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  • QuestionHow much room is needed between wall and back of machine?

    Asked by HB12.

    • Answer I have a question on this person's question. Can I place the back of the machine 1 inch from the wall? I don't understand where the 6 inches comes into play??? I have about 1 1/2 inches to play with from the back of the machine and the wall. Nothing in between. Can't the drain pipe and the hook ups go up the machine? My hook ups are built into back wall on a little shelf / cavity.

      Answered by scarri3r

  • QuestionIs this machine large enough to wash king sized sheets?

    Asked by Michigancabin.

    • Answer I have an older model, but the same specs. I wash my king size sheet(s) and pillow cases together with no problem.

      Answered by Anonymous

  • QuestionCan this unit be attached to a sink faucet (portable like). I live in a small apartment and I love this machine. Please let me know. Thank you for your help!

    Asked by Giusseppe.

    • Answer Hello, as long as the water pressure and supply is enough you won't have any problems.^Venette

      Answered by LG Digital Customer Care

  • QuestionWould the installation process include: removing a dishwasher, installing the washer/dryer, and hooking it up with the kitchen sink attachment or would I need separate services to take care of some of these? I am trying to switch out the dishwasher

    Asked by MattM.

    • Answer Yes…the installation process would include all of the above..

      Answered by Dave

  • QuestionWill this fit in a kitchen, under counter and behind a cabinet door? With standard height/depth of cabinetry?

    Asked by CBPT.

    • Answer Hello there! Thank you for your inquiry. To ensure optimal placement and usage of the WM3555HWA washer, it's important to consider the following measurements: The door width is 21'' (53 cm), with a depth of 43 1/4'' (110 cm) when open and 22 1/4'' (56.5 cm) when closed. There should be a clearance of 4'' (10 cm) behind the washer, 1'' (2.5 cm) at the side of the unit, and the unit itself has a width of 24'' (60 cm) with a clearance of 1/4'' (0.5 cm) at the top. Please ensure to accommodate any wall, door, or floor moldings that may require additional clearance space. Proper allowance for these factors will guarantee efficient operation and easy accessibility of the washer. For additional information, you may visit this link: https://www.lg.com/us/support/product/lg-WM3555HWA.ABWEVUS ^Jolly

      Answered by LG Digital Customer Care

  • QuestionIf you buy this machine, theres no way to turn it on without buying additional cords and hoses? It doesn’t come with a single power cord or drainage hose or intake hose?

    Asked by Raven.

    • Answer The washer/dryer combo unit comes with a power cord, drain hose with bracket, and miscellaneous tools and parts to make it operational. It doesn't come with the hot and cold water intake/hook up hoses. Those will need to be purchased separately. However, as far as I know, no new washing machines come with these hoses. So no matter which unit you pick, you will still have to purchase those hoses.

      Answered by Nobody

  • QuestionCan I fit a king quilt in it?

    Asked by Amberly.

    • Answer Hi there Amberly. Thanks for reaching out. The answer would be No. To wash a King-size comforter you will need a washer with capacity of 4.5 cu ft. This washer has a cubic ft of 2.4. `Jai.

      Answered by LG Digital Customer Care

  • QuestionHi there, looking to put this unit under my kitchen counter of 36" high......... however, specs say drain pipe needs to be 36" high and you would still have to bend the drain tube from washer into drain pipe. Please explain.

    Asked by MaryArab.

    • Answer Hi MaryArab. Which specs are saying that the drain pipe needs to be 36" high? The end of the drain hose for the 2.4 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Steam and Sensor Dry - Graphite Steel, Model # WM3555HVA should be located a minimum of 24" (61 cm) and a maximum of 96" (244 cm) above the bottom of the washer. or best results, locate the end of the drain hose no higher than 66" (168 cm) above the bottom of the washer. As the drain outlet is raised beyond 66" (168 cm), the drain function will be increasingly affected. You have to clip the end of the hose into the elbow bracket within 4 inches (10 cm) of the end of the drain hose. If the drain hose is extended more than 4 inches (10 cm) beyond the end of the elbow bracket, mold or microorganisms could spread to the inside of the washer. The drain hose can be inserted into a standpipe or into Laundry Tub to Drain...^Ivan

      Answered by LG Digital Customer Care

  • QuestionCan I put this machine in an RV and it would work?

    Asked by RVHelp.

    • Answer Yes, I have mine in the bedroom closet and am very happy with this purchase. Just check your measurements to see if it will fit in the doors and area you want it installed.

      Answered by Betsy

  • QuestionHas anyone ever had a long noise during drying? It's very harsh and the sound is not small. It sounds like tinnitus, and doesn’t like the machine to work normally. I don't know if it's a problem with the machine.

    Asked by Amelia.

    • Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the high-pitched noise you are hearing during the drying cycle of your LG - 2.4 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Steam and Sensor Dry. We understand that this sound is concerning and does not seem normal for your unit's operation. https://www.bestbuy.com/product/lg-2-4-cu-ft-high-efficiency-smart-front-load-washer-and-electric-dryer-combo-with-steam-and-sensor-dry-graphite-steel/J7G564PK42 To troubleshoot, please ensure the unit is perfectly level and that the shipping bolts were completely removed during installation, as these can cause unusual vibrations or high-pitched sounds. Additionally, check that the load is balanced and not over-filled, as an unbalanced drum can sometimes create mechanical strain noise. We want to ensure your machine is working correctly and efficiently. For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionHow to use for the first time to wash and dry

    Asked by Daisy.

    • Answer The LG 2.4 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Steam and Sensor Dry - Graphite Steel, Model # WM3555HVA, has a Wash + Dry cycle that washes and dries clothing in one continuous cycle. Keep in mind that the washing capacity is twice the drying capacity, so if you wash a full load, you may want to take out half of the load for drying so the unit does not take a long time to dry the clothing. If you do not use the Wash + Dry cycle, the unit will stop when the wash cycle ends, and you can press the Dry button repeatedly to toggle through the selections: • Normal - For general drying • Damp Dry - For damp drying items for ironing • Low Temperature - For delicate fabrics • Energy Saver - For heavier fabrics • Time 30/60/120 minutes - For timed drying, then press the Start/Pause button for a Dry Only cycle. You will find all these instructions in your owner's manual, and we highly recommend that you read through the manual to familiarize yourself with the unit before using it for the first time...^Ivan.

      Answered by LG Digital Customer Care

  • Question1) Is the heat dryer mechanism self cleaning? 2) I need apartment size washer/dryer combo unit with heat pump dryer & self cleaning. Could You recommend a few units? Thanks! Rick B.

    Asked by RickB.

    • Answer The LG 2.4 cu. Ft. Smart Wi-Fi Enabled Compact Front Load All-In-One Washer/Dryer Combo with Built-In Intelligence, Model # WM3555HVA, does not have a ventless HeatPump dryer. The dryer uses a ventless condensing drying system, and we do not have a standalone LG 2.4 cu. Ft. All-In-One Washer/Dryer Combo unit with a HeatPump™ dryer. The ENERGY STAR® Most Efficient/ENERGY STAR® Certified LG Ventless Washer/Dryer Combo LG WashCombo™ All-in-One 5.0 cu. Ft. Mega Capacity with Inverter HeatPump™ Technology and Direct Drive Motor, Model # WM6998HBA, has an Auto Cleaning Condenser, but you will still have to periodically clean the drain pump filter manually, and manually clean the air filters before each dry cycle...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionIs this model ventless?

    Asked by Anonymous.

    • Answer Yes

      Answered by Anonymous

  • QuestionCan the door be flipped to hinge on the right side?

    Asked by kndmom.

    • Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the door hinge on the LG 2.4 cu. ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo, model # WM3555HWA. We understand that this feature is a great convenience to have. The door on this specific unit is not reversible. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. https://www.bestbuy.com/site/lg-2-4-cu-ft-high-efficiency-smart-front-load-washer-and-electric-dryer-combo-with-steam-and-sensor-dry-white/6397860.p?skuId=6397860 We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan this be hardwired?

    Asked by Anonymous.

    • Answer Yes, with an electrician.

      Answered by user306972

  • QuestionDoes this washer/dryer combo have a lint filter?

    Asked by TurkeyTrotter53.

    • Answer Hello there! Thank you for your inquiry about the LG WM3555HVA washer/dryer combo. We understand your concern regarding lint management. This model does not come equipped with a traditional lint filter or a self-cleaning filter. https://www.lg.com/us/washers-dryers/lg-wm3555hva-all-in-one-washer-dryer#pdp_specs To keep your appliance running smoothly, we recommend regularly inspecting the door gasket and the drum for any lint accumulation after each use and cleaning it as needed. If you have any additional questions or need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your understanding! —Renzo

      Answered by LG Digital Customer Care

  • QuestionHow do I turn child lock off?

    Asked by Jay.

    • Answer During the drying cycle, you have to power it off and wait for the lock light to go away. During the wash or spin cycle, just pause it and it should turn off and you can resume once closed.

      Answered by RachelW

  • QuestionCan you use pods or have to use liquid detergent

    Asked by SamBo2.

    • Answer Thank you for reaching us regarding LG Washer. You can use detergent pods in the LG WM3555HVA front load washer, in addition to liquid or powder detergents. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM3555HVA.APTEPUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • QuestionIs it loud? I live in an apartment building, and I’m worried that my neighbors might complain. Thanks!

    Asked by Maria.

    • Answer It does make some noise, but I definitely wouldn't call it loud. Kids, TV, music are all louder. I think lots of dishwashers are louder.

      Answered by Kevdog

  • QuestionHow much water does this unit use per load? Is there documentation on water usage?

    Asked by Allison.

    • Answer Thank you for your interest in the LG 2.4 cu.ft. Smart wi-fi Enabled Compact Front Load All-In-One Washer/Dryer Combo with Built-In Intelligence (WM3555HVA) model. The LG WM3555HVA, a 2.4 cu.ft. Smart Wi-Fi Enabled Compact Front Load All-In-One Washer & Dryer Combo, uses an estimated 13.9 gallons of water per wash cycle. It will depend on how you will use this unit. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM3555HVA.APTEPUS. ^Cris

      Answered by LG Digital Customer Care