Questions & Answers

Q: QuestionPurchased six months ago and a wheel popped off today and broke apart (BB's flew all over the place). How do I get a new one asap?

Asked 2 years ago by Lana.

• A:Answer Call LG

  Answered 2 years ago by FailureVerified Purchase

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Q: QuestionWhat is the shortest cycle on this dishwasher?

Asked 2 years ago by GigiSD.

• A:Answer The shortest cycle on this LG Top Control Smart Wi-Fi Enabled Dishwasher with QuadWash™ and TrueSteam®, Model # LDT7808SS is the Express cycle which has a runtime of 34 - 104 minutes. The actual running time and cycle time displayed may change depending on options chosen, soil level, water temperature, and hardness of your water. Therefore, the display time and actual running time can be different...^Ivan

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this have a blade to avoid clogging the drain when washing dirty plates?

Asked 2 years ago by Guy8.

• A:Answer Hello there. Thanks for reaching out. For the 24" Top Control Smart b=Built-In Stainless Steel Tub Dishwasher w/3rd Rack, TrueSteam, and 42 dba does not have a Hard Food Disposer. NOTE: Be sure to rinse all plates of any hard food. `Jai.

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionIs this stainless model "Print Proof" or just a standard stainless finish?

Asked 2 years ago by Denman.

• A:Answer Great question! The LG 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher (LDT7808SS) has LG's PrintProof™ Stainless Steel finish. Its fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real life in style. -Cazz

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionIs there an owners manual so I can find out what these buttons mean????

Asked 2 years ago by Anonymous.

• A:Answer Hi, here's the link where you can download the manual https://www.lg.com/us/support/manuals-documents?customerModelCode=LDT7808BD&csSalesCode=LDT7808BD.ABDESNA&category=CT10000009&subcategory=OTHERS. ^Vanessa

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionHow can I change the setting for how long the interior light stays on? It shuts off far too soon and our kitchen is dark. Thanks!

Asked 3 years ago by LittleReg.

• A:Answer Hi the light cannot stay longer. ^Vanessa

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionAre you able to change the time of washing if so how?

Asked 3 years ago by Dil.

• A:Answer The only way to change how long a wash is, is by changing the different options, otherwise it's standard wash time, or however long time is displayed on the timer. What we do sometimes is open the door when it's in drying mode and let it air dry. the app doesn't specify "drying" but we open it for the last 30 minutes or so

  Answered 3 years ago by MatCVerified Purchase

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Q: QuestionDoes LG dishwasher model #LDT7808SS have AOD (auto open door)?

Asked 3 years ago by rRich.

• A:Answer You have to manually open the door.

  Answered 3 years ago by MatCVerified Purchase

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Q: Questiondoes this washer come with (AOD) auto open door. if not what models come with that opp.

Asked 3 years ago by jimmy.

• A:Answer No, this model does not come with auto door open.

  Answered 3 years ago by GrapevineVerified Purchase

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Q: QuestionIs the glass rack adjustable? Wine glasses don't seem to fit very well.

Asked 3 years ago by peppermint.

• A:Answer yes, the top rack is adjustable. On the sides of the top rack, there are handles. When you firmly grab the hands, use your thumbs to push the button on top of the racks. That will lower and raise the rack.

  Answered 3 years ago by MatCVerified Purchase

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Q: QuestionIf I purchase this dishwasher, what type of garbage disposal do I need?

Asked 3 years ago by MrsLockett.

• A:Answer You don’t need to have a garbage disposal. There is a food trap and filter in the bottom of the dishwasher that I clean out after every wash.

  Answered 3 years ago by Janemku

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Q: QuestionI have an aunt who is 83 and is losing her vision . She wants a dishwasher with interior lights. When do lights come on and how bright does it make the inside.

Asked 3 years ago by Baylee.

• A:Answer When you fully open and close the dishwasher, lights come on for about 5 seconds or so. Good lighting.

  Answered 3 years ago by MatC

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Q: QuestionThe dishwasher chimes through the 34 minute cycle. Why?

Asked 4 years ago by SUz.

• A:Answer Hey suz, I have the same chime, is it normal? It seems like it comes during drying

  Answered 4 years ago by Lgnewappliances

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Q: QuestionDo the tines on the upper and lower rack adjust or fold down?

Asked 4 years ago by Lmor.

• A:Answer Yes, in the upper rack you can fold the tines down to fit larger dishes; pull tines back up to fit smaller dishes. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionOur LG dishwasher leaks water in front through vent on bottom of door. Why. The machine was just purchased

Asked 4 years ago by Dave.

• A:Answer I have to wonder if it was intalled correctly. I know ours wasn't...so once it is, then i will know if the dishwaher itself really does leak.

  Answered 3 years ago by DebHirvonenVerified Purchase

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Q: QuestionCan the light be shutoff?

Asked 5 years ago by MK.

• A:Answer the light comes on when you first open the door. If the door is left open, the light turns itself off after a few minutes. if you want the light to come back on with door still open you can either close the door and open again or push the power button on the door. Hope this helps

  Answered 4 years ago by Vince

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Q: QuestionLooking to see what the length of the "quick wash" cycle is. Thanks

Asked 5 years ago by Anonymous.

• A:Answer If the "Quick" wash cycle you are referring to is the Express wash cycle for the LG 24" Top Control Built-In Dishwasher with TrueSteam®, Wi-Fi, Tub Light and Quiet Operation - PrintProof™ Stainless Steel, Model # LDT7808SS, that cycle will quickly clean lightly soiled dishes in 33 minutes. Wash time with options is listed as 34 - 103 minutes. The actual running time and cycle time displayed may change depending on options chosen, soil level, water temperature, and hardness of water. Therefore, display time and actual running time can be different...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionBrand new dishwasher After one run dishwasher gets stuck in "test mode." Manual says to hit power button but power button wont respond to touch. We end up having to trigger the circuit breaker to get the unit to reset? Anyone have this same issue?

Asked 5 years ago by JenelleM.

• A:Answer Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionIs the third rack removable?

Asked 6 years ago by Eileen.

This question was asked about the related product: LG - 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack, TrueSteam, and 42 dba - Stainless Steel

• A:Answer yes, it is removable--check out your user manual if you need help

  Answered 5 years ago by Drew

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