A:AnswerHello there, Marisol. We understand your inquiry regarding the remote and TV not responding for your 27" Class LED Full HD Smart webOS TV. To troubleshoot, please try replacing the batteries and then press and hold the Back and Home buttons together for 5 seconds to re-pair the remote.
https://www.bestbuy.com/product/lg-27-class-led-full-hd-smart-webos-tv-with-countertop-design-2022/JJ8VPZ62F5
For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo