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Questions & Answers

Your price for this item is $599.00
The comparable value price is $749.00
Page Showing 1-20 of 45 questions
  • QuestionHow long does it take to fully charge the Lexie B2 Plus hearing aids?

    • Answer It takes approximately 3 hours to fully charge the hearing aids.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre these hearing aids compatible with Android devices for phone calls?

    • Answer While streaming is possible, Lexie recommends checking their FAQs for Android device compatibility as it's not guaranteed for all devices.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the charging case provide additional battery life?

    • Answer Yes, the charging case provides an additional full charge for the hearing aids.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I adjust the settings of the hearing aids myself?

    • Answer Yes, you can customize the hearing aids to your preferences using the Lexie app.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDo these hearing aids offer any noise reduction features?

    • Answer Yes, the Lexie B2 Plus hearing aids have noise management and directionality control to enhance listening in noisy environments.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the battery life of these hearing aids on a single charge?

    • Answer These hearing aids provide up to 18 hours of use on a single charge.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs there a warranty included with the refurbished product?

    • Answer Lexie Factory Refurbished products offer the same award-winning, clinically proven performance as new products.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the battery life?

    • Answer The maximum battery life of the Lexie B2 Plus hearing aids is 18 hours.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum gain of the hearing aids?

    • Answer The maximum gain of the hearing aids is 30 decibels.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDo the hearing aids have wind noise reduction?

    • Answer These hearing aids have wind noise reduction.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I use the hearing aids for music streaming?

    • Answer While it is possible to stream music with these hearing aids, it is not optimal.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhich operating systems are compatible with the hearing aids?

    • Answer The Lexie B2 Plus hearing aids are compatible with Apple iOS.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDo the aids have to be completely dead before recharging.

    Asked by Scott.

    • Answer Hi, Scott. No, the Lexie B2 Plus hearing aids Powered by Bose can be recharged at any time. As soon as they are full the charging case will stop charging them. If you have any further questions or require assistance please don't hesitate to reach out to our support team at (800) 499-1336 or send an email to [email protected] for them to assist you.

      Answered by Lexie Hearing Team

  • QuestionCan you use these with out the app?

    Asked by GIGI.

    • Answer Yes. The Lexi’s can be used w/o the app. That being said, you will lose some functions such as control over base/treble and the ability to complete a hearing test that can then be used to adjust the hearing aides to better match your specific hearing loss.

      Answered by Sailor

  • QuestionIs insurance for lost and stolen available for this product? lexie b2

    Asked by ivan.

    • Answer Hi, Ivan. Unfortunately, we do not sell insurance for our range of Lexie OTC hearing aids. We do, however, offer a protection plan, covering accidental damage for 24 months post-purchase, allowing repairs or replacements at no cost for malfunctions, and offering affordable replacements at $240-$360 in case of theft, loss, or irreparable damage due to mishandling. It is advised to purchase the protection plan within the 45-day trial period. If you have any questions please reach out to our support team at (800) 499-1336 or send an email to [email protected] for them to assist you.

      Answered by Lexie Hearing Team

  • QuestionCan I connect these hearing aids to my Windows laptop? Other hearing aids connect only with phones, but not with computers. Thank you.

    Asked by Jacob.

    • Answer Hi, Jacob, thank you for your question. The Lexie B2 Plus hearing aids Powered by Bose are compatible with phones, tablets, and iPads that support Android 7 and above as well as iOS 13 and above. They are unfortunately not compatible with laptops. If you have any questions or require assistance please reach out to our support team at (800) 499-1336 or email [email protected], and they will gladly assist you.

      Answered by Lexie Hearing Team

  • QuestionHow customizable is the fit? Do they have different options for the in ear plugs? How about a longer wire for larger ears?

    Asked by Rdubs2.

    • Answer Hi, thank you for your question. When you purchase the Lexie B2 Plus hearing aids Powered by Bose, you'll receive 3 pairs of open domes (Size 1, 2, 3) and 3 pairs of closed domes (Size 1, 2, 3). A wire sizing tool is also included and will help you find the correct wire size, ensuring optimal fit and comfort for your ears. If you have any questions, please don't hesitate to reach out to our support team at (800) 499-1336 or email [email protected] and they will gladly assist you.

      Answered by Lexie Hearing Team

  • QuestionWill theses work for incoming calls 📞. Like a Bluetooth for phones ¿?¿?

    Asked by Gene.

    • Answer Hi Gene, thank you for your question. Yes, the Lexie B2 Plus hearing aids Powered by Bose have Bluetooth® call streaming for iOS® and Android™ devices. Before purchasing a Lexie hearing aid, please confirm your device is compatible with Android streaming for hearing aids by referring to the FAQs on our website. If you have any further questions, please don't hesitate to reach out to our support team at (800) 499-1336 or email [email protected] for them to assist you.

      Answered by Lexie Hearing Team

  • QuestionLexie B2 Plus and accessories sold in India ?

    Asked by jayan.

    • Answer Hi, Jayan. Unfortunately, we currently only sell our Lexie OTC products in the US market. We hope to expand internationally in the future. Wishing you all the best on your hearing health journey.

      Answered by Lexie Hearing Team

  • QuestionCan I over charge?

    Asked by Movielover.

    • Answer No I leave them in the charger overnight and they are fine

      Answered by Scottyb