“hi there, please my lenovo yoga 7i windows 11 cant use facial and finger print to unlock my laptop. it seems the window 11 doesnt support that.any reasons for that? thanks.”
Answer This Question
1-2 of 2 Answers
This Intel Evo-Certified, Lenovo Yoga 7i 15 model number, 82BJ007WUS, ships with a Touch style fingerprint reader on palm rest that is compatible with Windows Hello biometric security login in. Here is a link to a YouTube video that demonstrates how to setup your fingerprint reader within Windows OS: https://www.youtube.com/watch?v=E_ikyE5QMIg. The HD (720p) webcam within this Yoga 7i 15 is not setup for facial recognition biometric login. Once you have the fingerprint reader setup, here's a tip for making your fingerprint reader work every time: Try lightly sliding your finger over the fingerprint reader. No need to press hard on the reader, in fact pressing hard on the fingerprint reader will distort your fingerprint and cause read errors. If you continue to have issues with your fingerprint reader, we recommend you contact Lenovo Premium Care for additional help at: 888-278-9707.
Sorry, there was a problem. Please try again later.Yes
Sorry, there was a problem. Please try again later.