A:AnswerThe Levoit standard filter element has a layer of charcoal that helps eliminate pet odors. We have pets and do not notice pet smell when we come in from outdoors. Plus no one has told us our home smells like the pets.
A:AnswerThe HEPA level filter is capable of removing mold spores. I feel our filter has helped with odors, since there is also a charcoal layer as part of the Levoit filter system
A:AnswerOur air purifiers effectively trap all airborne pollutants (dust, pollen, smoke, mold, etc.). For more information, please contact our support team directly.
A:AnswerAll of the filters available for this model (including the original) have at least 3 layers: Pre-Filter, Main Filter, and Activated Carbon Filter. The Main / Activated Carbon Filter is recommended to be replaced every 12 months. For more information on where to purchase replacement filters for the Vital 200S, please contact our support team directly.
A:AnswerYes, it is recommended that the main filter (the pre-filter can be cleaned and reused) be replaced every 12 months. The filter needed for this air purifier is model Vital 200S-RF.
A:AnswerJust go online and search using the Levoit name and unit model number. There are many choices for replacement filters. I have used several and they all worked fine.
A:AnswerFor information on parts, please reach out to our team at your earliest convenience. Our contact information can be found in the manual. We are here for you!
A:AnswerWe would like to hear more about your experience. Please reach out to our team at your earliest convenience. Our contact information can be found in the manual. We are here for you!
A:AnswerReply to Levoit: There is no 200S-RF filter on your website. Only the more expensive pet/smoke/toxin filters direct from Levoit. Amazon does sell the correct Levoit-Brand filter in the "Levoit Store", but beware of cheap knock-offs that are "Sponsored". As far as I can tell, Best Buy does NOT sell replacement filters for this unit.
