Questions & Answers

Q: QuestionDoes this air purifier come with a filter?

• A:Answer Yes, the Levoit PlasmaPro 400S air purifier comes with a filter.

Q: QuestionWhat type of filtration system does this air purifier use?

• A:Answer This air purifier uses a 3-stage filtration system.

Q: QuestionCan I control this air purifier with an app?

• A:Answer Yes, you can control the air purifier settings and receive real-time notifications through the app.

Q: QuestionHow many fan speeds does the Levoit air purifier have?

• A:Answer The Levoit air purifier has 3 fan speeds.

Q: QuestionIs this air purifier Energy Star certified?

• A:Answer No, this particular model is not Energy Star certified.

Q: QuestionDoes this air purifier have a timer?

• A:Answer Yes, it has a programmable timer.

Q: QuestionCan I control this air purifier with an app?

• A:Answer Yes, you can control the air purifier settings and receive real-time notifications through smart control.

Q: QuestionHow often does the Levoit PlasmaPro 400S Smart Air Purifier change the air?

• A:Answer The Levoit PlasmaPro 400S Smart Air Purifier changes the air 4.8x per hour in a 358 sq ft space.

Q: QuestionDoes this air purifier come with a filter?

• A:Answer Yes, this air purifier comes with a filter included.

Q: QuestionWhat is the coverage area of this air purifier?

• A:Answer This air purifier can purify spaces up to 403 square feet.

Q: QuestionHow many fan speeds does the air purifier have?

• A:Answer The air purifier has 4 fan speeds.

Q: QuestionWhat is the recommended room size for this air purifier?

• A:Answer This air purifier is recommended for rooms up to 400 square feet.

Q: QuestionThis looks exactly the same as the Levoit Core 400S. Is it the same, or are there differences?

Asked 4 years ago by Flip.

• A:Answer Great question! Yes, this is the Core 400S. However, this unit contains the PlasmaPro Technology, which releases negative and positive ions into the air. The ions bind with contaminants to break them down into harmless matter. We hope this helps.

  Answered 4 years ago by Etekcity-Cosori-Levoit

  
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Q: QuestionWill this product emit ozone when the plasma function is turned OFF?

Asked 4 years ago by Mustloveanimals45.

• A:Answer No, this product will not emit ozone when the plasma function is turned off. We hope this helps!

  Answered 4 years ago by Etekcity-Cosori-Levoit

  
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Q: QuestionDoes the air purifier have to be connected to wifi in order to work? I don't have wifi.

Asked 4 years ago by Justaquest.

• A:Answer You are more than welcome to use the unit without connecting to the WiFi as there are buttons on the display that can control the air purifier manually.

  Answered 4 years ago by Etekcity-Cosori-Levoit

  
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Q: QuestionHow often does the filter need to be replaced?

Asked 4 years ago by RockyDmise.

• A:Answer We recommend changing the filter every 6-8 months. We hope this helps!

  Answered 4 years ago by Etekcity-Cosori-Levoit

  
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Q: QuestionI don't need the smart tech aspect. Am I paying extra for that feature and sacrificing better quality, which I could find in an alternative model? Just want the best purifier in this price range for my granddaughter, who has respiratory issues. Thanks.

Asked 3 years ago by Chris83.

• A:Answer I research for a living. So I research everything I buy. This is extreme quality. I promise you will not be sorry. I have left a review. This unit has changed the lives of the people and animals in this house. I could not believe on the first day I could actually breathe through my nose. My sleep is so much better. This is one of the best purchases I have made. The other one was the massage chair from Best Buy ha ha. To summit up both have changed the quality of my life

  Answered 3 years ago by LadyJVerified Purchase

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Q: QuestionDoes this model emit cool air like some HEPA filters?

Asked 4 years ago by KimM.

• A:Answer Our air purifiers simply intake and blow out same-temperature air from their environment. However, since the air is being blown out, it may feel slightly cooler such as a fan.

  Answered 4 years ago by Etekcity-Cosori-Levoit

  
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Q: Questiondoes this work for pet hair?

Asked 4 years ago by sil.

• A:Answer Along with 99.97% of airborne contaminants, this air purifier can help reduce airborne hair and dander from pets. Please note that it will not be able to capture pet hair that has already settled onto a surface. We hope this is helpful!

  Answered 4 years ago by Etekcity-Cosori-Levoit

  
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