“How do I stop this soundbar from automatically switching to Bluetooth? Every time I try to use the Optical input it just switches back to Bluetooth and therefore I have no sound to listen to from my tv using an optical cord.”
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Make sure the optical cable is properly hooked up and the soundbar has AUTO turn on ON. Then make sure it is set to optical on the soundbar. Once done, go to your tv settings and toggle with the Bluetooth so that Bluetooth is OFF. It will then HAVE to use the optical option. Please respond to this if it doesn’t work!
Sorry, there was a problem. Please try again later.That's not good! We're sorry to see that you've run into this issue with your soundbar. We'll need to gather some additional details from you in order to see how we can best assist. Please contact our Customer Support by any of the below options: Phone: 1-800-243-0000 Live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
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