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Page Showing 21-40 of 43 questions
  • QuestionCan this tv be connected to an audio amplifier via HDMI eARC cable and ports?

    Asked by Billy.

    • Answer Yes

      Answered by AndreG

  • QuestionDo I need to connect my firestick to this tv for live streaming like Hulu plus, Netflix, etc.?

    Asked by Coconut.

    • Answer No

      Answered by AndreG

  • QuestionThe size of this TV is 42 inches horizontally or from corner to corner?

    Asked by Pensacola.

    • Answer The TV is 42 inches from corner to corner (36-3/4" horizontally).

      Answered by Angel

  • Questionis this tv compatible with wireless headphones ?

    Asked by molly.

    • Answer Yes

      Answered by AndreG

  • QuestionIs there a warranty on the open box item for this model?

    Asked by Tim.

    • Answer Please contact Best Buy's Customer Support to inquire about what warranty the open box LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED42C5PUA has...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionBest Buy website says it has a 120 hz refresh rate. Google/safari and a few other places list it as 144hz refresh rate. Which is it?

    Asked by Carl.

    • Answer It's both! The LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED42C5PUA, has a native 120Hz Refresh Rate, but it also supports Ultimate Gaming with up to a 144Hz Refresh Rate. A PC/Laptop PC with a 144Hz graphic card required...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhy do you start so many of your answers with "i understand your question" that is a pointless waste of time for everyone browsing your questions and answers. Just answer the question so the reader doesn't have to expand it to see if they want to continue

    Asked by JimL.

    • Answer Do you have a question about the LG 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED42C5PUA, that we can answer for you?...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionAre the internal speakers enough? Adding a soundbar or Bluetooth Speakers needed/better? Not used for gaming. How delicate are these TV's in terms of moving them, or lifting them to move - any advice? Can I plug into a Power Strip or directly into wall?:)

    Asked by CoffeeTea4me.

    • Answer Sound setup will always be better than TV speakers but pretty decent speakers on this tv all things considered

      Answered by getuponthemike

  • QuestionAre there any plans for LG to bring back support for DTS audio on their 2025 OLED TVs?

    Asked by JM.

    • Answer Hi there, JM. Thank you for reaching out to us with your question. We understand your inquiry regarding the audio codec support for the OLED42C5PUA. We are happy to provide you with the specific technical details for this 2025 LG OLED TV to help you get the most out of your home theater experience. According to the official specifications for this model, the supported audio codecs include AC4, AC3 (Dolby Digital), EAC3, HE-AAC, AAC, MP2, MP3, PCM, WMA, and apt-X. While DTS is not currently listed in the technical specifications for this specific unit, we are proud to offer advanced audio features such as Dolby Atmos, Wow Orchestra, and α9 AI Sound Pro, which provides a virtual 11.1.2 up-mix for an incredibly immersive sound experience. We are dedicated to providing a high-quality and premium audio-visual environment for all our users. We want to make sure you have all the necessary information to enjoy your favorite content with the best possible sound quality. https://www.bestbuy.com/product/lg-42-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTHLJ If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionThis tv work with Bluetooth speakers?

    Asked by JS.

    • Answer Like ALL other LG OLED TVs, the LG 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED42C5PUA, is a Bluetooth-enabled TV (Bluetooth® ver. 5.3), that can be paired with Bluetooth speakers...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionI need to mount this flush with the wall. Does this come with a mount that allows it to be flush. I saw an LG OLED video showing a mounting that allowed flush mounting.

    Asked by Jimbo.

    • Answer Hi there, Jimbo. We understand your inquiry about the wall-mounting options for the OLED42C5PUA TV. The OLED42C5PUA is a C-series model and comes with a pedestal Stand as an included accessory. Unlike the G-series models, this unit typically does not include the specialized "gallery" wall mount designed for a nearly flush-to-the-wall appearance. However, the unit does support a standard VESA wall mount of 300 x 200 mm. To achieve a very slim, close-to-the-wall look, a separate, slim-profile VESA mount would need to be purchased, as it is not included in the box. https://www.bestbuy.com/product/lg-42-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTHLJ If you have any further questions about compatible mounting solutions or the TV's dimensions, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan you connect this with Xfinity?

    Asked by Problems.

    • Answer Yes, we had no problem connecting this to Xfinity.

      Answered by Anonymous

  • QuestionIs it possible to get a swivel stand for this TV? One that I can put on a table and swivel the tv in the direction I want to watch it from. If so, can you recommend a part number?

    Asked by Nathan.

    • Answer LG does not make a swivel stand for the 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED42C5PUA, and we are not aware of any third-party swivel stands that are compatible...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionI see that one purchaser uses this model as a computer monitor. Does that mean I could access features such a Zoom through the TV?

    Asked by Sabsavvy.

    • Answer You can access Zoom on the LG 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED42C5PUA, through a connected PC/Laptop, just as you would for a computer monitor...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWill this TV work with Direct TV without any box or other device?

    Asked by Jeff.

    • Answer The LG 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED42C5PUA, is NOT a DirecTV Ready TV that is designed to work seamlessly with the DirecTV satellite service, and has built-in technology that allows it to receive signals directly from DirecTV satellites, eliminating the need for an extra set-top box...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this TV require a cable box to receive Spectrum content?

    Asked by Anonymous.

    • Answer Hi there. Thank you for sharing your experience with us. We understand your inquiry about the LG OLED42C5PUA. This TV model has an ATSC 1.0 tuner, which allows it to receive over-the-air digital broadcasts and unencrypted QAM cable signals. However, to access Spectrum content, you will need a cable box to decrypt the channels. https://www.bestbuy.com/product/lg-42-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTHLJ If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan a stand on wheels be used with a 42" LG TV? If yes, is there any info that you can share to make it easier because I would be attaching it myself. Also, is a BOSE soundbar compatible?

    Asked by Lorelei.

    • Answer Is the stand on wheels that you are inquiring about a VESA-compliant Stand that has a mounting bracket that can be used to mount TVs? The 42-inch Class LG OLED evo AI C5 4K Smart TV 2025, Model # OLED42C5PUA, is a VESA-compliant display with a 300 x 200 mm VESA Mount Pattern, LG does not make TV stands with wheels, but there is a variety of third-party TV Stands with wheels that you can find online that have VESA-compliant mounts that you can mount a TV on, but you need to ensure that the TV stand supports the TV's VESA mount pattern. What connectivity does your Bose Soundbar have? The TV is a Bluetooth-enabled TV so it can be paired wireless via Bluetooth with a Bluetooth-enabled soundbar, connect the HDMI eARC port (HDMI 2) on the TV to an HDMI ARC/eARC port on a soundbar, or connect the TV's optical digital audio Output to a soundbar's optical digital audio input...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat is the peak HDR brightness of the 42-inch LG OLED42C5PUA for both a full-screen image and a 10% window and also in standard mode? I understand that its specifications differ from the 55-inch +

    Asked by anonymous.

    • Answer Hello there. Thank you for sharing your inquiry about the peak brightness of the OLED42C5PUA. We understand your question and your awareness that the smaller screen sizes have different performance characteristics than the larger models. Based on testing results for the 42-inch model, here are the approximate peak brightness figures: Peak HDR Brightness (10% Window): The 42-inch C5 achieves around 750 to 800 nits for a small, bright area in HDR content. This is the typical measurement that demonstrates the TV's peak highlight capability. Full-Screen HDR Brightness (100% Window): For a completely white screen in HDR, the brightness is typically around 170 to 200 nits. This difference from the smaller window is characteristic of all OLED displays, as the full-screen brightness is regulated to protect the display's pixels. Standard Mode Brightness (SDR): For a 100% white screen in Standard Dynamic Range (SDR) content, the brightness will vary depending on your specific settings, but it can typically reach between 200 and 250 nits. https://www.bestbuy.com/product/lg-42-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTHLJ We appreciate you looking into the technical specifications of your OLED42C5PUA. If you would like to discuss optimizing your current picture settings to maximize brightness for your specific environment, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan this tv be wall mounted easily? Can this tv be calibrated in store after purchase?

    Asked by Cejay.

    • Answer How easily the LG 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025, Model # OLED42C5PUA can be mounted will depend on your skill level. It can be easy to mount a TV, especially with the right tools and preparation, but it often requires careful planning and sometimes assistance. TV calibrations are best done in the environment in which the TV is installed. The room's lighting, size, and viewing conditions can affect the calibration results. It is recommended to calibrate the TV in a controlled environment that closely matches the conditions of the room where it will be used. This ensures that the TV's settings are optimized for the specific viewing environment, leading to the best possible picture quality...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this have 120 or 144hz refresh rate? LG website says this model has 144, but best buy lists it as 120.

    Asked by Andrew.

    • Answer Hi there, Andrew. We understand your inquiry about the OLED42C5PUA refresh rate. According to the official LG specifications, the 42" Class C5 Series OLED evo AI 4K TV features a native 120 Hz refresh rate, with variable refresh rate (VRR) support up to 144 Hz for smoother gameplay. Best Buy’s listing of 120 Hz reflects the panel’s native refresh rate, while LG’s note of 144 Hz refers to the maximum VRR capability. https://www.bestbuy.com/site/lg-42-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/6621833.p?skuId=6621833 If you have any other questions or need further clarification, please send us a private message on social media @LGUSSupport and our team will be more than happy to assist. —Renzo

      Answered by LG Digital Customer Care