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Questions & Answers

Page Showing 1-20 of 79 questions
  • QuestionHow many preset programs does the microwave have?

    • Answer This microwave has 14 preset programs.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of display does this microwave have?

    • Answer This microwave has an LED display.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the capacity of this LG microwave?

    • Answer This LG microwave has a capacity of 1.5 cubic feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the wattage of this microwave?

    • Answer This microwave has a wattage of 1250 watts.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this microwave have a sensor for cooking?

    • Answer Yes, this microwave uses humidity-sensing technology to automatically determine when your food is ready.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the turntable in this microwave removable?

    • Answer Yes, the turntable is removable.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this microwave have a child lock? I don’t want one with a child lock and if it does is it easy to deactivate?

    Asked by Rosie.

    • Answer Hi there, Rosie. Thank you for your question about the LG MSER1590S Countertop Microwave. We understand your preference regarding the child lock feature. Yes, this model does come with a child lock for safety. However, it is easy to deactivate. To unlock the controls, simply press and hold the Stop/Clear button for 3 seconds, and the child lock will turn off, allowing normal use of the microwave. [LG Microwaves] Enabling & Disabling Child Lock - https://www.youtube.com/watch?v=6jsjKL-a_e4 If you need further assistance or have additional questions, please send us a private message on Social Media @LGUSSupport, and we’ll be happy to assist you! We appreciate your inquiry. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat is a smart inverter?

    Asked by Ronne.

    • Answer An inverter is an electronic component that can produce a clean power wave as well as modulate it, so cooking is even. For example at 50% and inverter will reduce the power to 50 % versus a regular model the power will still be at 100% but it will be turned on and off by the transformer so the average is 50% (the cooking will not be even). If you do not use power level, the power is always at 100% which is not optimal for most foods.

      Answered by RajN

  • QuestionThe manual does not say how to use the power level adjustment feature. When I push that Power Level button nothing happens. I like to cook some things at 70% power, because that reduces the splattering. How is that done?

    Asked by GregW.

    • Answer To set the power levels on the LG - 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel, Model # MSER1590S, enter your desired cook time, press the Power Level button, and then use the number pad to select a level from 1 (10%) to 9 (90%) or 0 for 100%. The default is 100% (PL10). Press Start to begin cooking...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this microwave have an instant-start feature such that you can press one of the number buttons (typically up to 6 minutes) to automatically start the machine for that many minutes?

    Asked by RomPepMom.

    • Answer The Quick Start feature for the LG 1.5 cu. Ft. NeoChef™ Countertop Microwave with Smart Inverter and Sensor Cooking, Model # MSER1590S allows you to set 30-second intervals of High power cooking with each press of the Start/Enter button. It does not have an 'instant-start' feature that you can press a number on the number keys to automatically start the microwave oven for the number of minutes of the number you press...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes the control panel have a back light so it can still be read / seen in a dark corner if the kitchen?

    Asked by Otis.

    • Answer Hello there, Otis. Thank you for your question about the LG 1.5 cu. ft. NeoChef™ Countertop Microwave with Smart Inverter and Sensor Cooking, model MSER1590S. While this microwave does not feature a backlit control panel, the clock, cooking time settings, and selected cooking functions will illuminate on the display when in use. Please note that the display turns off when the microwave is idle to conserve energy unless the time of day is set to remain visible. https://www.lg.com/us/cooking-appliances/lg-mser1590s-counter-top-microwave#pdp_specs If you have additional questions, feel free to send us a private message on social media @LGUSSupport, and we’d be glad to assist further. —Renzo

      Answered by LG Digital Customer Care

  • QuestionThis microwave is listed as being 17 inches deep. Does that include the part that sticks out at the back of the microwave? I need to be certain because the shelf I'm planning to put this on is 18 inches deep. Thank you!

    Asked by Jenn.

    • Answer The listed Product Depth of 17" for this LG 1.5 Cu. Ft. NeoChef™ Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel, Model # MSER1590S is measured from the front to the back of the unit. The back is flat and there is nothing that protrudes out from the back. However, keep in mind that you need to allow at least 4 inches of clearance around the top, sides, and back of the oven for proper ventilation. All air vents should be kept clear during cooking. If air vents are covered during oven operation the oven may overheat. To prevent damage to the oven, a sensitive safety device detects overheating and automatically turns the oven off. The oven cannot be used until it has cooled sufficiently...^Ivan.

      Answered by LG Digital Customer Care

  • Questionwhat is meant smart inverter in this LG microwave oven

    Asked by Anonymous.

    • Answer Hi there! The LG Model #MSER1590S microwave oven features a Smart Inverter technology. This technology provides precise and even cooking by delivering a consistent level of power. Here’s what Smart Inverter means for your microwave: Even Heating: Unlike traditional microwaves that use a turntable or uneven heating methods, the Smart Inverter delivers a steady stream of power. This helps to cook or defrost food more evenly and prevents cold spots. Adjustable Power Levels: It allows for better control over the power settings, which means you can adjust the cooking power to suit different types of food and recipes, enhancing overall cooking performance. Efficient Cooking: Smart Inverter helps to retain nutrients in food and improve the efficiency of the cooking process, making it more energy-efficient compared to traditional microwave ovens. If you have more questions or need further information, feel free to send us a private message on social media @LGUSSupport. We’re here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionIt Is the outside black or stainless steel? Description says stainless steel but pictures look black.

    Asked by Pman.

    • Answer It is black except for the strip along the bottom. The strip is stainless steel.

      Answered by Feeder

  • QuestionWhat are the 14 preset controls on this machine?

    Asked by Eatinggood.

    • Answer Hi there. We understand your inquiry about the LG 1.5 Cu. Ft. Countertop Microwave (MSER1590S). Based on the product's specifications, the 14 preset controls are: Bacon, Fresh Vegetable, Frozen Entrée, Frozen Vegetable, Oatmeal, Potato, Rice, Beverage, Casserole, Dinner Plate, Pie, Pizza, Popcorn, and Add 30 Sec. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. https://www.bestbuy.com/product/lg-1-5-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QF We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWe bought this Microwave on August 31, 2024, It just stopped heating. Everything appears normal -- the Control Panel works, the turntable spins, the light works but it does not heat. I have reset. What else can we do?

    Asked by KeithB.

    • Answer Hi Keith. The control panel works, the turntable spins and the lights work on the LG 1.5 cu. Ft. NeoChef™ Countertop Microwave with Smart Inverter and Sensor Cooking, Model # MSER1590S, but is not heating, the problem may be the magnetron in the unit that generates the heat for the microwave. It’s recommended that a professional replace a faulty magnetron due to the dangerous nature of high-voltage repairs. Your microwave oven has a Manufacturer's Limited Warranty of One (1) year for Parts and Labor from the date of purchase and the magnetron has a ten (10) year warranty so you are still under warranty...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes the 12 3/16 inch height include the feet? If so what's the gap size from bottom of feet to bottom of door? Or the size from bottom of door to top of door.

    Asked by Justin.

    • Answer Hi there, jUSTIN! Thank you for your inquiry about the MSER1590S model. The 12 3/16 inch height measurement does include the feet of the appliance. The gap size from the bottom of the feet to the bottom of the door is approximately 1 inch. If you need the measurement from the bottom of the door to the top of the door, please refer to the installation manual for the most accurate specifications. You may access this link related to your concern: https://www.lg.com/us/support/product/lg-MSER1590S.BSTELGA Please refer to Page 7 for more information regarding the installation. If you have any further questions or need assistance, feel free to send us a private message on Social Media @LGUSSupport. We're here to help, and we appreciate your understanding! —Avril

      Answered by LG Digital Customer Care

  • QuestionHow far back from the front of the microwave are the front feet?

    Asked by Anonymous.

    • Answer Regrettably, LG does not publish a standalone schematic detailing the exact fraction-of-an-inch spacing for the rubber support feet on the 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel, Model # MSER1590S. Because the microwave door overhangs slightly to allow your fingers to clear the push-button latch on the bottom right, the feet are slightly recessed underneath the primary metal casing, based on standard chassis design for this 1.5 cu. ft. platform, the front feet sit roughly 1 to 1.5 inches back from the absolute front edge of the door face. If you are asking because you have a narrow shelf or a shallow countertop and want to know the absolute minimum surface depth required to safely seat the feet, keep in mind that the unit measures exactly 17 inches deep from the front of the door panel to the flat back wall, and the front-to-back distance spanning just the feet themselves is approximately 14 to 14.5 inches...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoesn’t contain pfas

    Asked by Anonymous.

    • Answer Hello, there! Thank you for sharing your question with us about the LG Microwave (MSER1590S). This microwave oven is constructed with materials that comply with safety standards and does not contain PFAS (per‑ and polyfluoroalkyl substances) in its design. LG appliances are manufactured to meet regulatory requirements and avoid the use of harmful chemicals in food‑contact surfaces. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-1-5-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QF. You can use this unit confidently knowing it is safe for everyday cooking. For further details or documentation support, please email us at lgdigitalcare@lg.sprinklrsupport.com. — Avril

      Answered by LG Digital Customer Care

  • QuestionIs there a built-in kit available for this microwave?

    Asked by Bill.

    • Answer LG does not make a compatible LG Trim Kit for this LG 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel, Model # MSER1590S...^Ivan.

      Answered by LG Digital Customer Care