A:AnswerHi, yes, it is important to use the Lexie App to set up the Lexie B2 Plus hearing aids Powered by Bose. You, however, don't need to stay connected to the app all the time. The Lexie App is compatible with any smartphone or tablet capable of running IOS 13.0 and above, and Android 8.0 and above. If you require any assistance, please reach out to our support team at (800) 499-1336 or send an email to [email protected] for them to assist you.
A:AnswerYes. The controls are in the app that you add to your iphone or android. You can take a hearing test in the app and it sets the suggested settings. You save that and name it for later use. (See my photo). You can also tweak those settings to fit your hearing better. It was too loud for my normal household settings so I lowered the volume and saved it as a new settings group.
See the photo of the controls page from my phone. At top it shows my left is not connected right now. At the bottom you can see my L/R are set a little different. The dark button is the environment I’ve got set. The next are environments available. See 2 nd photo. And the battery charge. The company suggests charging each night. But I don’t always get to do that. I usually have enough charge for most of the next day. These are great and. Did not have to borrow money to pay for them.
A:AnswerThere are self fitting domes and other helps that come with the hearing aids. I was able to do my own fitting. There is also customer service with an experienced person if you need it. I have not used that service.
A:AnswerHi, thank you for your question. Yes, the Lexie B2 Plus hearing aids Powered by Bose have Bluetooth® call streaming for iOS® and Android™ devices. If you are an Android user, please firstly confirm if your device is compatible with Android streaming for hearing aids by referring to our FAQs. Lexie cannot guarantee streaming compatibility with all Android devices. If you have any questions, please reach out to our support team at (800) 499-1336 or email [email protected] for them to assist you.
A:AnswerHidden away in the User's Manual is a comment that says the battery can not be replaced.
So, the useful life of the hearing aids is the useful life of the battery.