Is there a soaking option ? null

There is NOT a soaking option. I’ve had to try different things with pausing the machine to be able to soak. Regardless of what the LG customer service person said, there is NO SOAK OPTION on this model. If I had known that, I probably wouldn’t have bought it. And you cannot download a soak optio.

Avril, if LG is "here to help," why didn't you just include the instructions with your reply? This is the answer that I got from the chatbot at @LGUSSupport: To soak clothes: (1) Load clothes loosely into the tub - do not overfill. (2) Add detergent or stain remover directly into the tub with the clothes. (3) Select Normal or Deep Wash cycle depending on the soil level. (4) To add more water for soaking, enable Deep Fill so the washer adds extra water. (5) For an extended soak, pause after the tub fills and let garments sit inside for 15-30 minutes, then resume cycle.

Hello there, thank you for your question about the WT8400CB washer! Yes, this model features a Soak option, which allows you to soak your laundry before the wash cycle begins. This is particularly useful for tough stains, helping to loosen dirt and grime for better cleaning results. If you have any further questions or need assistance with your laundry settings, please feel free to send us a private message on social media @LGUSSupport. We’re here to help! Thank you for considering LG! —Avril

“Is there a soaking option ?”

Asked by ML 1 year ago

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1-3 of 3 Answers

There is NOT a soaking option. I’ve had to try different things with pausing the machine to be able to soak. Regardless of what the LG customer service person said, there is NO SOAK OPTION on this model. If I had known that, I probably wouldn’t have bought it. And you cannot download a soak optio.
Answered by Anonymous 1 year ago
Sorry, there was a problem. Please try again later.
Avril, if LG is "here to help," why didn't you just include the instructions with your reply? This is the answer that I got from the chatbot at @LGUSSupport: To soak clothes: (1) Load clothes loosely into the tub - do not overfill. (2) Add detergent or stain remover directly into the tub with the clothes. (3) Select Normal or Deep Wash cycle depending on the soil level. (4) To add more water for soaking, enable Deep Fill so the washer adds extra water. (5) For an extended soak, pause after the tub fills and let garments sit inside for 15-30 minutes, then resume cycle.
Answered by Sherry 3 months ago
Sorry, there was a problem. Please try again later.
Hello there, thank you for your question about the WT8400CB washer! Yes, this model features a Soak option, which allows you to soak your laundry before the wash cycle begins. This is particularly useful for tough stains, helping to loosen dirt and grime for better cleaning results. If you have any further questions or need assistance with your laundry settings, please feel free to send us a private message on social media @LGUSSupport. We’re here to help! Thank you for considering LG! —Avril
Answered by LG Digital Customer Care 1 year ago
Sorry, there was a problem. Please try again later.