Questions & Answers

Q: QuestionIs this one has auto open door feature?

Asked 5 years ago by Mark.

• A:Answer No, this unit does not have an auto-opening door. ^CP

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionI just got this DW finally installed but I noticed the first time we used it the dishes were quite wet after the final (drying) cycle stops and turns off. Is this normal and how long should I keep door shut after it turns off before removing the dishes?

Asked 5 years ago by robusto.

• A:Answer I also just bought this dishwasher. In the instructions it says this dishwasher requires Rinse Aide to dry dishes. My first couple washes without rinse aide were wet. After rinse aide they were much more dry. The rinse aide is put in next to were the soap goes.

  Answered 5 years ago by JakeGVerified Purchase

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Q: Questiondoes this washer have the side brackets to mount to wood cabinets

Asked 5 years ago by Bill.

• A:Answer Yes. There are removable plugs allowing you to screw through the sidewall into the cabinet face.

  Answered 5 years ago by DiamondJimVerified Purchase

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Q: QuestionWhere di I find my Serial #?

Asked 5 years ago by Jack.

• A:Answer open the door and look on the right side/edge towards the top of the door. I attached a picture for reference.

  Answered 5 years ago by rocket

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Q: QuestionHOW TO TURN OF CL CODE.IN THIS TYPE OF DISHWASHER. HOLDING ON THE START BUTTON SOMEHOW DOES NOT WORK TO TURN IT OFF. PLEASE HELP CANNOT START DISHWASHER BECAUSE OF THAT CL CODE... THANKS,

Asked 5 years ago by NOEL.

• A:Answer This is not an error code. This indicates that the Child Lock or Control Lock is activated. Press and hold HALF LOAD and ENERGY SAVER for three (3) seconds to deactivate Control Lock.

  Answered 5 years ago by KurtMDVerified Purchase

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Q: QuestionWhat are the measurements of lower rack

Asked 3 weeks ago by Nato.

Q: QuestionIs the top rack removable?

Asked 3 years ago by Oldguy.

• A:Answer Yes, the top rack for model LDP6810BD Top Control Smart Wi-Fi Enabled Dishwasher with QuadWash™ and TrueSteam is removable and adjustable. Please see the below link for specs and product overview for this model: https://www.lg.com/us/dishwashers/lg-ldp6810bd-top-control-dishwasher. ^Nikki

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionWhat is the third rack made of?

Asked 5 years ago by Curious.

• A:Answer All racks are BPA-Free Nylon Coated plastic. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionIs this dishwasher panel ready?

Asked 5 years ago by Melly.

• A:Answer Yes, the unit is panel ready. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionI just want to confirm that the "logo"/sticker (on the front right-hand side beneath the recessed handle) is removable. Please confirm Yes or No. If yes- is it easy to remove? Does it leave any residue/markings? It's shown in almost all example images.

Asked 5 years ago by MrsSnowColorado.

• A:Answer It isn’t removable as I bought the same one. It’s so annoying. It looks ridiculous. Sooo disappointed

  Answered 2 years ago by Anonymous

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Q: QuestionI don't know how to turn on my dishwasher

Asked 5 years ago by LT.

• A:Answer Press the power button that lights all the control options. Choose which options to run on this cycle, then press start. You'll see a4 second timer count down to zero.This is to allow you time to close the door. The outside circle light is lit while its running, which turns to green when its done. Hope this helps.

  Answered 5 years ago by JamesVerified Purchase

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Q: QuestionJust got my dishwasher why is the normal cycle running 3 hours?

Asked 5 years ago by Denise.

• A:Answer Is you hot water tank far from your dishwasher? Do you run the sink by the washer and the beginning till the waters hot. My is far so I need to, and I run it again mid cycle to make sure it’s very hot. If you’re running the dishwasher in a lot of cold water the dishwasher takes a long time because it wants to heat the water until it’s hot. Which would cause the dishwasher take longer for any cycle. I don’t know about you but my dishes have never been cleaner with this unit. Only had it for about a month but love it.

  Answered 5 years ago by JamesVerified Purchase

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Q: QuestionIf I pay for the tech support why am I charged the 189.00 for installation?

Asked 5 years ago by new.

• A:Answer Please consult with Best Buy regarding charges for installation. ^Daphane

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionPart number for the sound dampening pad. LG Model # LDPH7972S?

Asked 1 year ago by Anonymous.

• A:Answer Hello there! Thank you for reaching out. We understand your request regarding the sound dampening pad for the LG LDPH7972S model. To provide you with the correct part number and ensure the best assistance, please send us a private message on Social Media @LGUSSupport. Our team will be happy to assist you with the right information and next steps. https://www.bestbuy.com/site/lg-24-top-control-built-in-dishwasher-with-truesteam-and-third-rack-black-stainless-steel/6333075.p?skuId=6333075 —Renzo

  Answered 9 months ago by LG Digital Customer Care

  
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