“Bottom of paper plate was wet with condensation as well as the whole inside of microwave and steam/smoke was coming out. Is this normal?”
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Hi there, Lo. Thank you for reaching out with your concern about the LG Countertop Microwave model MSER1590S. It's not unusual for condensation to form inside the microwave during cooking, especially when using items like paper plates that can trap moisture. However, if steam or smoke is coming out, this could indicate that there is excess moisture or food residue inside the microwave that is causing it to overheat. We recommend wiping down the interior with a damp cloth regularly, especially after cooking items that may release a lot of moisture. You can also try using the "Sensor Cook" or "Sensor Reheat" settings, as they help optimize cooking times to reduce excess moisture buildup. https://www.lg.com/us/cooking-appliances/lg-mser1590s-counter-top-microwave#pdp_specs If the issue persists or if you notice any other unusual symptoms, please reach out to us through a private message on social media @LGUSSupport, and we'd be happy to assist further. We hope this helps clarify things! —Renzo
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