Questions & Answers

Q: QuestionI have an LG Microwave, Model MHEC1737F. What's the part number for the charcoal filter?

Asked 7 months ago by Bunny.

This question was asked about the related product: LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel

• A:Answer The compatible charcoal filter for the LG 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - PrintProof™ Stainless Steel, Model ## MHEC1737F, is Part # 5230W1A011G...^Ivan.

  Answered 7 months ago by LG Digital Customer Care

  
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Q: QuestionCan this be used to cook a turkey? Bake a cake ?

Asked 7 months ago by Mconi.

This question was asked about the related product: LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel

• A:Answer Yes you can.

  Answered 7 months ago by Peggy

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Q: QuestionCan it toast bread?

Asked 8 months ago by Anonymous.

• A:Answer it will make grilled cheese, so i'd say yes

  Answered 7 months ago by Shirl

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Q: QuestionCan this unit sit on a microwave stand

Asked 8 months ago by Julie.

This question was asked about the related product: LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel

• A:Answer No, this model is made to mount over a range. It has vents and lights on the bottom

  Answered 8 months ago by Fergie11Verified Purchase

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Q: QuestionDoes it come with all needed to mount this to the cabinets?

Asked 10 months ago by mount.

This question was asked about the related product: LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel

• A:Answer Yes it come with all the hardware and templates to install above the Range

  Answered 10 months ago by Moroco01Verified Purchase

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Q: QuestionDoes this oven have a combination mode to use convection and microwave technologies at the same time to speed up cooking time?

Asked 11 months ago by Dave.

This question was asked about the related product: LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel

• A:Answer Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the LG 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave. We understand you are looking for a feature that combines technologies to reduce cooking time. This model features a Speed Combi mode, which is designed to use both convection and microwave power simultaneously to brown and cook your food more quickly than traditional methods. To use this, you can select the "Speed Combi" option on your control panel and follow the prompts for your specific meal. We want to ensure you are getting the most efficient performance out of your smart appliance. https://www.bestbuy.com/product/lg-1-7-cu-ft-convection-over-the-range-smart-microwave-with-sensor-cooking-and-air-fry-stainless-steel/J7G56535PF For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionCan this be put into an RV. The size is right

Asked 11 months ago by Anonymous.

This question was asked about the related product: LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel

• A:Answer I just replaced my Furrion mc15ss with this. The Furrion has no parts available and is a lower quality unit. This is larger, more powerful, longer warrantee, Air fryer and much more control over what and how you cook. And of course, it's gorgeous. The mounts are almost identical (I mounted mine on the Furrion mount already in place)....couldn't be happier.

  Answered 1 week ago by Anonymous

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Q: QuestionDoes it come with air fryer basket if not what can I buy for one to use in the microwave

Asked 1 year ago by Anonymous.

This question was asked about the related product: LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel

• A:Answer Hello there! Thank you for sharing your inquiry about the LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave. We understand your inquiry regarding the air fry accessories. This model includes a metal rack for air frying rather than a separate basket; however, you can use any microwave-safe, heat-resistant crisping tray or elevated rack designed for convection use to achieve those crispy results. https://www.bestbuy.com/product/lg-1-7-cu-ft-convection-over-the-range-smart-microwave-with-sensor-cooking-and-air-fry-stainless-steel/J7G56535PF For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionCan you make toast in it? Does it broil

Asked 1 year ago by Teek.

This question was asked about the related product: LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel

• A:Answer Yes

  Answered 1 year ago by EdgarAguilar

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Q: QuestionDoes this have a plug or is it hardwired? Thanks!

Asked 1 year ago by DesignMom.

This question was asked about the related product: LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel

• A:Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the power connection for your LG 1.7 Cu. Ft. Convection Over-the-Range Microwave. This model comes equipped with a power cord and is designed to be plugged into a standard grounded outlet, rather than being hardwired. https://www.bestbuy.com/product/lg-1-7-cu-ft-convection-over-the-range-smart-microwave-with-sensor-cooking-and-air-fry-stainless-steel/J7G56535PF For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo

  Answered 3 months ago by LG Digital Customer Care

  
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Q: QuestionIf I'm having the new microwave installed where an older microwave used to be, do the dimensions have to line up exactly or is there a "trim kit" that's available?

Asked 1 year ago by Michael.

This question was asked about the related product: LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel

• A:Answer Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the installation and dimensions for the LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel. Over-the-range microwaves are designed to fit into a standard 30-inch wide cabinet opening. While the exterior dimensions of your new unit may vary slightly from your older model, trim kits are typically reserved for countertop models being built into cabinetry and are not used for over-the-range installations. We understand your inquiry, and we recommend ensuring that your upper cabinet depth is at least 12 inches and that there is a minimum of 30 inches between the top of your cooking surface and the bottom of the upper cabinet to ensure a proper and safe fit. https://www.bestbuy.com/product/lg-1-7-cu-ft-convection-over-the-range-smart-microwave-with-sensor-cooking-and-air-fry-stainless-steel/J7G56535PF For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionCan it be installed in an open cabinet instead of over the range?

Asked 1 year ago by SpringChange.

This question was asked about the related product: LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel

• A:Answer As long as there is enough space underneath it for airflow plus enough structure to install the rear mounting bracket and a permanent sturdy shelf to put the hanging bolts through to securely suspend it from above. These are heavy units that require a solid structure behind and directly above them for safe installation. Personally I wouldn't pay extra for the range hood over the stove model when a countertop model that will fit the cabinet would be a more reasonable option that won't require installation.

  Answered 1 year ago by ClearwaterHandymanVerified Purchase

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Q: QuestionDo you have this microwave with the door opening on the opposed direction? Thanks

Asked 1 year ago by Toby.

• A:Answer No

  Answered 1 year ago by lorilayton

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Q: QuestionDoes it require a out side vent?

Asked 1 year ago by Anonymous.

This question was asked about the related product: LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel

• A:Answer No

  Answered 1 year ago by TimFVerified Purchase

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Q: Questionwill this toast bread and bagels

Asked 1 year ago by toasts.

This question was asked about the related product: LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel

• A:Answer Hello there. Thank you for your interest in the LG Microwave Oven model MHEC1737F. This model is primarily designed for microwave cooking and may not have specific settings for toasting bread or bagels. It is important to note that microwaves typically do not toast food in the traditional sense as a toaster would. For toasting bread and bagels, we recommend using a dedicated toaster or toaster oven that is designed specifically for this purpose. If you have further questions about the cooking capabilities of our products or need assistance with choosing the right appliance, please send us a private message on Social Media @LGUSSupport. We're here to help! —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
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Q: Questionreplace interior light

Asked 1 year ago by interiorlight.

This question was asked about the related product: LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel

• A:Answer Hello there! If you are looking for information on how to replace the interior light of an LG appliance, such as a refrigerator or microwave, we recommend checking the specific model's user manual or visiting the official LG website. These resources typically provide detailed instructions on maintenance and replacement procedures, including for interior lights. If you have any more questions or need further assistance, please send us a private message on social media @LGUSSupport. Our team is here to help. Thank you for choosing LG! —Junel

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionDo you remove old microwave, and install the new one?

Asked 1 year ago by Anonymous.

This question was asked about the related product: LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel

• A:Answer I had delivery and installation via Best Buy. They removed and took away old microwave.

  Answered 1 year ago by CathyaHVerified Purchase

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Q: QuestionHow many motor power for hood ventilation

Asked 2 years ago by Anonymous.

This question was asked about the related product: LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel

• A:Answer 5 powers, I believe. I've only used 2 at this point.

  Answered 1 year ago by WilliamMVerified Purchase

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Q: QuestionWhere are the controls? The last microwave was damaged by all the steam coming from the stove. I am hoping the controls are on top.

Asked 2 years ago by Sammy.

• A:Answer They are on the bottom of the front as pictured.

  Answered 2 years ago by Pmcnjv46Verified Purchase

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