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You should call Best Buy and let them know you have an issue with the fridge. If it is still under warranty, they should replace it or send a tech out to fix. If not, then I would call LG.
Sorry, there was a problem. Please try again later.Hi Jayflo. That is what your warranty is for. The Instaview Door for the ENERGY STAR® Qualified LG 29.7 Cu. Ft. 4-Door French InstaView Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel, Model # LMXS30796S will require a repair service. The refrigerator is still under warranty so you can call our Support Center at (800) 243-0000 and our Support Representatives will assist you in making arrangements for a repair service. You can also visit us at https://www.lg.com/us/support/find-service-center and enter your information in the appropriate fields to see if there are any LG Authorized Service Centers near your area that you can contact to arrange for a repair service...^IFV
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