“Why does the sound bar keep disconnecting from my phone’s Bluetooth when I play music through it? It will play for 5-10 minutes then disconnect and I have to reconnect.”

Asked by Rob0413 6 years ago

1-2 of 2 Answers

We’re having the same issue after a year of nonstop operation. Like something triggered it to stop after 5-10 minutes. Answers on this forum are worthless as they say to call LG but after going through a maze of auto attendant commands, we got cut off twice. Horrible customer support. Thinking of trashing LG unit and spending a few dollars more for a reliable Sonus product
Answered by Dano 4 years ago
Sorry, there was a problem. Please try again later.
We are sorry to see you are having trouble keeping a bluetooth connection to the soundbar system. We would be happy to look into what could be causing this malfunction. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Answered by LG Digital Customer Care 6 years ago
Sorry, there was a problem. Please try again later.