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Windows on ARM (Snapdragon) requires ARM64‑compatible drivers — traditional printer drivers (x86/x64) won’t install or run properly, because drivers must be compiled specifically for ARM64. Unlike regular Win11 laptops with Intel/AMD chips, ARM devices can emulate many apps but not system‑level drivers like printer drivers. Microsoft Learn That means: Some printers may print using basic built‑in or generic drivers. Full feature HP drivers often won’t install if they don’t include ARM64 support. Even if printing works, advanced features (scan, utility tools, ink level info) may not function without proper drivers
Sorry, there was a problem. Please try again later.Hey again JWE, based on user feedback, by downloading the HP Smart app from the Microsoft Store (here, a link to access it directly: https://apps.microsoft.com/detail/9WZDNCRFHWLH?hl=en-us&gl=US&ocid=pdpshare), it should help with compatibility issues. Let us know how it goes!
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