A:AnswerThe differences between the washers are that the LG ENERGY STAR® Most Efficient / ENERGY STAR® Certified 5.0 cu. Ft. Mega Capacity Smart Front Load ENERGY STAR Washer with TurboWash® 360° and AI DD® Built-In Intelligence, Model # WM6500HWA, has 15 washer options, it is a CEE tier 2 certified washer, it has 25 wash programs, it has an IMEF of 2.92, an IWF of 3, it is offered in Black Steel (B), White (W), and it has a Shiny Rose Gold rim.
The ENERGY STAR® Most Efficient / ENERGY STAR® Certified LG 5.0 cu. Ft. Mega Capacity Smart Front Load Washer with TurboWash® 360°, AI Sensing and Hybrid Electronic Controls with LCD Display, Model # WM5800HVA, has 29 wash programs, 13 washer options, it is a CEE tier 3 certified washer, it has an IMEF of 3.1, an IWF of 2.9, it is offered in Alpine White (A), Graphite Steel (V), and it has a Chrome rim...^Ivan
A:AnswerHello there. Thank you for your inquiry about the WM6500HWA model. While the WM6500HWA offers various cycle options for different load sizes and types, it typically does not have a cycle as short as 5 or 10 minutes specifically for very small loads like one or two clothes. However, you can use the Quick Wash cycle on this model, which is designed to efficiently clean smaller loads in a shorter amount of time compared to regular cycles.
To assist you further and ensure you get the most out of your washing experience, please send us a private message on Social Media @LGUSSupport with any specific questions or preferences you have regarding cycle times and load sizes. Our team will be happy to provide additional information and tips based on your needs. Thank you for choosing LG! —Mau
A:AnswerThank you for your interest in the LG 5.0 cu. ft. Mega Capacity Smart Front Load Energy Star Washer with TurboWash® 360° and AI DD® Built-In Intelligence (WM6500HWA) model. Please adjust all four feet using the transit bolt spanner provided to stabilize the LG washing machine WM6500HWA. Also, make sure there is a 20mm gap between the top of the washer and any worktop during installation. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM6500HWA.ABWEVUS. ^Cris
A:AnswerHi there! Thank you for your question regarding the door hinge on your WM6500HWA washer. Unfortunately, the door on this model is not designed to be reversible, meaning it cannot be changed to open from the opposite direction with the hinge on the right side. We understand that this may not be ideal for all laundry room layouts.
If you have any more questions or need further assistance, please don’t hesitate to send us a private message on Social Media @LGUSSupport. Our team is here to help you with any inquiries you may have. We appreciate your interest in our products! —Avril
A:AnswerHi there. We understand your inquiry regarding the LG 5.0 Cu. Ft. Smart Front Load Washer. To help reduce wrinkling, we recommend using the Steam or FreshCare™ options and ensuring the load size allows the clothes to tumble freely without being overcrowded. We understand that this is important, and we'd like to assist you further.
https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-white/JJ8VPZRC5R
For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
A:AnswerHello there. We understand your inquiry regarding the dispenser drawer of your LG 5.0 Cu. Ft. Front Load Washer. This issue is often caused by a buildup of detergent residue, and we recommend gently cleaning the drawer housing and the dispenser tracks to ensure it slides smoothly.
https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-black-steel/JJ8VPZRYH4
For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
A:AnswerWe apologize for any inconvenience you're experiencing with your new LG 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 in Black Steel. model WM6700HBA . To ensure the TurboWash 360 feature is working optimally, please consider the following troubleshooting steps:
- Confirm Water Pressure: Check if the water pressure in your home meets the minimum requirements for the washer. Low water pressure can affect the performance of the TurboWash feature.
- Select TurboWash Cycle: Ensure that you're selecting a wash cycle that includes TurboWash. Not all cycles may have TurboWash enabled by default. Refer to the user manual or cycle guide for details on which cycles utilize TurboWash.
- Check Water Inlet Filters: Inspect the water inlet filters located on the back of the washer. If they are clogged or blocked, it can restrict water flow and impact the performance of the jets. Clean or remove any debris if necessary.
If the issue persists, we recommend reaching out us at @LGUSSUpport on Facebook or Twitter for further assistance. We can provide specific troubleshooting steps based on your model and help resolve any performance concerns you may have. ^Danee
A:Answermy wife is also on the petite side... 5'6. we actually got the pedestals so that we could make them higher. She has no issues even with the extra height, AND it's easier to move things from the washer to the dryer because you don't need to get on your knees or bend over to get things out.
A:AnswerHello there. Washer and dryer pedestals are generally 10 to 16 inches tall. Features like the brand of pedestal, a storage drawer or separate washing function affect its height. Check out our laundry sizing guide for more tips on how to find the right size washer, dryer and pedestals for your laundry room. ^Jai.
A:AnswerHi, The end of the drain hose should be located a minimum of 24" (61 cm) and a maximum of 96"
(244 cm) above the bottom of the washer. ^Vanessa
A:AnswerThe main specs are almost identical. The differences can be found while selecting the compare option from the manufacturer's site.
6700 has soil level sensor. 6500 does not.
6700 available in black steel only. 6500 in black ateel or white.
6700 has 18 washer options, 6500 has 15.
There are also small differences in energy star ratings.
A:AnswerThank you for letting us know about this. We understand how washer issues and the unavailability of service providers can be concerning. Allow us to look into this for you and see how we can help. Please message us on Facebook or X using @LGUSSupport with your unit's sticker label. -Cazz
A:AnswerHi there, Amanda. Thank you for sharing your experience with us regarding the LG 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer in Black Steel. We understand your inquiry about the stacking bracket for this unit.
https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-black-steel/JJ8VPZ6YGL
The stacking kit (model KSTK4) is typically sold separately and is not included with the purchase of the washer or dryer, even when bought as a set. This kit is necessary to securely stack your washer and dryer to ensure stable operation. For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
A:AnswerHi there! Take a quick view of our help page for possible solutions to why your comforters will not spin: https://www.lg.com/us/support/help-library/does-not-drain-or-spin-front-load-washer-CT10000012-1337717767769. ~Rita
