“Why does this machine only fill a quarter of the way up the drum? Hitting the add water bottom really doesn't give enough water for laundry to wash freely”
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LG's HE Top Loader Washing Machines are designed to use HE detergent only, and as little water as possible for energy efficiency. The water level may appear to be too low, but this is normal. This is a common misconception due to familiarity with non-HE top loader models that can use over 40 gallons of water per cycle, however, new HE Top Loaders use up to 28 gallons of water per cycle. Bulky items such as comforters, blankets and sheets will often not receive enough water on Normal or Heavy Duty cycles, and should only be washed using the Bedding cycle. When washing comforters, use liquid detergent. Remember, this is a HE unit and requires minimal detergent. Usually about 2 tablespoons is enough to wash a regular sized load. Id you have any other questions, please give us a call at 1-800-243-0000 or drop us a line on Twitter at @LGUSSupport or on Facebook at @LGUSSupport when you are with the unit. ^AC
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