Questions & Answers

Q: QuestionIs this available with a gas dryer?

Asked 2 years ago by Bryan.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Candy Apple Red

• A:Answer Hi, this is the available gas dryer WKGX201HRA. ^Vanessa

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionCan we put metal appliance rollers under the washer/dryer unit, to make cleaning under/behind it easier.

Asked 2 years ago by ChickAhDee1.

• A:Answer Hi, we don't recommend it as this might cause vibrations and unbalanced. ^Vanessa

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionHow low is the washer door?

Asked 3 years ago by Wondering.

• A:Answer It is 10 1/2 inches from the base of the washer.

  Answered 2 years ago by Anonymous

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Q: QuestionCan you vent the dryer on the left side?

Asked 3 years ago by Kelly.

• A:Answer The vent comes out of the unit in the center on the bottom so you can direct it either way

  Answered 2 years ago by HetoInc

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Q: QuestionCan you mute the end of cycle melody for the dryer? You can for the washer as noted previously

Asked 3 years ago by Lunasol.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer Hi, Press and hold the COLD WASH button for three good seconds to toggle Signal Notification sound between ON and OFF. ^Vanessa

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionCan you mute the end of cycle buzzer?

Asked 3 years ago by Lunasol.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer There's no buzzer it's a small Musical song. It's not very loud

  Answered 2 years ago by robotfixerVerified Purchase

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Q: QuestionMy current one piece stackable unit has a drain tray underneath it, do I have to remove the drain tray to install this unit or can it stay ?

Asked 3 years ago by TonyANA.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer There is enough clearance for the unit to set on your current tray, if not you should be able to raise your unit by the turning the feet to the height needed, just be sure it's level. I put a 5ft level on top from front to back and left to tight then from back left corner to right front corner to check if level

  Answered 3 years ago by TimothyVerified Purchase

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Q: QuestionWill I be able to wash and dry at the same time.

Asked 3 years ago by Carol.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green

• A:Answer Absolutely

  Answered 3 years ago by CherieC

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Q: QuestionAny issues with the graphite finish peeling? My LG refrigerator finish is peeling which makes me hesitant to go with the graphite. Thank you.

Asked 3 years ago by Michelle.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer I haven’t had any peeling and pray to God I don’t. It would upset me for sure. By insurance that way everything is covered.

  Answered 3 years ago by TBryantVerified Purchase

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Q: QuestionIf one breaks can it be repaired or replaced without having to replace both.

Asked 3 years ago by Wayne.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer Hi, Yes they can be repaired/replaced as they are not running on the same power cord/power supply. ^Vanessa

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this 4.5 cubic washer fit a King comforter?

Asked 3 years ago by TonyNAN.

• A:Answer Yes lits of room

  Answered 3 years ago by MargaretM

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Q: QuestionCan this 4.5 Cubic washer fit a king size comforter?

Asked 3 years ago by TonyNAN.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer Yes, I've washed and dryed my queen comforter a few times now with no issue

  Answered 3 years ago by TimothyVerified Purchase

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Q: QuestionI just received my delivery and read the entire washer manual, once the cycle starts an IE letter shows up and the cycle never completes. leaving clothes soaked. It should not be this complicated to add more details to the manual as to what to do.

Asked 3 years ago by Jennifer.

• A:Answer Read your manual. I ignored it and started the cycle over and it just kept filling the water and you can imagine the outcome of this episode. It was like a river flowing!

  Answered 3 years ago by CherieCVerified Purchase

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Q: QuestionCan you change the way the doors swing? If I wanted to buy 2 sets, I’d need the door one set 1 to swing left and set 2 to swing right.

Asked 3 years ago by Brandon.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green

• A:Answer No you cannot, we wanted to do the same thing.

  Answered 3 years ago by CherieC

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Q: QuestionWhat is extra parts are needed to install this washer/dryer combo. Does it come with the power cords? Do I need to buy a washing machine fill hose? What are the model # so I can purchase.

Asked 3 years ago by Lily.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer Hi, Yes. you need to purchase hot and cold hoses. Here are our Parts distributor where you can order it Eastern Time Zone: C.E. Sundberg Company (800-621-9190) www.sundbergamerica.com Mar-Cone Appliance Parts Company (866-678-9132) http://marcone.com/ Central Time Zone: Dey Appliance Parts Service (800-397-1339) www.deydistributing.com Encompass Supply Chain (855-371-0084) www.encompass.com Here's the installation video https://www.youtube.com/watch?v=C-J4FZj5fVg. ^Vanessa

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionCan XXTRA WATER BE ADDED TO WASH OR RINSE MANUALLY?

Asked 3 years ago by moke.

• A:Answer Hi,You cannot added water manually or rinse manually. ^Vanessa

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionHi about 1 month ago we purchased an Single Unit Front Load LG WashTowerTM with Center ControlTM 4.5 cu.. There was a notice on the website entry for the machine that it was eligible for a $500 rebate.... but I cannot find such a thing anywhere. Thanks

Asked 3 years ago by Dania.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer I’m sorry, that’s the first I am hearing of this. I had bought my tower back in august and nothing was mentioned re a rebate.

  Answered 3 years ago by BarbaraVVerified Purchase

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Q: QuestionWhat is the time of the wash cycles. Ie 60 minutes?

Asked 3 years ago by Greg.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer It depends on the cycle, but for normal cycle estimated is 57minutes.^Venette

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionHow long is the 220v and what site the cord go

Asked 3 years ago by Ken.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Candy Apple Red

• A:Answer Hello, approximately of 6ft long and it is located at the back of the dryer.^Venette

  Answered 2 years ago by LG Digital Customer Care

  
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