A:AnswerWhat you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
A:AnswerThe Stand Legs (Part # AAN75468612) for the LG 4K UHD HDR Smart LED TV - 55" Class (54.6" Diag), Model # 55UH6150 are sold as a pair and can be ordered from any LG Authorized Parts Distributor. Please visit our site at http://www.lg.com/us/support/parts-accessories and click on the map of the U.S. to find the distributor closest to you in your region...^IFV
A:AnswerDue to different thicknesses of wall mounts we do not have the screw length for every mount. We would recommend reaching out to the manufacturer of the wall mount for this information. ^CP
A:AnswerNot a center stand. It comes with two mounting feet that are installed near the edges so any surface you wish to set this on will need to be nearly as wide as the TV itself.
A:AnswerThere is a option in the display settings to auto adjust the screen format for the format of the programming. If it's already set on that setting then you are either watching a program that's not supporting 16x9 (wide screen) format or you are not watching the HD channel that would give you the correct format. The black or grey bars on either side of the screen represent the 4x3 format
A:AnswerThe TV doesn't come with a 'smart' remote, but you can separately purchase an LG Magic remote which allows you to point, click, scroll and use voice commands.