“I read that it is a design flaw that during cooling time, microwave cannot be used. Has it been corrected yet?”

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• Just press the Upper Clear/Off button and you can continue to use the upper oven. There is no flaw here.

  Answered by Bill 4 years ago

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• We’ve been able to use the microwave during cooling time without a problem!

  Answered by HappyinSA 4 years ago

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• I am sorry, I do not have knowledge to offer a helpful answer. Please reach out to our support team via private message on Facebook @LGUSSupport use #VOC in your first message to our social media support team.

  Answered by LG Digital Customer Care 4 years ago

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