Questions & Answers
Q: QuestionReceived my beautiful refrigerator this past Saturday. After trying to clean the water line, emptying 3 gallons of water on Saturday and 2 gallons on Sunday, my water still tastes bad. Is there something else that I can do?
Asked by MiMi.
- A:Answer We can deal with the water taste but the ice is awful. Our refrigerator is 3-4 months old. Called LG and they have never heard of such a problem. Yes I have changed water filters.
Answered by jimkansas
Q: Questionis the ss smudge proof?
Asked by Sammy.
This question was asked about the related product: LG - 21.9 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with InstaView - Stainless Steel
- A:Answer The Stainless Steel on this ENERGY STAR® Qualified LG 21.9 Cu. Ft. French InstaView Door-in-Door Counter-Depth Refrigerator, Model # LFXC22596S is LG’s PrintProof™ fingerprint and smudge resistant finish...^IFV
Answered by LG Digital Customer Care

Q: QuestionI need a refrigerator that is 33” wide and 65-67” high. If possible, ice maker on the door not shelf space.
Asked by Renee.
This question was asked about the related product: LG - 21.9 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with InstaView - Stainless Steel
- A:Answer Hi Renee. We currently have nine refrigerator models that have a width of 33" but regrettably, none that have a height of 65-67". They all have heights from 68.0 to 69.9", and only one model has an In-Door Slim SpacePlus® Ice Maker. The others have an Ice Maker in the freezer compartment...^IFV
Answered by LG Digital Customer Care

Q: QuestionI want to know where that was made?
Asked by Choco.
This question was asked about the related product: LG - 21.9 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with InstaView - Stainless Steel
- A:Answer South Korea
Answered by LooksGreat
Q: QuestionWhy not leave the country of origin?
Asked by Anonymous.
This question was asked about the related product: LG - 21.9 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with InstaView - Stainless Steel
- A:Answer As a multinational corporation, LG Electronics maintains manufacturing facilities all over the world. The only way to see which country the ENERGY STAR® Qualified LG 21.9 Cu. Ft. French InstaView Door-in-Door Counter-Depth Refrigerator, Model # LFXC22596S is manufactured in or assembled in is to find the information that is printed on the carton that the refrigerator is shipped in or to look at the nameplate that is attached on the inner wall of the refrigerator compartment...^IFV
Answered by LG Digital Customer Care

Q: QuestionIs the front of the fridge magnetic?
Asked by Risa.
This question was asked about the related product: LG - 21.9 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with InstaView - Stainless Steel
- A:Answer Yes it is. The front of the fridge would be magnetic. ^ Jamal
Answered by LG Digital Customer Care

Q: QuestionHow do I disengage the door alarm?
Asked by Al.
This question was asked about the related product: LG - 21.9 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with InstaView - Stainless Steel
- A:Answer The door alarm for this unit cannot be disabled. ^CP
Answered by LG Digital Customer Care

Q: QuestionWe want to purchase this refrigerator. We have called BB several times to see if the doors come off in order to get it into our house. Can someone answer that?
Asked by SeRP.
This question was asked about the related product: LG - 21.9 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with InstaView - Stainless Steel
- A:Answer Yes, the doors can be removed for ease of installation. ^CP
Answered by LG Digital Customer Care

Q: QuestionWhich water filter do I need for this refrigerator?
Asked by Ali.
- A:Answer The LFXC22596D uses the LT1000P water filter. ^CP
Answered by LG Digital Customer Care

Q: QuestionThe salesman in the store looked this up & said it was older and discontinued. I see on the LG website that it is "coming soon," although that could be an old statement. Is this a newer model? I need one that is just 70" - are spec meas accurate?
Asked by PKL.
- A:Answer The LFXC22596S has not been released yet. Our specs are accurate. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Answered by LG Digital Customer Care

Q: QuestionIs this model (LFXC22596S) smart WiFi enabled?
Asked by Cassie.
This question was asked about the related product: LG - 21.9 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with InstaView - Stainless Steel
- A:Answer The spec sheet does not indicate this is wifi enabled.
Answered by Product Expert
Q: QuestionDoes a gallon of milk fit on the door? I'm having trouble seeing where one might keep a traditional milk jug and 2L bottles.
Asked by Questioneer.
This question was asked about the related product: LG - 21.9 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with InstaView - Stainless Steel
- A:Answer No but the folding shelf allows oversized items like that. Very convenient.
Answered by LooksGreat
Q: QuestionHow long does it take to make ice on the upper ice and water maker
Asked by Tricia.
- A:Answer The icemaker produces 70 - 182 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other operating conditions. It takes about 12 to 24 hours for a newly installed refrigerator to begin making ice. Ice-making stops when the in-door ice bin is full. When full, the in-door ice bin holds approximately 6 to 8 (12-16 oz.) glasses of ice. ^Daphane
Answered by LG Digital Customer Care

Q: Questionwhat are the dimensions of the door bins on the right side?
Asked by Amber.
This question was asked about the related product: LG - 21.9 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with InstaView - Stainless Steel
- A:Answer Hi Amber. Please contact our Support Center at (800) 243-0000 for assistance with the dimensions for the door bins in the ENERGY STAR® Qualified LG 21.9 Cu. Ft. French InstaView™ Door-in-Door® Counter-Depth Refrigerator - Stainless Steel, Model # LFXC22596S...^IFV
Answered by LG Digital Customer Care

Q: QuestionI currently own the Bosch Evolution 500 Series B20CS50SNS and want to know if this LG will fit in the same space as the current fridge.
Asked by Lindsay.
This question was asked about the related product: LG - 21.9 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with InstaView - Stainless Steel
- A:Answer Regrattably, we do not know what the specifications are for your Bosch Evolution 500 series B20CS50SNS, but the dimensions for the ENERGY STAR® Qualified LG 21.9 Cu. Ft. French InstaView™ Door-in-Door® Counter-Depth Refrigerator - Stainless steel, Model # LFXC22596S are Depth with Handles - 31 1/4" , Depth without Handles - 28 3/4", Depth without Door - 24 3/4", Depth (Total with Door Open) - 43 1/2", Height to Top of Case - 68 3/8", Height to Top of Door Hinge - 69 3/4", Width - 35 3/4", Width (Door Open 90˚ with Handle) - 44 1/4", Width (Door Open 90˚ without Handle) - 39 1/4", Door Edge Clearance with Handle - 4 1/2", Door Edge Clearance without Handle - 1 1/3", Installation Clearance - Sides 1/8", Top 1", Back 2"...^IFV
Answered by LG Digital Customer Care

Q: QuestionI’ve seen mixed reviews on the temp of the door in door - does it keep milk cold or not ?
Asked by Terrib.
This question was asked about the related product: LG - 21.9 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with InstaView - Stainless Steel
- A:Answer Door-in-Door® with ColdSaver™ Panel reduces cold air loss to extend the freshness of food. The Door Cooling+ air duct helps keep door contents at peak freshness. ^CP
Answered by LG Digital Customer Care

Q: QuestionIs this model available now? Is the Stainless Steel finish fingerprint resistant?
Asked by Becky.
This question was asked about the related product: LG - 21.9 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with InstaView - Stainless Steel
- A:Answer The LFXC22596S has not been released yet. The LFXC22596S has a PrintProof finish that is fingerprint resistant. ^CP
Answered by LG Digital Customer Care

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