Questions & Answers
- Model:
- LRTLS2403S
- |
- SKU:
- 6470555
Q: QuestionOur fridge is getting deliver tomorrow, how long we have to wait to connect it to the power line?
Asked by Camila.
- A:Answer Hello there. After the LG Refrigerator model LRTLS2403S is delivered, it’s recommended to wait at least 4 hours before connecting it to the power line. This allows the refrigerant to settle properly, ensuring optimal performance and preventing potential damage. If you have any more questions or need further assistance, please send us a private message on Social Media @LGUSSupport. Our team will be happy to assist you. We appreciate your attention to this detail! —Renzo
Answered by LG Digital Customer Care

Q: Questionthere seems to be mixed reply's to the question can the ModelLRTLS2403S DOOR BE SWITCH TO THE LEFT SIDE OR IS IT ONLY A RIGHT SIDE DOOR only ? The store sales man says yes but the Best Buy product write up says No ????
Asked by azwillie.
- A:Answer THE ANSWER IS YES, the doors can be switch to left hand side. I purchased this Refrigerator and it was installed yesterday. The installation crew did a great job and and switch the doors to the left side without any issues
Answered by azwillie
Q: QuestionCan the fridge be hinged on the left in lieu of the right?
Asked by Bill.
- A:Answer Yes. instructions in the brochure
Answered by KevinT
Q: QuestionWhat are the dimensions of the interior shelves?
Asked by Stikea.
- A:Answer The interior shelves are 28-1/2 inches wide x 19-1/2 inches deep
Answered by CMRiggs
Q: QuestionCan it be set up for the door to open from the right, hinge on the left? If so, how do I make this happen for delivery and set-up
Asked by Mindlesswiseone.
- A:Answer Yes, we had our R/F door switched to the other side. :) It works just fine.
Answered by TeresaS
Q: QuestionDoes this refrigerator come in white?
Asked by Anonymous.
- A:Answer Hi, this model is only available in stainless steel. ^Nikki
Answered by LG Digital Customer Care

Q: QuestionI know the front of the refrigerator is non-magnetic, but are the sides magnetic?
Asked by Eric.
- A:Answer Sides are magnetic
Answered by Victor
Q: QuestionWill this fridge stand up to being in a Texas garage - especially in the summer? Is there a special finish that a garage fridge needs to avoid rust, etc that forms on a "garage" fridge?
Asked by Momo.
- A:Answer The Energy Star® Qualified LG 23.8 cu. Ft. 33 Inch Wide Top Freezer Refrigerator - Stainless Steel, Model # LRTLS2403S, is NOT a 'Garage Ready' refrigerator that is specifically designed to operate efficiently in environments with fluctuating temperatures, such as garages or unheated spaces. Garage Ready refrigerators are equipped with multiple temperature sensors and heating elements, allowing them to function properly in a broader temperature range, typically between 38°F (3.33°C) and 110°F (43°C). This makes them suitable for areas that are not climate-controlled, ensuring that food and beverages remain fresh even in extreme conditions. It must be installed in an area between 55.4°F (13°C) and 110°F (43°C). If the surrounding temperature is lower or higher than previously mentioned, it can adversely affect the unit...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionI see from previous answers that the power cord is about 6 feet. My question is: where at the refrigerator does the power cord attach such that the 6 feet length begins? I.e., how many inches from the floor or top of the fridge does the 6 feet begin?
Asked by Anonymous.
- A:Answer Hi there. Thank you for sharing your experience with us regarding the LRTLS2403S Top Freezer Refrigerator. We understand your inquiry about the exact location of the power cord attachment point. The power cord on the LRTLS2403S is attached to the back of the unit. While LG specifications confirm the cord is approximately 6 feet long, the precise height of the attachment point from the floor can vary slightly between refrigerator types and even production batches. For most LG top-mount refrigerators, the power cord connection point is generally located on the lower back of the unit, often near the bottom third of the case. Based on the refrigerator's height of 69 inches to the top of the door hinge, this typically places the connection point anywhere from 12 to 24 inches from the floor, which is a standard position that allows the 6-foot cord to easily reach a wall outlet that is installed at a conventional refrigerator height (usually 36 inches to 48 inches off the floor). This common placement ensures the cord is not pinched when the refrigerator is pushed back into place. https://www.bestbuy.com/product/lg-23-8-cu-ft-top-freezer-refrigerator-with-internal-water-dispenser-stainless-steel/JJ8VPZS5KL If you have any further questions about installation or need a more exact measurement for your specific setup, please send us a private message on Social Media @LGUSSupport with your unit's serial number, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: Questionhow does door open is there a latch inside the opening? Which way does door open?
Asked by dingocat.
- A:Answer If you click on the fifth thumbnail image with '+22 more' to the left of the main image for the ENERGY STAR® Qualified LG 23.8 cu. Ft. 33 Inch Wide Top Freezer Refrigerator - Stainless Steel, Model # LRTLS2403S, on the page that opens up are images showing the refrigerator with the doors open. The hinges for the freezer and refrigerator doors are on the right side and the door swings open from left to right, and the doors are reversible. The doors do not have a latch inside...^Ivan.
Answered by LG Digital Customer Care

Q: QuestionIs this one garage ready?
Asked by PVO.
- A:Answer The ENERGY STAR® Qualified LG 23.8 cu. Ft. 33 Inch Wide Top Freezer Refrigerator - Stainless Steel, Model # LRTLS2403S, is not a 'Garage Ready' refrigerator...^Ivan.
Answered by LG Digital Customer Care

Q: QuestionWhy is the Freezer is so high and the refrigerator is not as cold?
Asked by Buddy.
- A:Answer As indicated in its title, the LG 23.8 Cu. Ft. Top Freezer Refrigerator with Internal Water Dispenser - Stainless Steel, Model # LRTLS2403S is a "Top Freezer" design so the freezer compartment is at the top, unlike a "Bottom Freezer" design where the freezer is located at the bottom of the refrigerator. You can regulate the temperature for the freezer and the refrigerator compartment. If the refrigerator compartment is not as cold as you would like it, you can press the TEMPERATURE ADJUST button from Cold toward Coldest if it was set to the middle setting (number 3), and continue pressing the TEMPERATURE ADJUST button until it reaches your desired temperature. It takes about 24 hours for the refrigerator to reach the correct temperature...^Ivan.
Answered by LG Digital Customer Care

Q: QuestionCan the water dispenser be removed?
Asked by Quegift.
- A:Answer The internal water dispenser for the ENERGY STAR® Qualified LG 23.8 Cu. Ft. Top Freezer Refrigerator with Internal Water Dispenser - Stainless Steel, Model # LRTLS2403S, cannot be removed...^Ivan.
Answered by LG Digital Customer Care

Q: QuestionCan you put in an ice maker?
Asked by jerry.
- A:Answer Yes! The Best Buy staff found the ice maker on the LG website. We ordered it once we got home and it arrived within a week. Installation wasn't too complicated. The ice maker is working great!
Answered by Jfung
Q: QuestionHow many amps does this model take at start up and running amps?
Asked by moe1.
- A:Answer Regrettably, the neither the specifications, nor the owner's manual for the ENERGY STAR® Qualified LG 23.8 Cu. Ft. Top Freezer Refrigerator with Internal Water Dispenser, Model # LRTLS2403S, list the start up, or surge amps, or running amps for the refrigerator, and we do not have access to information on the nameplate that shows this information in accordance with the NEMA (National Electrical Manufacture Association) nameplate requirements. Depending on the model, size, and efficiency of the refrigerator, the startup amperage typically ranges from 6 to 12 amps for average residential refrigerators, while running amperage is usually between 1.5 to 3 amps. While there is a general range for both startup and running amperage, the specific values can vary based on the model and its operational requirements...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionHow many cu. ft. in just the refrigeration part, not including the freezer?
Asked by Vierya.
- A:Answer The refrigerator compartment for the Energy Star® Qualified LG 23.8 Cu. Ft. Top Freezer Refrigerator with Internal Water Dispenser - Stainless Steel, Model # LRTLS2403S, has a capacity of 17.6 cubic feet...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionCan you remove the water dispenser?
Asked by Anonymous.
- A:Answer The internal water dispenser for the Energy Star® Certified LG 23.8 Cu. Ft. Top Freezer Refrigerator with Internal Water Dispenser - Stainless Steel, Model # LRTLS2403S, cannot be removed...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionIs the freezer good. Do you get much freezer burn or frost on ice cream & meats?
Asked by uptownbill.
- A:Answer The freezer is great. I have not have any issue with freezer burn or frost.
Answered by Sonia
Q: QuestionHow much is the optional icemaker?
Asked by ruby.
- A:Answer It's around $100. You can see the exact pricing at the website: lg.com.
Answered by Jfung
Q: QuestionHow hard is it to get a replacement shelf for this model?
Asked by Misha.
- A:Answer A replacement shelf for the ENERGY STAR® Certified LG 23.8 Cu. Ft. Top Freezer Refrigerator with Internal Water Dispenser - Stainless Steel, Model # LRTLS2403S, can easily be ordered from LGParts.com [https://lgparts.com/products/lrtls2403s]...^Ivan.
Answered by LG Digital Customer Care
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