experiencing this issue. To help resolve this, we recommend checking for and applying any available updates through Lenovo Vantage and Windows Update Settings. After installation, by viewing the information on these two links below, it may help resolve your Chrome instability issues. Lenovo Forums "...Chrome crashes...": https://forums.lenovo.com/t5/Windows-11/Google-Chrome-crashes-on-brand-new-Ideapad/m-p/5278704 | Google Support "Fix Chrome...": https://support.google.com/chrome/answer/142063?hl=en&co=GENIE.Platform%3DDesktop | If these resources do not help you solve your problem, we recommend reaching out to Lenovo Tech Support for the opinion of a representative at this number: 877-453-6686.

      Answered by Lenovo Product Expert

  • QuestionDoes this laptop have separate mic and headphone connections, or is it a combo?

    Asked by Youtuber.

    • Answer Combo jack

      Answered by andrewr

  • QuestionDoes the thunderbolt port support charging? If so, at what wattage?

    Asked by MoonWatcher.

    • Answer Yes, up to 100 watts on the USB-C port.

      Answered by andrewr

  • QuestionHi! I’d like to know if this laptops RAM can be extended or if it’s already at its maximum capacity. Thanks

    Asked by Mary.

    • Answer The 16GB of RAM it comes with is SOLDERED IN and there are NO EXTRA SLOTS, 16 GB is all it has and that's all it ever will have.

      Answered by andrewr