“Why does this speaker keeps disconnecting after few 30-60minutes of use with my Qled TV whenever i connect via HDMI or bluetooth? Sometimes, it makes a weird bass frozen sound and it automatically disconnects, then switches to the TV speaker?”
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unplug the power cord from the sound bar while the tv is off and wait 10-15 seconds then try and go from there it should work fine after that. occasionally the arc connection can be a little tricky
Sorry, there was a problem. Please try again later.Hello! It definitely sounds like your speaker is experiencing an issue! For the first step of troubleshooting, please unplug your Soundbar for 10 seconds, then plug it back in and power it on. If the issue persists after this, please be sure to reach out to us with the link below, and we'll be more than happy to see what's going on! https://www.lg.com/us/support/contact ^Ian
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