Questions & Answers
- Model:
- 55UA7700PUB
- |
- SKU:
- 6621807
Q: Questiondoes this tv come with magic remote
Asked by Anonymous.
- A:Answer An LG Magic Remote is not included with the LG 55” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025) Model # 55UA7700PUB. The TV comes with an included standard remote and the LG Magic Remote, Model # MR25GA must be purchased separately...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionI have a couple of questions. 1) does this tv pause, rewind, and fast forward? 2) can we watch from our cable box and only stream when we go to that part of the menu? 3) will the tv guide show us what is available on our DVR instead of a weird guide?
Asked by AngieB.
- A:Answer The LG 55” Class UT75 Series LED 4K UHD Smart webOS TV (2024), Model # 55UT7570PUB, has preinstalled apps, and if you are streaming from the preinstalled apps on the TV or compatible apps that you download and install on the TV, the TV supports virtual fast forward, rewind and pause functions, which are also supported when streaming from apps on your cable set-top box. These virtual functionalities are compatible with various streaming services. However, the specific features may vary depending on the apps used. We are unclear about what a "weird guide" is, but the TV has a 'Viewing Guide' that allows you to view programs and the schedule of each program, when you select Live TV with the input button. You can view information on the channel and broadcaster. Program information is not displayed for channels with no provided broadcast information. After connecting the Set-Top Box, you can view programs and the schedule of the Set-Top Box. Your DVR has a TV guide feature. Many DVRs, especially those that support over-the-air (OTA) channels, come with a built-in channel guide that allows you to view and record shows, which is different from the TV's TV guide, but you may still be able to see your DVR's built-in TV guide feature on the TV...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionCan this LG be in portrait form
Asked by HoraceM.
- A:Answer The LG 55” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025), Model # 55UA7700PUB, is designed for viewing in landscape mode. It does not have settings orientation to portrait mode...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWhat is manufacturer warranty for this tv?
Asked by Anonymous.
- A:Answer The LG 55” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025), Model # 55UA7700PUB, has a Limited Manufacturer's Warranty of One (1) year from date or original retail purchase for Parts and Labor (internal/functional parts only)...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionCan the TV become a still picture?
Asked by Car51.
- A:Answer Hi there. Thank you for sharing your experience with us. We understand your inquiry about the 55UA7700PUB TV's ability to display a still picture. While the TV can display still images, we recommend using the screen saver or turning off the display when not actively viewing content to help prevent image retention. https://www.bestbuy.com/product/lg-55-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZT6FH If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: Questionare there connections for video/audio cables
Asked by tom.
- A:Answer The LG 55” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025), Model # 55UA7700PUB, features three HDMI inputs that carry audio and video. HDMI 2 is an HDMI eARC port, which is a bi-directional feature that allows both audio and video to be transmitted over the HDMI cable. This means that HDMI eARC can send audio from the TV to a soundbar or AV receiver, but it can also send video from the AV receiver to the TV. This dual functionality simplifies the setup and reduces the number of cables needed in your AV system. The TV also features an Optical Digital Audio Output that can be connected to an Optical Digital Audio Input on an AV receiver, soundbar or a Home Theater System using an optical cable...^Ivan. +5
Answered by LG Digital Customer Care
Q: QuestionIs the backlight bleed normal?
Asked by Anonymous.
- A:Answer Backlight bleed is a common issue in LED TVs, but it is not necessarily normal. While some degree of backlight bleed is expected and can be a byproduct of the manufacturing process, on the LG 55” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025), Model# 55UA7700PUB, it can also be caused by factors such as temperature changes, overtightened screws, or manufacturing. If you notice significant backlight bleed on the TV, it may be worth contacting our Customer Support on social media (Twitter, Facebook, instagram, YouTube etc.,) using our handle @LGUSSUPPORT for a warranty service, or to discuss potential repair options...^Ivan. 6
Answered by LG Digital Customer Care
Q: Questiondoes this tv also use 220V input power?
Asked by larry.
- A:Answer The LG 55” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025), Model # 55UA7700PUB, is not a dual voltage (or free voltage TV as some call it), and it will not work on 220~240V. It has a power requirement of 120VAC, 50/60Hz...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes this TV have an IPS screen?
Asked by Anonymous.
- A:Answer Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the screen technology of the LG 55" Class UA77 Series LED AI 4K UHD Smart webOS TV (55UA7700PUB). LG uses various panel technologies, including IPS, VA, and ADS, across our TV lineup, and the specific panel type can sometimes vary within the same series depending on the size and production. Because of this variation, the detailed product specifications, while confirming the unit has a 4K UHD LED Display with Direct Backlighting, do not explicitly state whether this particular unit is equipped with an IPS panel. https://www.bestbuy.com/product/lg-55-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZT6FH Your feedback is important, and we would like to assist you further in confirming the specific features of the television you are interested in. If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionCan I can with my iphone with google cast? What's the difference betwen chromcast (this is what i've used in the past) and google cast?
Asked by Anonymous.
- A:Answer Hello there. Thank you for sharing your inquiry with us. We understand your question about using your iPhone with casting and the difference between Chromecast and Google Cast for your 55UA7700PUB TV. To directly answer your questions: Casting with iPhone: Your LG 55UA7700PUB TV supports Apple AirPlay 2, which is the primary and easiest way to share content from an iPhone or other Apple devices to your TV. Since your TV also has Google Cast built-in, you can use this feature to cast from most Cast-enabled apps on your iPhone (like Netflix, YouTube, or Spotify) by tapping the Cast icon within the app. Chromecast vs. Google Cast: Google Cast is the name of the software protocol (the technology) that enables one device (like your phone) to send content to a receiver device (like your LG TV). Chromecast is the name of the physical streaming hardware device (the dongle) made by Google. Since your TV has Google Cast built-in, it means the TV can act as the receiver without needing to plug in the separate Chromecast hardware dongle. https://www.bestbuy.com/product/lg-55-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZT6FH If you have any further questions about its features or need a step-by-step guide on how to use AirPlay 2, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDoes it come with HDMI cord ? And does it come with a tv stand
Asked by Jonsnow.
- A:Answer No cord, Yes stand for on a table or install in the wall.
Answered by RussellK
Q: QuestionDoes this TV have a PBS app that will turn on subtitles
Asked by Ed.
- A:Answer The WETA + PBS, Cascade PBS, PBS Charlotte, Rocky Mountain PBS +, PBS KVIE, and Nashville PBS apps are compatible with the webOS 25 TV Platform that the LG 55” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025), Model # 55UA7700PUB runs on and they can be downloaded and installed on the TV through the LG Content Store (App Store) feature on the TV. If the streaming apps support subtiltles, you will be able to turn then on on the TV...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWhat is the bolt size for the back mount?
Asked by Fred.
- A:Answer Bought generic stand for mine and the bolts fit.
Answered by StephenR
Q: QuestionCan I connect a Samsung sound bar to this TV?
Asked by Anonymous.
- A:Answer It has an optical sound out which I used to connect to a Visio sound bar. I would be mega surprised if a samsung using optical did not work.
Answered by SteveS
Q: QuestionDoes it have wifi connection?
Asked by PappaRick.
- A:Answer Yes, works great
Answered by StephenR
Q: QuestionDoes this work with Xbox streaming?
Asked by Presto.
- A:Answer Are you asking about the Xbox Cloud Gaming app, which allows users to stream games from their Xbox console to various devices? All of our 2025 LG Smart TVs support Xbox Cloud Gaming and you can access the Xbox app on the LG 55” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025), Model # 55UA7700PUB, through the LG Gaming portal to start gaming instantly. To use Xbox Cloud Gaming, you need an Xbox Game Pass Ultimate subscription, which provides access to a library of games...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionIs Netflix installed Or is it easy to setup?
Asked by Tee.
- A:Answer Super easy to sign in or download any app you want
Answered by KevinJ
Q: QuestionCan you use an Xfinity remote with this tv?
Asked by Db191.
- A:Answer I had no trouble pairing it with my previous LG TV.
Answered by Anonymous
Q: QuestionDoes this TV have digital ooptical audio output?
Asked by Bonnie.
- A:Answer yes this has a digital optical audio output- however if you intend to wall mount the tv, the placement of the optical cable input is directly over the lower screw hole of the wall mount on that side and may interfere with the cable run back to your soundbar or audio amp. see the pic BB provides of back of the tv.
Answered by Kmac
Q: QuestionDoes the tv come with protective film on the screen?
Asked by ZB.
- A:Answer No
Answered by IreneD
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