Questions & Answers
- Model:
- LRFS28XBD
- |
- SKU:
- 6532717
Q: QuestionIs there supposed to be a plastic piece at the bottom that covers the wheels??
Asked by Brian5316.
- A:Answer The Energy Star® Qualified LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel, Model # LRFS28XBS, does not have a toe kick (or kickplate), which is a metal or plastic panel located at the very bottom front of a refrigerator that covers the gap between the appliance and the floor...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes the freezer have a light inside
Asked by Anonymous.
- A:Answer The freezer compartment for the Energy Star® Certified LG 27.7 Cu. Ft.3 Door French Door, Standard Depth, Ice and Water with Single Ice Maker, Model # LRFS28XBS, is a 2-tier organization drawer, and it features Upper (LED Lighting) in the top freezer drawer...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDo you deliver to morehead Kentucky 40351? Or have a purchase price minimum to do so.
Asked by Anonymous.
- A:Answer There are 15 Best Buy locations near your ZIP code, with the closest one being the Hamburg Pavilion, which shows as being 54.4 miles from your ZIP code. At the top of Best Buy's product detail page for this ENERGY STAR® Qualified LG 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Black Stainless Steel, Model # LRFS28XBD, next to cart icon, it shows which Best Buy store your page is currently on. If this is not a store near you, you can click on it, then on the pop-up page, you can click on 'Find Another Store', then enter your ZIP code on the next page that opens up, which will list all the Best Buy stores near your ZIP code. Each listing will show the store's proximity to your ZIP code and give their addresses and phone numbers so you can contact them to inquire if they will deliver to Morehead, Kentucky, 40351. Yes, Best Buy offers delivery within a 50-mile radius, often referred to as "extended delivery zone 6," though this may incur fees exceeding $200 unless covered by a membership like TotalTech. Standard, large, and same-day deliveries are available via in-house teams or partners like FedEx, depending on the distance from the store...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionCan the doors be removed to get it in the house? I only have a 32" door
Asked by Kispy.
- A:Answer Yes
Answered by SanariaD
Q: Questionwe purchased this fridge and was installed on wednesday. it makes ice but doesn't drop into freezer. help
Asked by deb.
- A:Answer Hello there, Deb. Thank you for sharing your experience with us. We understand your inquiry regarding the ice maker on the LRFLC2706S. Your feedback is important, and we'd like to assist you further. Please check if the Control Lock is turned on; if the padlock icon is illuminated, press and hold the lock key for 3 seconds to unlock. Also, ensure the door switches are functioning, as the dispenser will not operate if the unit thinks the door is open. LG Refrigerator - Troubleshooting Dispenser Issues - https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-dispenser-issues--20150177934291 If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionWhat are the lowest temperatures in degrees F that the refrigerator and freezer can achieve ?
Asked by Temperatures.
- A:Answer The default temperatures for the ENERGY STAR® Qualified LG 27.7 cu. Ft. 3 Door French Door, Standard Depth, External Ice and Water, Model # LRFS28XBD, are 37 ℉ (3 ℃) for the refrigerator compartment and 0 ℉ (-18 ℃) for the freezer compartment. The freezer can be set from -6 ℉ to 8 ℉ (-21 ℃ to -13 ℃), and the refrigerator can be set from 33 ℉ to 46 ℉ (1 ℃ to 8 ℃)...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWhat do you store in the long drawer under the produce? We had meat and cheese but it keeps freezing anything we put in there. I dont see a way to co trol that drawer temp. Am I missing something?
Asked by Candy.
- A:Answer Hello there, Candy. Thank you for sharing your experience with us regarding your LG Refrigerator, model LRFLC2706S. We understand that your food is freezing in the long drawer. Your feedback is important, and we'd like to assist you. For this specific issue, you can often resolve it by adjusting the main temperature setting for the refrigerator. The recommended temperature for the refrigerator is 37°F (3°C). If it's set much lower, it can cause items in certain areas, like the drawer, to freeze. You can adjust this using the control panel inside the refrigerator. [LG Refrigerator] Troubleshooting Frozen Food in the Refrigerator Compartment - https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-frozen-food-in-the-refrigerator-compartment--20154720541151 If you have any further questions about its features or if the issue persists, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionHow much ice does the icemaker in a day?
Asked by DK.
- A:Answer Four boxes at day
Answered by Anonymous
Q: QuestionHow tall is the ice/water dispenser
Asked by Anonymous.
- A:Answer 34 1/2 bottom / 49 1/2 top
Answered by micro
Q: QuestionWhat is the lowest temperature the refrigerator will maintain?
Asked by RBB.
- A:Answer I run mine at @ -1 freezer and 34 frig
Answered by micro
Q: QuestionHow cold does refrigerator get in beer section?
Asked by Anonymous.
- A:Answer The ENERGY STAR® Qualified LG 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water, Model # LRFS28XBS, doesn't have a specific beer section so you can store beers in the refrigerator compartment, and depending on which control panel you have, the temperature for the refrigerator compartment can be set from 33℉ to 46℉ (1℃ to 8℃) if you have a Type A control panel and from 33℉ to 43℉ (1℃ to 7℃) if you have a Type B control panel. The default temperature is 37°F (3°C) and you beers and beverages will be as cold as the temperature you set for the compartment...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes it come in white
Asked by Anonymous.
- A:Answer Hi, there. Thanks for your interest in the LG Refrigerator (LRFS28XBS) model and its color options. This unit is available in a PrintProof Stainless Steel finish. This particular model number is specific to that color. While LG does offer many of its refrigerators in other colors, such as black or white, a search of this specific model number does not show a white color option. For more details on the finishes available for this model, feel free to check out the product specifications at https://www.lg.com/us/refrigerators/lg-lrfs28xbs-french-3-door-refrigerator. If you have any more questions, just send us a message on social media @LGUSSupport. We’re always here to help. ^Juvy
Answered by LG Digital Customer Care
Q: QuestionCan you get a unit without the ice and water systems?
Asked by Becky.
- A:Answer No, Í like this included,
Answered by Anonymous
Q: QuestionI just hooked this fridge up to water and cannot get it to dispense water or make ice. I don't think the valve in the back is opening as there are no drips if I install and uninstall the water filter either
Asked by Anonymous.
- A:Answer Hi, there. Thank you for reaching out to us about your LG Refrigerator (LRFS28XBSI) model and the issue with the water and ice dispenser not working. Sometimes, when a new fridge is set up, the water supply line and filter might not have been purged properly. One helpful tip is to press and hold the water dispenser button for about 4 minutes to help flush out any air in the system. Also, it’s a good idea to check the valve behind the refrigerator to make sure the water supply is fully turned on. If you want more info, feel free to check out this link: https://www.youtube.com/watch?v=BoExUyqHUps. If you need any more help, just send us a private message on social media @LGUSSupport, and our team will be more than happy to help you find a solution. ^Juvy
Answered by LG Digital Customer Care

Q: QuestionDoes this refrigerator have self leveling rear wheel?
Asked by Pmc.
- A:Answer The LG 27.7 Cu. Ft. 3 Door French Door, Standard Depth, Ice and Water with Single Ice Maker, Model # LRFS28XBS, has two front leveling legs and two rear wheels. The rear wheels are not 'self-leveling'...^Ivan.
Answered by LG Digital Customer Care

Q: QuestionI am looking for the part number for the freezer door to model LRMS28XBS. I need the inserts to the freezer door handle but I will take the handle as well.
Asked by Espi.
- A:Answer Hello there, Espi. Thank you for sharing your inquiry with us. We understand you're looking for the part number for the freezer door handle inserts or the handle itself for your LG Refrigerator, model LRMS28XBS. For us to provide the correct part number and assist you properly with this, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to explore possible solutions. https://www.bestbuy.com/site/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-printproof-stainless-steel/6532722.p?skuId=6532722 We appreciate your patience. —Renzo
Answered by LG Digital Customer Care

Q: QuestionDoes the water kit ( connection for water ) comes with valve to stop the water supply to refrigerator in case of emergency?
Asked by Anonymous.
- A:Answer Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the water connection for your LG LRFS28XBS refrigerator. The refrigerator itself does not come with a built-in valve to stop the water supply in case of an emergency. This type of shut-off valve is typically part of your home's plumbing installation for the water line connecting to the refrigerator. https://www.bestbuy.com/site/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-printproof-stainless-steel/6532722.p?skuId=6532722 Your feedback is important, and we'd like to assist you further if you have any other questions about your unit. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
Answered by LG Digital Customer Care

Q: QuestionDo the crisper/veg drawers have humidity contols?
Asked by Texas.
- A:Answer Yes
Answered by IanS
Q: QuestionI had this refrigerator installed 3 days ago. Probably dumped 10 gallons of water already and there's still a chemical taste to water. Is there a fix to this????
Asked by Lori.
- A:Answer Hi there, Lori. Thank you for sharing your experience with us regarding the LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel. We understand your inquiry regarding the taste of the water after your recent installation. We suggest checking that the water line used for installation is a food-grade copper or braided stainless steel line, as some plastic tubing can impart a temporary taste to the water. Additionally, we recommend ensuring that the initial 2.5 gallons of water have been completely flushed through the system and that the first two batches of ice have been discarded to fully prime the new filter. https://www.bestbuy.com/product/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZR6YW We want to ensure your water is crisp and clean, so for further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionCAN THE HANDLE ON THE FREEZEER DRAWER BE TIGHTENED IF SO HOW?
Asked by Anonymous.
- A:Answer The handle should move. When you pull on the handle, it lifts up. This is normal. So unless it’s falling off it’s fine.
Answered by user949204



















































