A:AnswerYes, this unit can be vented to the left side. Right-side venting is not available on gas models. You will need an adapter kit, part number LG Dryer Side Vent 3911EZ9131X, https://www.lg.com/us/laundry-accessories/lg-3911ez9131x. ^Daphane
A:AnswerYes there is a kit but Best Buy does not carry it. You have to reach out to LG directly for the part. It’s about 70.00
Installing the kit is another story as I have had 3 different crews from Best Buy say they can’t do it (not sure if lack of training or simply laziness) and as a result, the unit has been sitting in my dining room for over a month now... good luck.
A:AnswerHello there, Nataraj. Thank you for sharing your experience with us. We understand your inquiry about Best Buy's installation services for the LG Washtower model WKGX201HBA, especially given your tight stairway and basement height restrictions.
The LG Washtower is a combined unit, meaning the washer and dryer are attached and designed to be moved together. This is an important consideration for narrow spaces.
Best Buy's standard policy for appliance delivery and installation includes bringing the product to the room of your choice and unboxing it. They do emphasize that customers should measure all doorways, hallways, and stairways to ensure the appliance will fit the delivery path. While their delivery teams are often experienced with challenging situations, the ability to maneuver a large unit like the Washtower through extremely tight or oddly shaped spaces (like a 28-inch wide staircase or areas with limited basement height) can depend on the specific delivery team and their assessment on site. They generally have policies against lifting units over certain heights (like a banister if it's too high) for safety reasons.
For situations with very tight or unusual access, it's always best to contact Best Buy directly to discuss your specific concerns and confirm if they can accommodate the delivery and installation. They may be able to provide a more definitive answer or offer a pre-measurement service to assess the feasibility.
https://www.bestbuy.com/site/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-gas-dryer-washtower-with-steam-and-built-in-intelligence-black-steel/6420309.p?skuId=6420309
Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
A:AnswerThe Steam Fresh cycle for the dryer in the ENERGY STAR® Certified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer, Model # WKGX201HWA uses the power of steam to quickly reduce wrinkles and odors in fabrics.
It brings new life to wrinkled clothes that have been stored for an extended time and makes heavily wrinkled clothes easier to iron. It can also be used to help reduce odors in fabrics similarly to how professional dry cleaners use steam to get rid of wrinkles and creases or remove odors and wrinkles from stale clothes, but without using solvents...^Ivan.
A:AnswerHello there. Thank you for sharing your experience with us regarding your LG WashTower™ model WKGX201HBA. We understand your situation and appreciate you reaching out to share your thoughts. From your feedback, it appears that you may be encountering an issue with your unit’s performance, and we’re here to help you resolve it. One troubleshooting step we recommend is to check the venting system to ensure it is free of obstructions, as proper airflow is key for optimal drying performance—especially given the advanced features of your gas dryer option and the AI Sensor Dry™ technology.
Additionally, we suggest verifying that the Wi-Fi connection is stable if you’re utilizing the ThinQ® Smart Technology features. Sometimes, a quick reset of the unit’s network settings can help re-establish a stronger connection, ensuring that all smart features are working as intended. Our team is fully equipped to explore any further potential solutions with you.
https://www.lg.com/us/washers-dryers/lg-wkgx201hba-washtower#pdp_specs
Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience and look forward to resolving this with you.
—Renzo
A:AnswerHello there! Thank you for your inquiry about the WKGX201HBA and your stackable units. We understand how important it is to have your appliances set up correctly.
To stack your LG model DLEX3470V dryer with the WKGX201HBA washer, you will need a stacking kit, which is typically sold separately. This kit provides the necessary support and stability to safely stack the two units on top of each other.
If you need assistance locating the appropriate stacking kit or have further questions about the installation process, please feel free to send us a private message on Social Media @LGUSSupport. Our team is here to help you! We appreciate your patience. —Avril
A:AnswerThank you for your interest in the LG Washer (WKGX201HGA) model. Yes, the LG WKGX201HGA WashTower™, which is a combination unit of a washer and gas dryer, includes installation instructions. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKGX201HGA.AGGEEUS. ^Cris
A:AnswerWhen my unit was delivered they had to take the dryer off. I could see the controls when they did that. Not sure if that is tge only way but you might have to remove the dryer.
A:AnswerThank you for raising your concern regarding LG Front Load LG WashTower™ (WKGX201HBA) model. The water consumption of LG washing machines can vary based on the specific wash cycle and model. For example, the water usage of a different LG washing machine ranged from just over 7.5 gallons for the Speed Wash cycle to just over 23 gallons for the Bright Whites cycle. a different source mentioned that the water usage of an LG washer dryer combination is 12-15 gallons, which is significantly lower than that of some other washers. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
A:AnswerThank you for your interest in the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer (WKGX201HBA) model. The Steam Sanitary button on the LG WKGX201HBA washing machine is used to activate the steam function during a wash cycle. According to the LG website and a product listing from ABC Warehouse, the steam function uses steam to soak a heavy-duty load for a cleaner laundry wash. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKGX201HBA.ABLEEUS. ^Cris
A:AnswerThank you for your interest in the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer (WKGX201HGA) model. Yes, the LG WKGX201HGA WashTower, which includes a 4.5 cu. ft. front load washer and a 7.4 cu. ft. gas dryer, is capable of washing and drying a king-size comforter. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKGX201HGA.AGGEEUS. ^Cris
A:AnswerThank you for your interest in the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer (WKGX201HWA) model. Yes, the LG WKGX201HWA washer has a Permanent Press wash cycle. This cycle is designed for dress clothing, poly/cotton blends, and wrinkle-free clothing items. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKGX201HWA.ABWEEUS. ^Cris
A:AnswerHey, Laird! To convert this WashTower to propane, you'll need the 383EEL3002D adapter linked below! https://www.lg.com/us/appliances-accessories/lg-383eel3002d-gas-dryer-nozzle ^Ian
