Questions & Answers
- Model:
- MSER1590S
- |
- SKU:
- 6577282
Q: QuestionCan I operate this microwave inside of a pantry? How much space is needed on each side of the microwave (sides and back) for proper ventilation?
Asked by Rizzy.
- A:Answer Hello, Rizzy. You must allow at least 4 inches of clearance around the top, sides, and back of the LG 1.5 cu. Ft. NeoChef™ Countertop Microwave with Smart Inverter and Sensor Cooking, Model # MSER1590S for proper ventilation. All air vents should be kept clear during cooking. If air vents are covered during oven operation the oven may overheat. To prevent damage to the oven, a sensitive safety device detects overheating and automatically turns the oven off. The oven cannot be used until it has cooled sufficiently. Do not place the microwave oven above a gas or electric range oven...^Ivan.
Answered by LG Digital Customer Care

Q: QuestionBottom of paper plate was wet with condensation as well as the whole inside of microwave and steam/smoke was coming out. Is this normal?
Asked by Lo.
- A:Answer Hi there, Lo. Thank you for reaching out with your concern about the LG Countertop Microwave model MSER1590S. It's not unusual for condensation to form inside the microwave during cooking, especially when using items like paper plates that can trap moisture. However, if steam or smoke is coming out, this could indicate that there is excess moisture or food residue inside the microwave that is causing it to overheat. We recommend wiping down the interior with a damp cloth regularly, especially after cooking items that may release a lot of moisture. You can also try using the "Sensor Cook" or "Sensor Reheat" settings, as they help optimize cooking times to reduce excess moisture buildup. https://www.lg.com/us/cooking-appliances/lg-mser1590s-counter-top-microwave#pdp_specs If the issue persists or if you notice any other unusual symptoms, please reach out to us through a private message on social media @LGUSSupport, and we'd be happy to assist further. We hope this helps clarify things! —Renzo
Answered by LG Digital Customer Care

Q: QuestionCan the turntable be turned off on this microwave?
Asked by nelly1212.
- A:Answer Hello there, Nelly. Thank you for your question about the LG MSER1590S Countertop Microwave. We understand your need for flexibility with the turntable. This microwave does not have an option to turn off the turntable, as it is designed to rotate during cooking for even heating. https://www.lg.com/us/cooking-appliances/lg-mser1590s-counter-top-microwave#pdp_specs If you're looking for a different feature or need additional assistance with your unit, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to assist you further! We appreciate your patience. —Renzo
Answered by LG Digital Customer Care

Q: QuestionWe bought this Microwave on August 31, 2024, It just stopped heating. Everything appears normal -- the Control Panel works, the turntable spins, the light works but it does not heat. I have reset. What else can we do?
Asked by KeithB.
- A:Answer Hi Keith. The control panel works, the turntable spins and the lights work on the LG 1.5 cu. Ft. NeoChef™ Countertop Microwave with Smart Inverter and Sensor Cooking, Model # MSER1590S, but is not heating, the problem may be the magnetron in the unit that generates the heat for the microwave. It’s recommended that a professional replace a faulty magnetron due to the dangerous nature of high-voltage repairs. Your microwave oven has a Manufacturer's Limited Warranty of One (1) year for Parts and Labor from the date of purchase and the magnetron has a ten (10) year warranty so you are still under warranty...^Ivan.
Answered by LG Digital Customer Care

Q: QuestionI just purchased this yesterday. A previous question Was answered that it’s made in South Korea. My box clearly says it’s made in China. Can you clear up where it’s actually made?
Asked by DianneO.
- A:Answer Hello there, Dianne. We understand you're looking for clarification on where the LG MSER1590S Countertop Microwave is made. As mentioned, while LG's products are primarily designed and manufactured in South Korea, some units may be produced in China depending on the specific model and manufacturing batch. It's possible that your microwave has a label indicating it's made in China, which is in line with LG's global manufacturing practices. https://www.lg.com/us/cooking-appliances/lg-mser1590s-counter-top-microwave#pdp_specs If you need more details or have any other questions, feel free to reach out! —Renzo
Answered by LG Digital Customer Care

Q: QuestionCan I use this as a built in?
Asked by Anonymous.
- A:Answer Hi there! Thank you for your question about the MSER1590S microwave. This model is not designed for built-in installation, as it requires adequate ventilation and clearance for proper operation. It is intended for countertop use. You may access this link for more information, go to "All Specs": https://www.lg.com/us/cooking-appliances/lg-mser1590s-counter-top-microwave. If you're considering a built-in option, we recommend looking at models specifically designed for that purpose. If you have any more questions or need assistance in finding the right model, please feel free to reach out to us on social media @LGUSSupport. We’re here to help! —Avril
Answered by LG Digital Customer Care

Q: QuestionI just purchased this microwave. I put in a dish of water and turned it on to see if it is working. It is so loud. Is there something wrong with it??
Asked by JAE.
- A:Answer It's a normal sound, comparing it to lots of other microwaves. Thie inverter model is actually quieter than regular micorwaves
Answered by RajN
Q: QuestionWhat overall width is needed to open the door?
Asked by K2DS.
- A:Answer 18 inch door
Answered by ClareM
Q: QuestionWe have burnt out timer/clock bulbs in our LG NeoChef 1,5 Cu. Ft. Countertop Microwave, making them very difficult to read. How do we replaced those burnt out bulbs?
Asked by LP54.
- A:Answer Hi there! Thank you for reaching out! To replace the burnt-out timer/clock bulbs in your LG NeoChef 1.5 Cu. Ft. Countertop Microwave (Model MSER1590S), start by unplugging the microwave to ensure safety. Then, remove the cover or housing by unscrewing the screws around its perimeter. Locate the burnt-out bulbs, which are typically near the control panel or clock area, and carefully replace them with new bulbs that match the specifications for your model. After replacing the bulbs, reassemble the microwave by securing the cover back in place. Finally, plug the microwave back in and test the new bulbs to ensure they are working properly. If you need further assistance or detailed instructions, please send us a private message on Social Media @LGUSupport, and our team will be happy to help. —Avril
Answered by LG Digital Customer Care
Q: QuestionHow do I turn off child resistant locks?
Asked by Addy.
- A:Answer There is a hole on the side of the door . Twist the screw with a Phillips head
Answered by HappyinBrookhaven
Q: QuestionDoes this model microwave work as built in?
Asked by olsenphilly.
- A:Answer Yes and No. Its designed as a Counter top, it needs to have 4" clearance on all sides. In my opinion if your built in has 4" clearance on all sides and you have the door open when cooking, it should be fine (just my opinion, manufacturer may not recommend)
Answered by RajN
Q: QuestionDoes the turntable have a stop feature when you do not want your dish to rotate?
Asked by BopBop.
- A:Answer I find that removing the turntable plate will assist with not rotating your dish. With that said you may want to rotate it yourself half way through to ensure even heating.
Answered by Anonymous
Q: QuestionHow do you open the door of microwave?
Asked by mw.
- A:Answer you push the button on the lower right
Answered by lgtv
Q: QuestionIs the inside light supposed to be on when it cooks? Is there a way to turn it off and only have it on when the door is open?
Asked by CG8.
- A:Answer Hi there, thank you for reaching out with your question. We understand your concern about the interior light on your LG MSER1590S Countertop Microwave. The LED interior light is designed to remain on during cooking so that you can easily monitor the progress of your food. Unfortunately, there is no option to turn off the interior light while cooking; it will only turn off when the microwave is not in use or when the door is opened. If you have any further questions or would like additional assistance, please feel free to send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. https://www.lg.com/us/cooking-appliances/lg-mser1590s-counter-top-microwave#pdp_specs We appreciate your understanding! —Renzo
Answered by LG Digital Customer Care

Q: QuestionSome reviewers say this microwave is loud but this is ridiculous. We just received our LG 1.5 Cu Ft countertop and it sounds like a diesel engine. Not a consistent loud humming as expected, but loud and fluctuating. Did we get a dud or this expected?
Asked by MicrowaveHunter.
- A:Answer Hi there! Thank you for sharing your experience with the MSER1590S microwave. We understand that a loud and fluctuating noise can be quite concerning. While some noise is normal during operation, it shouldn’t sound like a diesel engine or be excessively loud. It’s possible that something might be causing the irregular noise, such as an improperly seated turntable or an object that could be obstructing the operation. We recommend checking to ensure the turntable is correctly positioned and that there are no items obstructing it. If the noise continues and seems unusual, it may indicate an issue with the unit. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-noises--20152329269153. Please send us a private message on Social Media @LGUSSupport so we can assist you further and ensure your microwave is functioning as it should. We're here to help! —Avril
Answered by LG Digital Customer Care

Q: Questionhow long is the power cord on this ? Is the plug straight or angled ? Thanks !
Asked by shaun.
- A:Answer Thanks for the reply HOWEVER... Your information is incorrect. The actual length of the power cord is 39 inches. AND The plug is ANGLED such that is the blades of the plug are perpendicular to the cord.
Answered by PhilipF
Q: QuestionHi. Neither of the prior responses re muting the ‘beep’ is applicable to this model. Further this is no mention of muting or turning down volume in the manual. How do you turn off the sound for THIS MODEL please
Asked by Helpwithbeep.
- A:Answer To mute the beep and chimes of this microwave, simultaneously press and hold the "stop" and "clock" buttons for three seconds. The display will show "off", and the sounds will be muted. Do the same thing again to reverse the process and re-enable sounds (if you want, which I do not).
Answered by paul
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