Questions & Answers

Q: QuestionDo you need to use the Smart Features on this machine. What if you either don"t want to use them or do not have a smart phone will the machine still function?

Asked 5 years ago by Curious.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and 6Motion Technology - Graphite Steel

• A:Answer Hi, I bought this wash machine couple of weeks ago. I am not using the smart option. Wash machine works like any other wash machine. You don’t have to use this option if you don’t want it.

  Answered 5 years ago by GigiVerified Purchase

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Q: QuestionWhat is the minimum depth required? This will be in a closet.

Asked 5 years ago by Depth.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and 6Motion Technology - Graphite Steel

• A:Answer The required depth is 34-1/4" which includes a 4" clearance behind the unit for proper ventilation. ^Daphane

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionHi, Does this washer also wash with hot water, as it mentions cold water technology. The side kick is optional right? Thank You.

Asked 5 years ago by Anonymous.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and 6Motion Technology - Graphite Steel

• A:Answer Your hot water heater should be set to deliver water at 120–135 °F (48–57 °C) to allow the ENERGY STAR® Qualified LG 4.5 Cu. Ft. 10-Cycle High Efficiency Front-Load Washer with Steam and Built-In Intelligence - Graphite Steel, Model # WM3600HVA to properly control wash temperatures. You can wash with hot or cold water an the temperature indicator lights up when one of Tap Cold, Cold, Warm, Hot or Extra Hot is selected. The washer features a heating element to boost the hot water temperature for Extra Hot settings. This provides improved wash performance at normal water heater settings...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionCan I stop the washer quickly to add items and continue the wash where it left off

Asked 5 years ago by DB.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and 6Motion Technology - Graphite Steel

• A:Answer Yes you can. FYI: The Best Buy workers who hooked my W/D up were wonderful and respectful.

  Answered 5 years ago by LGwasher

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Q: QuestionWhat is the total height when the washer and dryer are stacked?

Asked 4 years ago by Chris.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and 6Motion Technology - Graphite Steel

• A:Answer This units are 77½ " tall when stacked. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionWill this washer fit a king sized comforter?

Asked 5 years ago by Joeeee.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and 6Motion Technology - Graphite Steel

• A:Answer Yes. It would be possible fit a king size comforter into the unit. ^ Jamal

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionIs this washer known for its' quietness? Thanku

Asked 5 years ago by Anonymous.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and 6Motion Technology - Graphite Steel

• A:Answer The ENERGY STAR® Qualified LG 4.5 Cu. Ft. 10-Cycle High Efficiency Front-Load Washer with Steam and Built-In Intelligence - Graphite Steel, Model # WM3600HVA features LG's LoDecibel™ Quiet Operation which has a decibel rating of 44 dBA...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionDoes it have a hot water inlet on the back? The picture of the back of the washer only show a cold water inlet. The installation instructions show a cold and hot water inlet. Thanks

Asked 5 years ago by Mark.

• A:Answer Yes the washer has inlet valves for both hot and cold hoes. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionCan I pack this washer full safely (door can still close)

Asked 3 years ago by Anonymous.

• A:Answer Why would you PACK any washer so full that you arent sure the door will close? I just purchased this washer and it handles large loades fine but i dont PACK it full.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: Questionare doors reversible so as to open on the dryer side?

Asked 4 years ago by BILL.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and 6Motion Technology - Graphite Steel

• A:Answer The door on the washer is not reversible. he door of a washing machine cannot be reversed to open the opposite way. The direction in which a washing machine's door opens cannot be changed due to electrical parts in the machine which cannot be moved. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionCan we stack these and place them on a pedestal drawer?

Asked 4 years ago by PSMike.

• A:Answer Yes, this model is stackable with the matching dryer model DLE3600W (Electric)/DLG3601W (Gas). The compatible pedestal is WDP4W or LG Sidekick WD100CW using Stacking kit KSTK1. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionDoes LG make a washer that opens from the left side?

Asked 5 years ago by Ladybug.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and 6Motion Technology - Graphite Steel

• A:Answer Some washers offer the option of reversing the door hinge to open left to right or vice versa. Please visit https://www.lg.com/us/washers to browse available options. Review the support page or specifications to verify that the door is reversible. ^Daphane

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionDoes the washer have turbowash cycle

Asked 4 years ago by C.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and 6Motion Technology - Graphite Steel

• A:Answer This washer does not have LG's TurboWash3D™ Technology. There is a speed wash cycle that quickly washes lightly soiled clothing and small loads. For high was and rinse efficiency, wash small loads of 2-3 lightly soiled garments, less than 3 pounds. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionWhat is built in intelligence and what is steam for?

Asked 5 years ago by Shirley.

• A:Answer Steam option is a cycle modifier and provides a superior cleaning performance. Using steam gives fabrics the cleaning benefits of a very hot wash. Built in intelligence is offered by way of the LG ThinQ app. The app allows you to communicate with the washer from a smartphone. Available options include the ability to download additional cycles, remote start and smart diagnosis. Please visit the link for more information. ^Daphane http://gscs-manual.lge.com/DFZ/MFL71693706/en-us/main.html#chapter_4

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionHow to use spin only cycle on this washer. Instructions please.

Asked 2 years ago by Lois.

• A:Answer Hello there! To use the spin only cycle on the LG WM3600HWA washer, follow these steps: • Turn on the washer by pressing the Power button. • Without touching the cycle selector knob, press and hold the Spin button for 3 seconds. • The display will show the spin speed options. Press the Spin button repeatedly to select your desired spin speed (e.g. High, Medium, Low). 4 • Once your preferred spin speed is selected, press and hold the Start/Pause button to begin the spin only cycle. Also, please refer this link: https://www.lg.com/us/support/help-library/lg-washer-how-to-use-the-spin-only-cycle--1374092270314 -Junel

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionIs the ADA Compliant Pedestal WDPS1W compatible with this washer and dryer set?

Asked 3 years ago by Anne.

• A:Answer Hi Anne, the WDPS1W model riser is compatible with Model # WM3600HWA.^Chris

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionOne answer says the machine has an internal heater, one says it does not. I need clarity. If no internal heater, how is there a steam option?

Asked 3 years ago by Virgo7.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and 6Motion Technology - Graphite Steel

• A:Answer Hello Virgo7.The "H" in the model number for the LG 4.5 cu. ft. Ultra Large Capacity Smart Wi-Fi Enabled Front Load Washer with Built-In Intelligence & Steam Technology - Graphite Steel, Model # WM3600HVA indicates that it has a built-in heating element to boost the hot water temperature for Extra Hot settings...^Ivan

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionThe power button on my washer works different then all the other buttons on my washer or dryer. They have a simple press/click of the button. But the washer, when I press start, it pushes in about 1 inch and it seems a little wobbly. Is that normal?

Asked 3 years ago by Budgetmama.

• A:Answer That is because it is spring loaded. Meaning that there is spring behind the button that keeps it in place against the front of your machine. When you push it in your button comes away from frame holding the button and seems to be wobbly. Push it in all the way and don't worry about the wobble. Be happy you bought a great washing machine too!

  Answered 3 years ago by oldbahaVerified Purchase

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Q: QuestionDoes this model have antimicrobial protection?

Asked 3 years ago by Anonymous.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and 6Motion Technology - Graphite Steel

• A:Answer Hi, there. This model has no sanitize option for cycle, but this has Allergiene, This cycle helps reduce dust mite populations and helps reduce allergens. Due to the higher energy and temperatures used, this cycle is not recommended for wool,silk, leather, or any other delicate or temperature sensitive items. This model, AAFA certified LG washers with the Allergiene Cycle use the power of steam to remove over 95%* of pet dander and dust. *Based on certification by the Asthma and Allergy Foundation of America (AAFA). ^Vanessa

  Answered 3 years ago by LG Digital Customer Care

  
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