Questions & Answers

Name: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Brand: LG
SKU: 6511283
Price: 1799.99 USD
Availability: InStock
Rating: 4.6 (2691 reviews)

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green

Model:: WKEX200HGA; |
SKU:: 6511283

User rating, 4.6 out of 5 stars with 2691 reviews.

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QuestionLG 4.5 Cu Ft Front Load Washer/Dryer Tower; my washer will not turn on. I've tried to unplug - restart, checked fuses, and held the restart button - and still will not turn on. the dryer turns on and works. So it can't be the power or the fuse box.
Asked 1 year ago by TL.
- Answer Hi there! It sounds like you've already tried some effective troubleshooting steps for your LG WKE100HVA washer. Since the dryer is functioning and the power supply seems fine, the issue might be specific to the washer. Here are a few additional steps you can take: Check that the washer door is securely closed and latched, as the washer won’t start if the door is not properly locked. Inspect the control panel for any visible signs of damage or issues; sometimes, a reset of the control panel might be needed. Also, double-check all connections and cables to ensure they are properly secured and not damaged. Look for any error codes on the display (if applicable), as these codes can provide specific information about what might be wrong. If these steps don’t resolve the issue, it may be best to contact a professional technician for further diagnosis and repair. For more detailed assistance, please send us a private message on Social Media @LGUSSupport. Our team will be happy to help you further. We appreciate your patience and hope to get your washer back in working order soon! —Renzo
  Answered 1 year ago by LG Digital Customer Care
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QuestionHow can you build a stacked washer dryer that only hinges the doors on the left ? This will not work in situations where the unit is on the right side of the room ? Even if you didn’t make the doors reversible, you need to make two units, one L, one R.
Asked 1 year ago by Anonymous.
- Answer I agree! I turned the unit and had to rearrange the whole laundry room. The it wasn’t easy but the change made everything easier!
  Answered 1 year ago by JaniceB
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QuestionIs the dryer vented or unvented?
Asked 1 year ago by jack.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Vented!
  Answered 1 year ago by JaniceB
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QuestionCan this electric stackable washer and dryer be next to a water heater on a pedestal?
Asked 1 year ago by Bailey.
- Answer Hello, Bailey. Thank you for your question about the LG WKE100HVA WashTower. It's important to ensure proper spacing and ventilation when installing stackable washers and dryers next to other appliances like water heaters. While it's generally recommended to maintain adequate clearance and ventilation around appliances for safety and efficiency, the specific installation requirements may vary based on local building codes and manufacturer guidelines. We recommend consulting with a qualified installer or contacting our customer support team directly for personalized guidance on the best placement options for your LG WashTower. If you have any more questions or need further assistance, please send us a private message on our social media platform via @LGUSSupport, and our team will be happy to assist you. We appreciate your interest in LG products. ^Sam
  Answered 1 year ago by LG Digital Customer Care
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QuestionDoes LG make a matching pedestal/stand with storage dryer?
Asked 1 year ago by pedestaforwashtower.
- Answer Thank you for reaching us regarding LG WashTower. Yes, LG does offer a matching pedestal with storage for the WKE100HVA WashTower. The LG WDP5W pedestal is designed specifically for this single unit washer-dryer combo. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HVA.ASSEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
  Answered 1 year ago by LG Digital Customer Care
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QuestionDoes the dryer have a steam feature to remove wrinkles from clothes that need refreshing
Asked 1 year ago by Pjms.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Hello there! Thank you for your inquiry about the WKE100HWA dryer. Yes, this model features a steam function designed to help remove wrinkles and refresh your clothes. The steam feature is excellent for revitalizing garments without a full wash cycle, making it a convenient option for busy lifestyles. If you have any further questions or need assistance with using this feature, please feel free to send us a private message on Social Media @LGUSSupport. We’re here to help! Thank you for reaching out! —Avril
  Answered 1 year ago by LG Digital Customer Care
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QuestionCan this unit be used with a pedestal?
Asked 1 year ago by Rose.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Hi, Rose. The LG WKE100HWA single-unit front-load WashTower cannot be used with a pedestal. The pedestals are designed for certain washer and dryer models, but not the WashTower. -Charles
  Answered 1 year ago by LG Digital Customer Care
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QuestionDoes this arrive in two pieces that are then stacked? It is a tight fit down stairs and through doors.
Asked 1 year ago by SusanF.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Thank you for your interest in the LG WashTower. Yes, the LG WKE100HWA WashTower arrives in two separate pieces that are then stacked together during installation. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HWA.ABWEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
  Answered 1 year ago by LG Digital Customer Care
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QuestionCan a king size comforter fit in the washer and dryer?
Asked 1 year ago by Moxie.
- Answer Thank you for reaching us regarding LG WashTower. No, a king size comforter will not fit in the LG WKE100HVA washer and dryer. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HVA.ASSEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
  Answered 1 year ago by LG Digital Customer Care
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QuestionWhere can I purchase a new rubber seal for the washer? Can it be replaced? The rubber seal right inside the door.
Asked 1 year ago by Washer.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Hello. We appreciate your question. Please take a look at the link below to purchase the seal for the washer WKEX200HWA. Please know that the part number is MDS66290824. If you have any more questions, please contact us on social media @LGUSSupport • https://lgparts.com/products/mds66290824?_pos=1&_sid=398d2b258&_ss=r. ^Con
  Answered 1 year ago by LG Digital Customer Care
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QuestionWill they remove and take old washer and dryer
Asked 1 year ago by Kcs.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Hello there! Thank you for your question about the LG WKE100HWA washer and dryer. Best Buy does offer a haul-away service for old appliances. For a fee, they can remove and take away your old washer and dryer during the delivery of your new units. It’s best to check with the specific store or during the purchase process to confirm the availability of this service. If you have more questions or need further assistance, please send us a private message on Social Media @LGUSSupport. We’re here to help! —Avril
  Answered 1 year ago by LG Digital Customer Care
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QuestionIf I buy this washer/dryer unit, do you take the old appliances after installing the new one?
Asked 1 year ago by Anonymous.
- Answer Yes, for a small additional fee.
  Answered 1 year ago by user254797
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QuestionHow many outlets does this unit need? What type of plug/s (prong type) does it have?
Asked 1 year ago by Marcus.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Thank you for your interest in the LG WashTower. The LG WashTower WKE100HWA requires a single 240V, 60Hz, 30A electrical outlet. It has a 4-prong plug. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HWA.ABLEEUS. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
  Answered 1 year ago by LG Digital Customer Care
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QuestionWhy do I have to use semi-rigid ductwork that came with the machine kit? Why can't I use my existing flexible duct? The installer would not install it because I didn't have an adapter for flexible to semi-rigid.
Asked 1 year ago by Sasha.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Hi there. Thank you for sharing your experience with us. We understand that the requirement to use semi-rigid ductwork with your WKE100HWA washer/dryer unit has caused some confusion. Your feedback is important, and we'd like to assist you further. Semi-rigid ductwork is recommended because it provides better airflow, is less likely to become crushed or kinked, and reduces the risk of lint buildup, which can be a fire hazard. Flexible ductwork, on the other hand, can easily become bent or crushed, leading to airflow restrictions and potential safety issues. The installer’s insistence on using an adapter for the transition from flexible to semi-rigid ductwork ensures that the system meets safety standards and operates efficiently. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions with you. We appreciate your patience. —Renzo
  Answered 1 year ago by LG Digital Customer Care
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QuestionCan the stackable W/D combo be made to sit side by side if you want it to
Asked 1 year ago by Andrea.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer Hi there. Thank you for reaching out. We understand that you’re considering whether your stackable washer and dryer combo, model WKEX200HBA, can be positioned side by side instead of stacked. The WKEX200HBA is designed to be stackable for space-saving purposes, but it can be arranged side by side if you prefer. Here are some general steps to ensure proper setup: Check Dimensions: Ensure you have enough space in your laundry area for both units side by side. Measure the dimensions of the washer and dryer to confirm they will fit. Adjust Venting and Plumbing: When positioning them side by side, you’ll need to ensure that the venting and plumbing are adjusted accordingly. This may involve relocating or extending hoses and vents. Install a Spacer: If you were previously using a stacking kit, you might need to use a spacer or adjust the installation to ensure proper airflow and functionality when the units are side by side. If you have any concerns or need assistance with the setup, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to help. We appreciate your patience. —Renzo
  Answered 1 year ago by LG Digital Customer Care
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QuestionHi for this to be Electric can I just plug it in and start to wash
Asked 1 year ago by Navy.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer Thank you for reaching us regarding LG WashTower. No, to use the LG WKEX200HBA WashTower, you need to install it properly. It must be connected to both water and electricity before you can start washing. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKEX200HBA.ABLEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
  Answered 1 year ago by LG Digital Customer Care
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QuestionIf the washer or dryer alone needs repaired, does the entire system fail?
Asked 1 year ago by AW.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Hi, there. Great question! The LG Wash Tower (WKE100HWA) model is similar to a stacked washer and dryer set, where if one component fails, the whole unit must be replaced since the washer and dryer are integrated and not designed to be replaced individually. For more questions and concern, please reach out to us on social media @LGUSSupport. ^Juvy
  Answered 1 year ago by LG Digital Customer Care
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QuestionDoes this use one electrical plug or two? Will it run on regular 110 current? Thank you. R.
Asked 1 year ago by Randysfo.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer This needs a 110 outlet for the washer part and a 30 amp 220 dryer outlet. Both required
  Answered 1 year ago by Anonymous
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QuestionCan the doors on the stackable be switched so that they open on the same side?
Asked 1 year ago by Suzanne.
- Answer Thank you for your interest in the LG WashTower. The doors on the LG WKE100HVA stackable laundry center can be switched so that they open on the same side. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HVA.ASSEEUS. ^Cris
  Answered 1 year ago by LG Digital Customer Care
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QuestionIs the dryer vented or ventless?
Asked 1 year ago by Karwill.
- Answer Thank you for your interest in the LG WashTower. No, the LG WKE100HVA WashTower has a vented dryer, not a ventless dryer. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HVA.ASSEEUS. ^Cris
  Answered 1 year ago by LG Digital Customer Care
  Answer this question

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Questions & Answers

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green

Q: QuestionLG 4.5 Cu Ft Front Load Washer/Dryer Tower; my washer will not turn on. I've tried to unplug - restart, checked fuses, and held the restart button - and still will not turn on. the dryer turns on and works. So it can't be the power or the fuse box.

Q: QuestionHow can you build a stacked washer dryer that only hinges the doors on the left ? This will not work in situations where the unit is on the right side of the room ? Even if you didn’t make the doors reversible, you need to make two units, one L, one R.

Q: QuestionIs the dryer vented or unvented?

Q: QuestionCan this electric stackable washer and dryer be next to a water heater on a pedestal?

Q: QuestionDoes LG make a matching pedestal/stand with storage dryer?

Q: QuestionDoes the dryer have a steam feature to remove wrinkles from clothes that need refreshing

Q: QuestionCan this unit be used with a pedestal?

Q: QuestionDoes this arrive in two pieces that are then stacked? It is a tight fit down stairs and through doors.

Q: QuestionCan a king size comforter fit in the washer and dryer?

Q: QuestionWhere can I purchase a new rubber seal for the washer? Can it be replaced? The rubber seal right inside the door.

Q: QuestionWill they remove and take old washer and dryer

Q: QuestionIf I buy this washer/dryer unit, do you take the old appliances after installing the new one?

Q: QuestionHow many outlets does this unit need? What type of plug/s (prong type) does it have?

Q: QuestionWhy do I have to use semi-rigid ductwork that came with the machine kit? Why can't I use my existing flexible duct? The installer would not install it because I didn't have an adapter for flexible to semi-rigid.

Q: QuestionCan the stackable W/D combo be made to sit side by side if you want it to

Q: QuestionHi for this to be Electric can I just plug it in and start to wash

Q: QuestionIf the washer or dryer alone needs repaired, does the entire system fail?

Q: QuestionDoes this use one electrical plug or two? Will it run on regular 110 current? Thank you. R.

Q: QuestionCan the doors on the stackable be switched so that they open on the same side?

Q: QuestionIs the dryer vented or ventless?

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QuestionLG 4.5 Cu Ft Front Load Washer/Dryer Tower; my washer will not turn on. I've tried to unplug - restart, checked fuses, and held the restart button - and still will not turn on. the dryer turns on and works. So it can't be the power or the fuse box.

QuestionHow can you build a stacked washer dryer that only hinges the doors on the left ? This will not work in situations where the unit is on the right side of the room ? Even if you didn’t make the doors reversible, you need to make two units, one L, one R.

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QuestionCan this electric stackable washer and dryer be next to a water heater on a pedestal?

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QuestionCan this unit be used with a pedestal?

QuestionDoes this arrive in two pieces that are then stacked? It is a tight fit down stairs and through doors.

QuestionCan a king size comforter fit in the washer and dryer?

QuestionWhere can I purchase a new rubber seal for the washer? Can it be replaced? The rubber seal right inside the door.

QuestionWill they remove and take old washer and dryer

QuestionIf I buy this washer/dryer unit, do you take the old appliances after installing the new one?

QuestionHow many outlets does this unit need? What type of plug/s (prong type) does it have?

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QuestionHi for this to be Electric can I just plug it in and start to wash

QuestionIf the washer or dryer alone needs repaired, does the entire system fail?

QuestionDoes this use one electrical plug or two? Will it run on regular 110 current? Thank you. R.

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QuestionIs the dryer vented or ventless?