Questions & Answers

Q: QuestionWould this laptop be ideal for editing photos in Lightroom and photoshop? I'm looking for something sub $300 that'll be good enough

Asked 7 years ago by ollie.

Q: QuestionIs the keyboard backlit on this? It says no under specifications but I've seen others that look identical and say yes.

Asked 7 years ago by Kyle.

• A:Answer No, the ThinkPad X220 model does not have a backlit keyboard.

  Answered 7 years ago by Lenovo Product Expert

  
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Q: QuestionIs the laptop battery built in? Or do I have to buy it seperately?

Asked 7 years ago by Anonymous.

• A:Answer It's built in. You can remove it. You can't swap it out.

  Answered 7 years ago by Jeremiah

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Q: QuestionI placed an order for this on 13/Apr. When will it be shipped to me? I have not received any communication regarding status.

Asked 7 years ago by Anonymous.

• A:Answer I ordered a lenovo refurbished laptop march 26, 2018 I also paid $15s to expidite the shipping to March 30, 2018 because I planned to take it on vacation with me. Sadly, I didnt recieve the laptop untill April 2, 2018. Due to the delay, I wasn’t able to inspect my laptop until April 16, 2018 when I returned from vacation. Upon inspecting my laptop, I found it missing the touch point. Knowing that part was easy and affordable to replace I over looked that aspect. If you are still reading this review I just want to state this is my first bad expierence with any “Best Buy” products. In regards to my laptop, I was very frustrated when It wouldn’t boot up. I am currently in the process of a return and, I am very dissapointed. I have talked to a representative and will print out the return label but will return instore for a realtime refund. I hope no one else has this expierence .

  Answered 7 years ago by BbelloVerified Purchase

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Q: QuestionDoes it come with Windows Pro or Home? If not Pro, is there a free upgrade to Pro?

Asked 8 years ago by GrinReaper.

• A:Answer Because this is a refurbished model, we recommend you contact Best Buy directly for specific information about this model.

  Answered 2 years ago by Lenovo Product Expert

  
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Q: QuestionAbout how much power does the processor have?

Asked 8 years ago by Connor.

Q: QuestionAre these worn and old looking or in good shape

Asked 9 years ago by Mom.

• A:Answer Since this is a refurbished model that we no longer have in our inventory, we recommend you check with Best Buy for details about this specific system.

  Answered 9 years ago by Lenovo Product Expert

  
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Q: QuestionWhat is the warranty on this computer? It says 18 months parts and labour?

Asked 9 years ago by Anonymous.

• A:Answer Yes, that is correct, that is what the product description says. If you have questions, we recommend you contact Best Buy for further details.

  Answered 9 years ago by Lenovo Product Expert

  
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Q: QuestionWhat's the size of the laptop when it's folded closed?

Asked 9 years ago by bob.

• A:Answer The dimensions of this model are: Width: 12.44" X Depth: 8.70" X Height: 0.74"

  Answered 9 years ago by Lenovo Product Expert

  
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Q: QuestionWhat was the issue to be refurbished?

Asked 9 years ago by Shibu.

• A:Answer There is no way to know at this point. It has been restored to working order with the operating system restored to factory default and all user files and information deleted.

  Answered 9 years ago by Lenovo Product Expert

  
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Q: Questionwhat operating system? Windows 10?

Asked 9 years ago by dgw.

• A:Answer This system has Windows 10 Home.

  Answered 9 years ago by Lenovo Product Expert

  
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Q: QuestionWhat is the Model? x220?

Asked 9 years ago by Question.

• A:Answer Yes, this is a x220.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionWhat year was this computer manufactured?

Asked 9 years ago by Shrieves.

• A:Answer This system was first introduced in 2012.

  Answered 9 years ago by Lenovo Product Expert

  
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