Questions & Answers
- Model:
- WKEX200HRA
- |
- SKU:
- 6511286
Q: QuestionWhat type of wall plug is required for the 240volts ?
Asked by Juan.
- A:Answer Hello there, Juan! Thank you for sharing your question to us about the LG WashTower (WKE100HVA). This unit is designed with a 3‑prong (grounding) plug that connects to a standard 240V, 3‑prong grounded wall outlet, helping ensure proper grounding and safe operation. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2. If you’d like further assistance or want us to take a closer look, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. - Avril
Answered by LG Digital Customer Care
Q: Questioncan the LG HE Smart Front Load Washer be unstacked and still work?
Asked by john.
- A:Answer Neither the Energy Star® Certified LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower™ with Steam and Built-In Intelligence - Graphite Steel, Model # WKE100HVA, nor any LG WashTower™ unit, be used as a side-by-side unit. It is designed as a single, permanently stacked unit with a shared central control panel, intended specifically for vertical, space-saving installation. The washer and dryer components are inseparable and cannot be configured separately...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWhat dryer plug receptacle do I need for the 220v plug? LG stackable models
Asked by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green
- A:Answer As with any electric dryer, regardless of brand or manufacturer, the power cord (pigtail) connection between the wall receptacle and the dryer terminal block for the Energy Star® Certified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. Ft. Washer and 7.4 cu. Ft. Electric Dryer, Model # WKEX200HGA, is NOT supplied with the dryer and must be purchased separately. Depending on your local building codes, you can use a 30-amp, 240-volt, 3-wire or 4-wire, UL-listed power cord with #10 AWG minimum copper conductor and closed loop or forked terminals with upturned ends. The standard NEMA configuration for a 3-wire 240V 30 Amp plug is NEMA 10-30P (plug) or 10-30R (receptacle), and that for a 4-wire, 240V, 30 Amp plug is NEMA 14-30P (plug) or NEMA 14-30R (receptacle)...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionHow long is the electric cord on the dryer component?
Asked by ETS.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer As indicated in its header, the dryer on the Energy Star® Certified LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower™ with Steam and Built-In Intelligence - White, Model # WKEX200HWA, is an electric dryer, and as with any standalone electric dryer, a power cord IS NOT supplied with the dryer. It must be purchased separately. Like standalone electric dryers, the dryer on this unit has a terminal block that must be connected to a separate 240 VAC, 60-Hertz, single-phase circuit, fused at 30 amperes (the circuit must be fused on both sides of the line). Depending on your local building codes or, in their absence, with the latest edition of the National Electrical Code, ANSI/NFPA 70, you can use a 30-amp, 240-volt, 3-wire or 4-wire, UL-listed power cord with #10 AWG-minimum copper conductor and closed loop or forked terminals with upturned ends. Electric dryer power cords are most commonly available in lengths of 4 feet and 6 feet, though specialized lengths up to 10 feet or extension cords up to 25 feet are also available...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionMy dryer doesn't get heated while in operation The clothes are still damp
Asked by Anonymous.
- A:Answer Check filter and venting for built up lint and debris. We had this issue due to a heavily clogged vent pipe that needed heavy-duty cleaning from the roof downward.
Answered by vented
Q: QuestionCan the hinges be changed to the right side?
Asked by sweetcaroline.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer I don't, but I doubt it.
Answered by Irene
Q: QuestionDoes the dryer need a water line?
Asked by themayfam.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- A:Answer The Energy Star® Certified LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower™ with Steam and Built-In Intelligence - Black Steel, Model # WKEX200HBA, has a Cold Water Inlet that must be connected to your cold water line to supply water for the steam cycles...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWhich way does door swing
Asked by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer It opens on the right side and swings left.
Answered by Anonymous
Q: Questiondo the doors of this unit swing right or left
Asked by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Swing left
Answered by Irene
Q: QuestionHow much total space do you need from front of machine to back wall?
Asked by Julie.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer About 6 inches to accommodate the drier hose
Answered by Irene
Q: QuestionCan this dryer have a fan which can push out to a vent outside 65 feet from the dryer
Asked by BV.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer The Maximum length of 4-inch diameter rigid metal duct that can be run for the Energy Star® Qualified LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower™ with Steam and Built-In Intelligence - White, Model # WKE100HWA, without any 90° elbows is 65 ft. (19.8 m), when using a 4 ‘’ (10 cm) wall cap. According to standard building codes (IRC Section M1502), the maximum length for a 4-inch diameter rigid metal dryer duct is typically 35 feet (10.7 meters), so the LG recommendations supersede general code, allowing for longer runs of up to 65 Ft. However, you generally cannot exceed the manufacturer's recommended maximum duct length without modifying the system, as doing so violates most local building codes and creates significant safety risks. Building codes such as the International Residential Code (IRC) and International Mechanical Code (IMC) strictly regulate dryer ducting to prevent house fires caused by lint accumulation. If your specific dryer manufacturer provides installation instructions that allow for a longer run, like LG's instructions for this dryer, the building code typically defers to those instructions. If the run must be longer than the dryer can handle, you can install a dryer exhaust duct power ventilator (booster fan). These fans help maintain airflow over long distances (up to 100–150 feet) and must be installed according to the fan's specific instructions...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionIs the correct size beaker for this unit, a 2 pole 30amp breaker?
Asked by Me.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Electric dryer outlets are 2-pole circuits designed for 240V, but they use either 3-prong (older, pre-1996) or 4-prong (modern standard) connectors to handle hot legs, neutrals, and grounds. Both configurations deliver 240V using a 30-amp, double-pole breaker, but 4-prong outlets offer better safety...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionCan this fot on a basement with 75 inch height
Asked by Az.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Yes
Answered by SanariaD
Q: QuestionDoes this unit offer an alternative option for the plugs on the rear before I hire an electrician?
Asked by Tonishon86.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- A:Answer When you ask about whether the Energy Star® Certified LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower™ with Steam and Built-In Intelligence - Black Steel, Model # WKEX200HBA, "offers different alternative options for the plugs on the rear.", we are assuming that you are referring to the power cords and what type of plugs they have. The washer, like any washer, is equipped with a power cord that has a 3-pronged, grounding plug that must be plugged into a 120 VAC, 60 Hz, 3-wire, grounding outlet. As with any electric dryer, wiring and grounding for the dryer must conform to your local building codes, or in their absence, with the latest edition of the National Electrical Code, ANSI/NFPA 70. The dryer has its own terminal block that must be connected to a separate 240 VAC, 60-Hertz, single-phase circuit, fused at 30 amperes (the circuit must be fused on both sides of the line). Depending on your local building codes, you can use a 3-wire or a 4-wire connection. A 4-wire connection is required for all mobile and manufactured home installations, as well as all new construction after January 1, 1996. A 3-wire connection is NOT permitted on new construction after January 1, 1996. If in doubt, please check your local building codes or consult with your local building inspector...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWhat color options are there for the LG stackable washer/dryers
Asked by Nancy.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Hello there, Nancy. Thank you for asking about the LG WKEX200HBA. We understand your inquiry regarding the available color options for this WashTower. According to the product specifications, this series is available in Black Steel, Candy Apple Red, Nature Green, and White. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4VP If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: Questiondoers the unit come in two pieces
Asked by Norm.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White. The LG WashTower is designed as a single, integrated unit to provide a seamless and space-saving laundry experience. Unlike traditional stackable sets that consist of two separate machines, the WashTower is manufactured as one vertical appliance with a centralized Control Center™ located in the middle. This allows you to easily operate both the washer and dryer from one convenient location. Because it is a unified system, it is shipped as one piece and cannot be separated into two individual units or installed side-by-side. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4VP For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDoes this unit use a dryer vent?
Asked by JohnkG.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- A:Answer Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding whether the LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence requires a dryer vent. We understand that knowing the installation requirements is essential for your home setup. This specific electric model is a vented dryer system, which means it does require a 4-inch rigid metal duct to exhaust hot, moist air to the outside of your home. To ensure your unit operates at peak efficiency and maintains the high performance of the built-in intelligence features, proper external venting is necessary. We want to ensure your installation is safe and provides the best drying results for your laundry. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-black-steel/J7G564PZRS For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDoes this come with a warranty
Asked by Susan.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Hi there, Susan. Thank you for your interest in the LG WashTower (Model # WKEX200HBA). We understand your inquiry regarding the warranty coverage for this unit. To answer your question, yes, this model comes with a manufacturer warranty. It covers 1 Year for Parts and Labor, 3 Years for the Drum, and 10 Years for the Direct Drive Motor. Your feedback is important, and we'd like to assist you further. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4VP If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionIf one is broken, can I replace that unit only?
Asked by Hsin.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer I don’t think so..
Answered by AlmaR
