“I keep getting the message “Please make sure you are using the correct cables”. ... I have used both the HDMI cable that was included and the HDMI that came with the PS Pro .. is this normal? On Netflix I can only get HDR or 4K, not both, why?”

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• There is a toggle button under the screen in the center. Press and won’t see message again.

  Answered by Mike 6 years ago

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• When this comes up you should be able to click "Don't show message again". Had the same thing when connecting to the X1X. Ended up using the cable that came with monitor.

  Answered by MiamiVice 7 years ago

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• I have the same issue with the cable wiring warning. Would like to know how to get rid of it. My mouse just glosses over it and won’t let me turn it off.

  Answered by Rookie 7 years ago

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• For assistance with the 27UK600-W please contact our computer specialists by calling 800-243-0000. ^CP

  Answered by LG Digital Customer Care 7 years ago

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