Questions & Answers
- Model:
- LRFS28XBS
- |
- SKU:
- 10886064
Q: QuestionIs this counter depth?
Asked by RussellR.
- A:Answer LRFS28XBS is standard depth, not counter depth. In its answer, LG is referring to a different model.
Answered by Jeff
Q: QuestionDoes it come in white?
Asked by Gertie.
This question was asked about the related product: LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
- A:Answer Thank you for your interest in the LG 28 cu.ft 3 Door French Door, Standard Depth, Ice and Water with Single Ice (LRFS28XBS) model. No, the LG LRFS28XBS refrigerator does not come in white. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LRFS28XBS.ASTCNA2. ^Cris
Answered by LG Digital Customer Care

Q: QuestionWhere is this refrigerator made?
Asked by Mark.
This question was asked about the related product: LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
- A:Answer Mine is made in Vietnam. Manufacturing date January 2025.
Answered by YDohncha
Q: QuestionDoes water filter stop when the glass is full?
Asked by Anonymous.
This question was asked about the related product: LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
- A:Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the LG 27.7 Cu. Ft. French Door Smart Refrigerator. The water dispenser is manually operated and does not feature an automatic shut-off based on the water level in your glass, so you will need to release the dispenser lever once it is full. https://www.bestbuy.com/product/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZR6YW For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDoes this unit come with extra water filters?
Asked by spidc60.
This question was asked about the related product: LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
- A:Answer Hi there. We understand your inquiry regarding the LG 27.7 Cu. Ft. French Door Smart Refrigerator. This unit typically comes with one water filter pre-installed or included in the box for initial setup, rather than additional spare filters. https://www.bestbuy.com/product/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZR6YW For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
Answered by LG Digital Customer Care
Q: QuestionI can't get the wifi to connect to the thinq app. It keeps saying connected when setting it up, but then the app goes to "failed to connect" I've rebooted the fridge, the router, my phone, uninstalled and reinstalled the app, nothing is working.
Asked by Jason.
This question was asked about the related product: LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
- A:Answer What frequency is your router? The Energy Star® Certified LG 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof™ Stainless Steel, Model # LRFS28XBS, supports 2.4 GHz Wi-Fi networks only. If the distance between the appliance and the wireless router is too far, the signal becomes weak. It may take a long time to connect or fail to install the application. If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength. If the appliance cannot be connected due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again. If the firewall on your wireless router is enabled, disable the firewall or add an exception to it...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes this particular model make ice for the bottom section?Also in the freezer
Asked by Jerry.
This question was asked about the related product: LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
- A:Answer This one doea not, but has a tray to hold any extra ice from door maker
Answered by RJH24
Q: QuestionIs this model make craft ice?
Asked by Danny.
This question was asked about the related product: LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
- A:Answer No
Answered by StacyW
Q: QuestionHow is this model different from LG model LFXS28968S SKU 5968300 which you sell?
Asked by Lidub.
This question was asked about the related product: LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
- A:Answer Hi there, The LG LFXS28968S is 22.1 Cu. Ft. French Door Counter -Depth Smart Refrigerator with External Tall Ice and Water. This model LG is a 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water. ~Tanisha
Answered by LG Digital Customer Care

Q: Questionhow big of an opening do you need to fi it in? Or the smallest it will fit in!
Asked by Jill.
This question was asked about the related product: LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
- A:Answer You did not answer my question! I know how big the refrigerator is!! I would like to know how big an opening is needed for it. Before we buy it!!
Answered by Anonymous






















































