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Sorry, there was a problem. Please try again later.Hello there. Thank you for reaching out about your LTCS20020S refrigerator. We understand that dealing with excess water and an unusual odor can be concerning. Here are a few steps to help address the issue: Check the Drip Pan: The drip pan, located at the bottom of the refrigerator, can sometimes collect water and develop odors. Ensure it is clean and dry. You can clean it with warm, soapy water and let it dry completely before placing it back. Inspect for Leaks: Excess water inside could indicate a leak or issue with the defrost drain. Check to see if there’s any blockage or ice buildup in the drain area that might be causing excess moisture. Clean the Interior: Wipe down the interior of the refrigerator with a mixture of water and vinegar to remove any lingering odors. Make sure to clean shelves and bins thoroughly. Check Temperature Settings: Ensure that the refrigerator is set to the correct temperature. The ideal temperature for a refrigerator is around 37°F (3°C). If the issue persists or you need further assistance, please send us a private message on Social Media @LGUSSupport. We’re here to help resolve the problem for you. —Renzo
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