Questions & Answers
- Model:
- WKE100HVA
- |
- SKU:
- 6451030
Q: QuestionWhat is the door vertical clearance required for installation?
Asked by Anonymous.
- A:Answer Hello there! Thank you for your inquiry about the LG WKE100HVA WashTower. We understand you're looking for the door vertical clearance required for installation. Based on the product dimensions, the total height of the WashTower is 74 3/8", and with the door open, the depth is 55". It's important to ensure that there is adequate space in your installation area for the door to open fully, considering this depth. To allow for easy access to the washer and dryer, we recommend a minimum clearance of about 56" for the door to open properly. https://www.lg.com/us/washers-dryers/lg-wke100hva-washtower#pdp_specs For additional questions or assistance, please feel free to send us a private message on Social Media @LGUSSupport. Our team is happy to help! We appreciate your patience. —Renzo
Answered by LG Digital Customer Care

Q: QuestionModel number of Tower stack unit…any model
Asked by Anonymous.
- A:Answer Hi there! Thank you for your question. We understand that you're looking for the model number of the tower stack unit for the WKE100HWA. The WKE100HWA is the Washtower model, which is a combination washer and dryer unit. However, if you're asking for a stackable washer and dryer option, the WKEX300HBA is another similar model in the Washtower series that features an integrated, space-saving design with a washer and dryer in one unit. If you need more information about these models or need assistance with any specific setup or compatibility, please feel free to send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you! https://www.lg.com/us/washers-dryers/lg-wkex300hba-washtower#pdp_specs We appreciate your patience! —Renzo
Answered by LG Digital Customer Care

Q: QuestionWhat is the dryer venting capability? My requirements need to exceed 34' with 2 90 degree turns & 32' with 3 90 degree turns
Asked by Gary.
- A:Answer Hi there, Gary. Thank you for reaching out with your question about venting capabilities for the LG WashTower™ (Model: WKE100HWA). The dryer in this model offers 3-way venting, which should provide flexibility for your setup. However, for your specific requirements of venting up to 34 feet with 2 90-degree turns or 32 feet with 3 90-degree turns, it’s important to note that the maximum recommended vent length will depend on factors such as duct diameter, type of material, and the number of turns. For most dryers, a general recommendation is that venting should not exceed 25 feet with a standard 4-inch vent and fewer turns. If you need to exceed these lengths or the number of turns, it may require using larger ducting or additional vent boosters. We would suggest consulting the installation manual for the specific venting length recommendations for this model or contacting an installer to ensure your setup is efficient and safe. You can also check if a vent booster fan might help with the extended distance and turns. https://www.lg.com/us/washers-dryers/lg-wke100hwa-washtower#pdp_specs Feel free to reach out if you need more details, or send us a message @LGUSSupport if you have any further questions! —Renzo
Answered by LG Digital Customer Care

Q: QuestionIs this apartment friendly, like a portable washer
Asked by cuteasdeath.
- A:Answer I live in an apartment and I have this in my kitchen. I would not say it’s portable, it is all 1 unit and it’s pretty big. But I absolutely love it and I’m happy I purchased it. It cleans well and has many different settings and it dries a full large load in 40 minutes.
Answered by LynnM
Q: QuestionIS this model made in Korea or China?
Asked by neighbor.
- A:Answer Hello there! Thank you for your question about the LG WashTower, model WKE100HVA. We understand how important it is to know the origin of your appliances. This model is manufactured in South Korea. https://www.lg.com/us/washers-dryers/lg-wke100hva-washtower#pdp_specs If you have any more questions or need further information, please feel free to send us a private message on social media @LGUSSupport. We’re here to assist you! —Renzo
Answered by LG Digital Customer Care

Q: QuestionDoes the dryer have a reverse tumble feature where the drum alternates rotation during the drying cycle?
Asked by JT.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer No
Answered by BrianF
Q: QuestionHi just purchased this, and was wondering how to move it On my yearly mandatory Vent cleaning?
Asked by Anonymous.
- A:Answer Hello there, thank you for your question about the WKE100HVA. To move your unit for yearly vent cleaning, you should first unplug the appliance from the power source. Next, gently pull the unit away from the wall, being cautious not to damage any connections. If there are any hoses or ducts, ensure to disconnect them carefully. Once the vent cleaning is complete, you can reattach any hoses and plug the unit back in. If you need more detailed instructions or assistance, please send us a private message on Social Media @LGUSSupport, and we’ll be happy to help! Thank you for reaching out! —Avril
Answered by LG Digital Customer Care

Q: QuestionWill the vent hose be included or purchased separately .
Asked by Bluebird.
- A:Answer Thank you for reaching us regarding LG WashTower. No, the vent hose for the LG WKE100HWA washer/dryer combo is not included and must be purchased separately. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HWA.ABWEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionDoes the dryer have a lint catch/ filter?
Asked by Lief.
- A:Answer Thank you for reaching us regarding LG WashTower. Yes, the LG WKE100HWA dryer is equipped with a lint filter. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HWA.ABWEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: Questionis there steam in the dryer?
Asked by 5165.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- A:Answer Yes
Answered by BrianF
Q: QuestionLG 4.5 Cu Ft Front Load Washer/Dryer Tower; my washer will not turn on. I've tried to unplug - restart, checked fuses, and held the restart button - and still will not turn on. the dryer turns on and works. So it can't be the power or the fuse box.
Asked by TL.
- A:Answer Hi there! It sounds like you've already tried some effective troubleshooting steps for your LG WKE100HVA washer. Since the dryer is functioning and the power supply seems fine, the issue might be specific to the washer. Here are a few additional steps you can take: Check that the washer door is securely closed and latched, as the washer won’t start if the door is not properly locked. Inspect the control panel for any visible signs of damage or issues; sometimes, a reset of the control panel might be needed. Also, double-check all connections and cables to ensure they are properly secured and not damaged. Look for any error codes on the display (if applicable), as these codes can provide specific information about what might be wrong. If these steps don’t resolve the issue, it may be best to contact a professional technician for further diagnosis and repair. For more detailed assistance, please send us a private message on Social Media @LGUSSupport. Our team will be happy to help you further. We appreciate your patience and hope to get your washer back in working order soon! —Renzo
Answered by LG Digital Customer Care

Q: QuestionHow can you build a stacked washer dryer that only hinges the doors on the left ? This will not work in situations where the unit is on the right side of the room ? Even if you didn’t make the doors reversible, you need to make two units, one L, one R.
Asked by Anonymous.
- A:Answer I agree! I turned the unit and had to rearrange the whole laundry room. The it wasn’t easy but the change made everything easier!
Answered by JaniceB
Q: QuestionCan this electric stackable washer and dryer be next to a water heater on a pedestal?
Asked by Bailey.
- A:Answer Hello, Bailey. Thank you for your question about the LG WKE100HVA WashTower. It's important to ensure proper spacing and ventilation when installing stackable washers and dryers next to other appliances like water heaters. While it's generally recommended to maintain adequate clearance and ventilation around appliances for safety and efficiency, the specific installation requirements may vary based on local building codes and manufacturer guidelines. We recommend consulting with a qualified installer or contacting our customer support team directly for personalized guidance on the best placement options for your LG WashTower. If you have any more questions or need further assistance, please send us a private message on our social media platform via @LGUSSupport, and our team will be happy to assist you. We appreciate your interest in LG products. ^Sam
Answered by LG Digital Customer Care

Q: QuestionDoes LG make a matching pedestal/stand with storage dryer?
Asked by pedestaforwashtower.
- A:Answer Thank you for reaching us regarding LG WashTower. Yes, LG does offer a matching pedestal with storage for the WKE100HVA WashTower. The LG WDP5W pedestal is designed specifically for this single unit washer-dryer combo. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HVA.ASSEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionDoes the dryer have a steam feature to remove wrinkles from clothes that need refreshing
Asked by Pjms.
- A:Answer Hello there! Thank you for your inquiry about the WKE100HWA dryer. Yes, this model features a steam function designed to help remove wrinkles and refresh your clothes. The steam feature is excellent for revitalizing garments without a full wash cycle, making it a convenient option for busy lifestyles. If you have any further questions or need assistance with using this feature, please feel free to send us a private message on Social Media @LGUSSupport. We’re here to help! Thank you for reaching out! —Avril
Answered by LG Digital Customer Care

Q: QuestionCan this unit be used with a pedestal?
Asked by Rose.
- A:Answer Hi, Rose. The LG WKE100HWA single-unit front-load WashTower cannot be used with a pedestal. The pedestals are designed for certain washer and dryer models, but not the WashTower. -Charles
Answered by LG Digital Customer Care

Q: QuestionDoes this arrive in two pieces that are then stacked? It is a tight fit down stairs and through doors.
Asked by SusanF.
- A:Answer Thank you for your interest in the LG WashTower. Yes, the LG WKE100HWA WashTower arrives in two separate pieces that are then stacked together during installation. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HWA.ABWEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionCan a king size comforter fit in the washer and dryer?
Asked by Moxie.
- A:Answer Thank you for reaching us regarding LG WashTower. No, a king size comforter will not fit in the LG WKE100HVA washer and dryer. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HVA.ASSEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionWhere can I purchase a new rubber seal for the washer? Can it be replaced? The rubber seal right inside the door.
Asked by Washer.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Hello. We appreciate your question. Please take a look at the link below to purchase the seal for the washer WKEX200HWA. Please know that the part number is MDS66290824. If you have any more questions, please contact us on social media @LGUSSupport • https://lgparts.com/products/mds66290824?_pos=1&_sid=398d2b258&_ss=r. ^Con
Answered by LG Digital Customer Care

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