Questions & Answers

Q: QuestionDoes this tv has blu tooth connection for sound?

Asked 2 weeks ago by JMCSac.

This question was asked about the related product: LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)

• A:Answer The LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED42C5PUA, is a Bluetooth-enabled TV (Bluetooth ver. 5.3)...^Ivan.

  Answered 2 weeks ago by LG Digital Customer Care

  
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Q: QuestionHow do I connect my soundbar to the tv

Asked 1 month ago by Linda.

• A:Answer Hi there, Linda. Thank you for reaching out to us. We understand your inquiry regarding connecting a soundbar to your OLED42C5PUA TV. There are a few ways to connect your audio device, but using an HDMI cable is a great option. As a quick step, you can connect the soundbar to the TV's HDMI terminal that has [ARC] written on it. Then, using your TV remote, navigate to [Settings] → [All Settings] → [Sound] → [Sound Out], and select [HDMI (ARC) Connection Device]. LG TV - How to Connect a Sound Bar or Receiver - https://www.lg.com/us/support/help-library/lg-tv-how-to-connect-a-sound-bar-or-receiver--20153207557627 Your feedback is important, and we'd like to assist you further. If you have any further questions about its features or need help with other connection methods like Bluetooth or Optical, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

  Answered 3 weeks ago by LG Digital Customer Care

  
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Q: QuestionHow wide is the 42" LG OLED television?

Asked 1 month ago by Bear.

This question was asked about the related product: LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)

• A:Answer The LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model: # OLED42C5PUA, has a width of 36.8" (click on the third thumbnail image on the left with the ruler icon to view an image showing the width and height measurements)...^Ivan.

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionCan this tv be connected to an audio amplifier via HDMI eARC cable and ports?

Asked 1 month ago by Billy.

This question was asked about the related product: LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)

• A:Answer Yes

  Answered 1 month ago by AndreGVerified Purchase

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Q: QuestionDo I need to connect my firestick to this tv for live streaming like Hulu plus, Netflix, etc.?

Asked 1 month ago by Coconut.

This question was asked about the related product: LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)

• A:Answer No

  Answered 1 month ago by AndreGVerified Purchase

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Q: QuestionThe size of this TV is 42 inches horizontally or from corner to corner?

Asked 1 month ago by Pensacola.

This question was asked about the related product: LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)

• A:Answer The TV is 42 inches from corner to corner (36-3/4" horizontally).

  Answered 1 month ago by AngelVerified Purchase

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Q: Questionis this tv compatible with wireless headphones ?

Asked 1 month ago by molly.

• A:Answer Yes

  Answered 1 month ago by AndreG

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Q: QuestionIs there a warranty on the open box item for this model?

Asked 1 month ago by Tim.

This question was asked about the related product: LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)

• A:Answer Please contact Best Buy's Customer Support to inquire about what warranty the open box LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED42C5PUA has...^Ivan.

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionBest Buy website says it has a 120 hz refresh rate. Google/safari and a few other places list it as 144hz refresh rate. Which is it?

Asked 2 months ago by Carl.

This question was asked about the related product: LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)

• A:Answer It's both! The LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED42C5PUA, has a native 120Hz Refresh Rate, but it also supports Ultimate Gaming with up to a 144Hz Refresh Rate. A PC/Laptop PC with a 144Hz graphic card required...^Ivan.

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionWhy do you start so many of your answers with "i understand your question" that is a pointless waste of time for everyone browsing your questions and answers. Just answer the question so the reader doesn't have to expand it to see if they want to continue

Asked 2 months ago by JimL.

This question was asked about the related product: LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)

• A:Answer I understand your question and would like to point out they're just following a script and letting people know they're listening. Chill out and let the guys help.

  Answered 2 weeks ago by Anonymous

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Q: QuestionAre the internal speakers enough? Adding a soundbar or Bluetooth Speakers needed/better? Not used for gaming. How delicate are these TV's in terms of moving them, or lifting them to move - any advice? Can I plug into a Power Strip or directly into wall?:)

Asked 2 months ago by CoffeeTea4me.

This question was asked about the related product: LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)

• A:Answer Sound setup will always be better than TV speakers but pretty decent speakers on this tv all things considered

  Answered 2 months ago by getuponthemikeVerified Purchase

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Q: QuestionAre there any plans for LG to bring back support for DTS audio on their 2025 OLED TVs?

Asked 2 months ago by JM.

This question was asked about the related product: LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)

• A:Answer Hi there, JM. Thank you for reaching out to us with your question. We understand your inquiry regarding the audio codec support for the OLED42C5PUA. We are happy to provide you with the specific technical details for this 2025 LG OLED TV to help you get the most out of your home theater experience. According to the official specifications for this model, the supported audio codecs include AC4, AC3 (Dolby Digital), EAC3, HE-AAC, AAC, MP2, MP3, PCM, WMA, and apt-X. While DTS is not currently listed in the technical specifications for this specific unit, we are proud to offer advanced audio features such as Dolby Atmos, Wow Orchestra, and α9 AI Sound Pro, which provides a virtual 11.1.2 up-mix for an incredibly immersive sound experience. We are dedicated to providing a high-quality and premium audio-visual environment for all our users. We want to make sure you have all the necessary information to enjoy your favorite content with the best possible sound quality. https://www.bestbuy.com/product/lg-42-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTHLJ If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionThis tv work with Bluetooth speakers?

Asked 3 months ago by JS.

This question was asked about the related product: LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)

• A:Answer Like ALL other LG OLED TVs, the LG 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED42C5PUA, is a Bluetooth-enabled TV (Bluetooth® ver. 5.3), that can be paired with Bluetooth speakers...^Ivan.

  Answered 3 months ago by LG Digital Customer Care

  
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Q: QuestionI need to mount this flush with the wall. Does this come with a mount that allows it to be flush. I saw an LG OLED video showing a mounting that allowed flush mounting.

Asked 3 months ago by Jimbo.

This question was asked about the related product: LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)

• A:Answer Hi there, Jimbo. We understand your inquiry about the wall-mounting options for the OLED42C5PUA TV. The OLED42C5PUA is a C-series model and comes with a pedestal Stand as an included accessory. Unlike the G-series models, this unit typically does not include the specialized "gallery" wall mount designed for a nearly flush-to-the-wall appearance. However, the unit does support a standard VESA wall mount of 300 x 200 mm. To achieve a very slim, close-to-the-wall look, a separate, slim-profile VESA mount would need to be purchased, as it is not included in the box. https://www.bestbuy.com/product/lg-42-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTHLJ If you have any further questions about compatible mounting solutions or the TV's dimensions, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

  Answered 3 months ago by LG Digital Customer Care

  
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Q: QuestionCan you connect this with Xfinity?

Asked 3 months ago by Problems.

This question was asked about the related product: LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)

• A:Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the compatibility of your LG 42" Class C5 Series OLED TV with Xfinity. This model is compatible with Xfinity, and you can connect your service by either plugging your Xfinity cable box into one of the HDMI ports or by downloading the Xfinity Stream app directly from the LG Content Store on the TV's home screen. https://www.bestbuy.com/product/lg-42-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTHLJ For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

  Answered 3 days ago by LG Digital Customer Care

  
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Q: QuestionIs it possible to get a swivel stand for this TV? One that I can put on a table and swivel the tv in the direction I want to watch it from. If so, can you recommend a part number?

Asked 4 months ago by Nathan.

This question was asked about the related product: LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)

• A:Answer Check amazon, you'll find many different ones. Just make sure it has the correct vesa mounting pattern.

  Answered 2 weeks ago by Anonymous

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Q: QuestionI see that one purchaser uses this model as a computer monitor. Does that mean I could access features such a Zoom through the TV?

Asked 4 months ago by Sabsavvy.

This question was asked about the related product: LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)

• A:Answer You can access Zoom on the LG 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED42C5PUA, through a connected PC/Laptop, just as you would for a computer monitor...^Ivan.

  Answered 4 months ago by LG Digital Customer Care

  
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Q: QuestionWill this TV work with Direct TV without any box or other device?

Asked 4 months ago by Jeff.

This question was asked about the related product: LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)

• A:Answer The LG 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED42C5PUA, is NOT a DirecTV Ready TV that is designed to work seamlessly with the DirecTV satellite service, and has built-in technology that allows it to receive signals directly from DirecTV satellites, eliminating the need for an extra set-top box...^Ivan.

  Answered 4 months ago by LG Digital Customer Care

  
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Q: QuestionDoes this TV require a cable box to receive Spectrum content?

Asked 4 months ago by Anonymous.

This question was asked about the related product: LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)

• A:Answer Hi there. Thank you for sharing your experience with us. We understand your inquiry about the LG OLED42C5PUA. This TV model has an ATSC 1.0 tuner, which allows it to receive over-the-air digital broadcasts and unencrypted QAM cable signals. However, to access Spectrum content, you will need a cable box to decrypt the channels. https://www.bestbuy.com/product/lg-42-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTHLJ If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

  Answered 4 months ago by LG Digital Customer Care

  
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