Questions & Answers
- Model:
- LRTLS2403S
- |
- SKU:
- 6470555
Q: QuestionOur fridge is getting deliver tomorrow, how long we have to wait to connect it to the power line?
Asked by Camila.
- A:Answer Hello there. After the LG Refrigerator model LRTLS2403S is delivered, it’s recommended to wait at least 4 hours before connecting it to the power line. This allows the refrigerant to settle properly, ensuring optimal performance and preventing potential damage. If you have any more questions or need further assistance, please send us a private message on Social Media @LGUSSupport. Our team will be happy to assist you. We appreciate your attention to this detail! —Renzo
Answered by LG Digital Customer Care

Q: QuestionHow do you hook up both the water dispenser and ice maker.
Asked by Carl.
- A:Answer Hi there Carl. Thanks for reaching out. For the LG Icemaker Kit for Select LG Top-Mount Refrigerators. To hook the Ice Maker up, before you begin. Unplug the Refrigerator power cord from the outlet. Turn the icemaker switch to O (off). Leave the icemaker off until the refrigerator is connected to the water supply to prevent premature operation. Before installing icemaker, remove the freezer shelf. To mount the icemaker, insert the two icemaker screws provided through the holes at the base of the icemaker and into the slots located in the freezer left wall. Remove the cover to connect the icemaker to the refrigerator. Press to release the tab on the left. Next. Press to release the right tab and remove the cover. Plug the icemaker wire harness into the connector located in the freezer wall until you hear a click sound. NOTE: Secure the icemaker to the freezer using one(1) screw. Before you install the bucket, install the freezer shelf. Put the ice bucket directly under the icemaker(to the left and all the way to the rear of the shelf under the icemaker) Make sure that the icemaker switch is set to O(off) position. For the *Water Valve Installation Unplug the refrigerator power cord from the outlet. Then Remove the back cover of the refrigerator using a Phillip screwdriver. Facing the back of the refrigerator, locate the wiring harness for the water valve at the lower right side. Plug the connector of the water valve harness onto the refrigerator terminals. Fasten the water valve to the back of the refrigerator using one Phillips screw. NOTE: Make sure the fill tube connection on water valve is secure. Remove and discard the icemaker fill tube opening cover located on the upper right side of the refrigerator; insert the icemaker fill tube all the way into the opening until it stops. Locate the marks on the back of the cabinet where the fill tube will be installed. Place the screwdriver to make a small hole. Fasten the fill tube using the band and the Phillips screws. Fasten the back cover with the previously removed screws. To connect to the home water supply, refer to the Water Line Installation Instructions within the refrigerator’s Owner’s Manual. Once the home water supply line is connected and turned on, be sure to turn the icemaker switch to the I (on) position. The icemaker will require 12 to 24 hours for ice to be produced. It is recommended to discard the first few batches of ice prior to using a batch for consumption. ^Jai
Answered by LG Digital Customer Care

Q: Questionthere seems to be mixed reply's to the question can the ModelLRTLS2403S DOOR BE SWITCH TO THE LEFT SIDE OR IS IT ONLY A RIGHT SIDE DOOR only ? The store sales man says yes but the Best Buy product write up says No ????
Asked by azwillie.
- A:Answer THE ANSWER IS YES, the doors can be switch to left hand side. I purchased this Refrigerator and it was installed yesterday. The installation crew did a great job and and switch the doors to the left side without any issues
Answered by azwillie
Q: QuestionCan the fridge be hinged on the left in lieu of the right?
Asked by Bill.
- A:Answer Yes. instructions in the brochure
Answered by KevinT
Q: QuestionWhat are the dimensions of the interior shelves?
Asked by Stikea.
- A:Answer The interior shelves are 28-1/2 inches wide x 19-1/2 inches deep
Answered by CMRiggs
Q: QuestionCan it be set up for the door to open from the right, hinge on the left? If so, how do I make this happen for delivery and set-up
Asked by Mindlesswiseone.
- A:Answer Yes, we had our R/F door switched to the other side. :) It works just fine.
Answered by TeresaS
Q: QuestionDoes this refrigerator come in white?
Asked by Anonymous.
- A:Answer Hi, this model is only available in stainless steel. ^Nikki
Answered by LG Digital Customer Care

Q: QuestionI know the front of the refrigerator is non-magnetic, but are the sides magnetic?
Asked by Eric.
- A:Answer Sides are magnetic
Answered by Victor
Q: QuestionDoes this model have option of not having internal water dispenser?
Asked by Curious.
- A:Answer The Energy Star® Qualified LG - 23.8 Cu. Ft. Top Freezer Refrigerator with Internal Water Dispenser - Stainless Steel, Model # LRTLS2403S, is only available with an internal water dispenser...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionIs this refrigerator garage ready?
Asked by Dude.
- A:Answer Hello there, Dude. Thank you for reaching out to us. We understand your inquiry regarding the placement of the LRTLS2403S refrigerator. Based on the specifications provided for this model, it is not explicitly listed as "Garage Ready." We generally recommend installing this unit in a temperature-controlled indoor environment to ensure optimal cooling performance and efficiency. https://www.bestbuy.com/product/lg-23-8-cu-ft-top-freezer-refrigerator-with-internal-water-dispenser-stainless-steel/JJ8VPZS5KL If you have any further questions about its features or installation requirements, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionHow often do you need to change the water filter
Asked by Marcy.
- A:Answer Hi there, Marcy. We understand your inquiry regarding the maintenance of your LG Refrigerator (Model: LRTLS2403S). To answer your question, LG recommends replacing the water filter every six months to ensure optimal performance. LG Refrigerator - How to Install Your Refrigerator Water Filter - https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-install-your-refrigerator-water-filter--1397851693438 If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionWill this fridge stand up to being in a Texas garage - especially in the summer? Is there a special finish that a garage fridge needs to avoid rust, etc that forms on a "garage" fridge?
Asked by Momo.
- A:Answer I would put it on top of a pallet, or some sort of elevated surface with good air flow. Design and the “guts” of it are simple. No fancy wiring or pipe-work for the cooling system. But it’ll keep things from getting too hot. Cleaning is simple. Damp microfiber cloth is working well to get rid of prints and dust. Haven’t used any chemicals on it. Interior is very simple to clean, very roomy.
Answered by SamB
Q: Questionhow does door open is there a latch inside the opening? Which way does door open?
Asked by dingocat.
- A:Answer If you click on the fifth thumbnail image with '+22 more' to the left of the main image for the ENERGY STAR® Qualified LG 23.8 cu. Ft. 33 Inch Wide Top Freezer Refrigerator - Stainless Steel, Model # LRTLS2403S, on the page that opens up are images showing the refrigerator with the doors open. The hinges for the freezer and refrigerator doors are on the right side and the door swings open from left to right, and the doors are reversible. The doors do not have a latch inside...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionIs this one garage ready?
Asked by PVO.
- A:Answer The ENERGY STAR® Qualified LG 23.8 cu. Ft. 33 Inch Wide Top Freezer Refrigerator - Stainless Steel, Model # LRTLS2403S, is not a 'Garage Ready' refrigerator...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWhy is the Freezer is so high and the refrigerator is not as cold?
Asked by Buddy.
- A:Answer As indicated in its title, the LG 23.8 Cu. Ft. Top Freezer Refrigerator with Internal Water Dispenser - Stainless Steel, Model # LRTLS2403S is a "Top Freezer" design so the freezer compartment is at the top, unlike a "Bottom Freezer" design where the freezer is located at the bottom of the refrigerator. You can regulate the temperature for the freezer and the refrigerator compartment. If the refrigerator compartment is not as cold as you would like it, you can press the TEMPERATURE ADJUST button from Cold toward Coldest if it was set to the middle setting (number 3), and continue pressing the TEMPERATURE ADJUST button until it reaches your desired temperature. It takes about 24 hours for the refrigerator to reach the correct temperature...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionCan the water dispenser be removed?
Asked by Quegift.
- A:Answer The internal water dispenser for the ENERGY STAR® Qualified LG 23.8 Cu. Ft. Top Freezer Refrigerator with Internal Water Dispenser - Stainless Steel, Model # LRTLS2403S, cannot be removed...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionCan you put in an ice maker?
Asked by jerry.
- A:Answer Yes! The Best Buy staff found the ice maker on the LG website. We ordered it once we got home and it arrived within a week. Installation wasn't too complicated. The ice maker is working great!
Answered by Jfung
Q: QuestionHow many amps does this model take at start up and running amps?
Asked by moe1.
- A:Answer Regrettably, the neither the specifications, nor the owner's manual for the ENERGY STAR® Qualified LG 23.8 Cu. Ft. Top Freezer Refrigerator with Internal Water Dispenser, Model # LRTLS2403S, list the start up, or surge amps, or running amps for the refrigerator, and we do not have access to information on the nameplate that shows this information in accordance with the NEMA (National Electrical Manufacture Association) nameplate requirements. Depending on the model, size, and efficiency of the refrigerator, the startup amperage typically ranges from 6 to 12 amps for average residential refrigerators, while running amperage is usually between 1.5 to 3 amps. While there is a general range for both startup and running amperage, the specific values can vary based on the model and its operational requirements...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionHow many cu. ft. in just the refrigeration part, not including the freezer?
Asked by Vierya.
- A:Answer The refrigerator compartment for the Energy Star® Qualified LG 23.8 Cu. Ft. Top Freezer Refrigerator with Internal Water Dispenser - Stainless Steel, Model # LRTLS2403S, has a capacity of 17.6 cubic feet...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionCan you remove the water dispenser?
Asked by Anonymous.
- A:Answer The internal water dispenser for the Energy Star® Certified LG 23.8 Cu. Ft. Top Freezer Refrigerator with Internal Water Dispenser - Stainless Steel, Model # LRTLS2403S, cannot be removed...^Ivan.
Answered by LG Digital Customer Care
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