“I bought Yoga 900 16 GB RAM from BB a month ago. Today keyboard stopped working (frozen and not responding to keystroke). Reboot does not solve the problem. Any ideas?”
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This system is equipped with OneKey Recovery System. There is a very small button on the right side of the device, right near the power button on the device. You will need a pen or a pencil to push this reset button. Plug the device in. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files using the touch screen.
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