Questions & Answers
- Model:
- WKEX200HGA
- |
- SKU:
- 10758150
Q: Questiondo I need to have this vented to the outside? I live in an apartment in NYC and have a laundry room but no way to vent it outside. In the past I've had units that have a collector for the moisture. thanks.
Asked by DryerVenting.
- A:Answer Sure
Answered by Puck
Q: Questionif one of the units needs replaced, can that be done or do you have to replace both units?
Asked by pdnwright.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Hello, we have to replace the whole unit since this is not possible to separate.^Venette
Answered by LG Digital Customer Care

Q: QuestionDo you remove old appliances?
Asked by decbec.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Hello, please contact BestBuy regarding this concern.^Venette
Answered by LG Digital Customer Care

Q: Questiondoes the LG washer have an internal drip pan ? i
Asked by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hello, unfortunately it does not have since it is just optional.^Venette
Answered by LG Digital Customer Care

Q: QuestionWhat is the height of the top of the dryer door? I have a pipe that may be in the way of the dryer door opening and need to know the height of the door to know if it will clear the pipe when it is opened.
Asked by eiandy.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hello, here is what we have, Product (WxHxD) 27" x 74 3/8" x 30 3/8".^Venette
Answered by LG Digital Customer Care

Q: QuestionWho installs the side vent kit, the company doing the installation, LG, the buyer?
Asked by Anonymous.
- A:Answer Hello, you can contact BestBuy to check if they can offer installation for the side vent kit.^Venette
Answered by LG Digital Customer Care

Q: QuestionHow long does it take to do for a normal load to wash and dry?
Asked by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Regrettably, the owner's manual nor specifications provide an estimated time to wash/dry a normal size load. The washer uses load sensing to detect the load size and estimate the appropriate wash time and uses a similar method for drying time. Please seek help on the customer forums at https://www.facebook.com/LGUSA; they are a great resource for getting help from other LG customers. Thank you. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionCan you wash a king size bed comforter?
Asked by HughJanus.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Yes
Answered by OLED77TV
Q: QuestionDoes this unit have WASHERTOWER with steam & built in inteligence ?
Asked by Donna.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Washtower WKE100HWA has a Steam feature for the washer. It features Artificial Intelligence (AI) technology that can select optimal wash & dry motions and settings. Washer can auto-select a compatible drying cycle. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionWhat is the drain holes in the bottom of the washer used for?
Asked by Filter.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer This drain trap catches loose items before entering the main drain, which can cause major drainage issues. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionWHAT SIZE OF PVC DRAIN PIPE IS REQUIERED FOR THE WASHER AT THE WALL CONNECTION.
Asked by BATWOMEN69.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Please see the installation manual and refer to page 24 for guidance on Using a Standpipe to Drain, https://images.thdstatic.com/catalog/pdfImages/a5/a5814fa6-17c3-4e3a-8221-ab5663b664a1.pdf. For further assistance, please reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionDoes this model come in a ventless dryer version?
Asked by RGNYC.
- A:Answer No, there is not a ventless version of the washtower models. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionCan this unit be vented out the side or just the back?
Asked by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer The appliance is configured to vent to the rear. It can also vent to the side. The side venting kit is 3911EZ9131X, Dryer Side Vent, https://www.lg.com/us/laundry-accessories/lg-3911ez9131x. ^Daphane
Answered by LG Digital Customer Care

Q: Questionis the dryer ventless?
Asked by NNPDX.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer No, the dryer is vented. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionCan the unit be split in half between the washer and dryer to accommodate a tight entry into a laundry room and be reassembled?
Asked by Ryan.
- A:Answer The washtower can be disassembled to facilitate moving or servicing but will not operate as a side by side. Please see page 29 of the owner's manual for Disassembly instructions. The manual can be downloaded from the support page at https://www.lg.com/us/support/product/lg-WKEX200HBA.ABLEEUS. Select "Find Manuals & Documents. For further assistance, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionFrom ground up what’s the vents measurements?
Asked by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer I am sorry, the dimensions for the height of the dryer vent is not a published specification. Please see the owner's manual page 9 to see an illustration of the rear of the unit. You can download the manual from the support page at https://www.lg.com/us/support/product/lg-WKEX200HBA.ABLEEUS. You can also try to seek help on the forums on https://www.facebook.com/LGUSA; it is a great resource for getting help from other LG customers. Thank you. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionDoes the electric stacking washer/dryer model WKE100HVA require separate 220v and 110v power plugs, or do they run off the single 220v?
Asked by Rob100.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer They do not run off the same plug. We made that mistake and had to have an electrician come out to put a 110 plug in.
Answered by Good
Q: QuestionLG has responded with conflicting answers to questions about the power cords on the unit with electric dryer. Sometimes they say a single 240v power cord is sufficient; sometimes they say a 240v (dryer) and 120v (washer) is needed. Which is it?
Asked by Dave.
- A:Answer Both. The washer has an attached 120v. Like most other dryers, you will need to provide and attach your own 240v cord.
Answered by MoodyPreacher
Q: QuestionIs the dryer ventless or does it need to be vented to the outside?
Asked by Mona.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer This unit is vented. Only the gas model must be vented outdoors. ^Daphane
Answered by LG Digital Customer Care

Q: Questionthis unit requires a 110 and 220 service outlet ?
Asked by clearasabell.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer The laundry center units only require one grounded 240V outlet, single-phase circuit, fused at 30 amperes. The circuit must be fused on both sides of the line. ^Daphane
Answered by LG Digital Customer Care

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